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Rated 1 out of 5 stars

Spent a lot of time going through and uploading chosen photos I wanted printed. Just for the site to not upload. 850 photos. Tried a few times with less photos. Waste of time.

Rated 1 out of 5 stars

Magnets are TERRIBLE. photos are ok. Because I didn't hang them right away, customer service can't refund. (it has been more than a month - we were having renovations). Customer service did get back... See more

Rated 1 out of 5 stars

The flimsy foam-backed photos came covered in debris. The packaging squished the particles to the photo so they had to gently wiped clean to not damage photos. Also, the foam back is pretty cheap look... See more

Company replied

Rated 2 out of 5 stars

I've placed an order, received the confirmation and waited for it to arrive or at least a shipment confirmation. A few days after I followed up via email. No response. I sent another message through t... See more

Company details


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1.6

Bad

TrustScore 1.5 out of 5

117 reviews

5-star
4-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Replacement Magnets

I have had my MIXPIX tiles for over a year and love them! I had no issues with them sticking to the wall until I moved them to a new house and now they are not adhering as well. So I contacted customer support and within hours they replied and offered to send a new set of magnets for free!
I am so impressed and will be ordering more tiles after our next vacation!

19 September 2022
Unprompted review
Rated 5 out of 5 stars

So glad I found these!

Got my 3 tiles that I ordered for my bathroom wall to replace a decorative towel rack that just won’t stay on the wall. I used some screenshots of line design silhouettes instead of photos. They came quickly and look great! Very light weight and super easy to install. Reasonably priced, so if I get tired of these line designs, I can swap out with new tiles!

14 May 2022
Unprompted review
Rated 5 out of 5 stars

MIXPIX is great

MIXPIX is great. I order tiles from them every year (3 years now) with updated pictures of my pets for my girlfriend's birthday. It is her favourite gift and she looks forward to it each year. MIXPIX customer service is fantastic too - very quick to reply and super helpful!!

3 March 2022
Unprompted review
Rated 5 out of 5 stars

fast and efficient. Great pictures.

The pictures we received were really nice. The delivery was pretty fast. Although I didnt receive a tracking number, customer service explained it was due to it being sent by basic shipping, but it still came really fast. I still havent ‘hung’ the pictures but it looks pretty easy with the magnet :)

28 February 2022
Unprompted review
Rated 5 out of 5 stars

There was an issue with sticking tiles…

There was an issue with sticking tiles on wall, and when I reached out to customer service, Veronica helped me and guided me to fix the issue. She has done eventually she could to get this thing work and it worked. Thank you Veronica

27 February 2022
Unprompted review
Rated 5 out of 5 stars

Great quality .

Great quality .. Much cheaper price than Mixtiles … Great custmer servies as well ….

19 February 2022
Unprompted review
Rated 5 out of 5 stars

Perfect Mixpix Tiles!!!

First time ordering from these guys and I sincerely THANK YOU ALL!
1. The tiles are absolutely beautiful and cut perfectly!
2. The quality of the pictures is the same as is supposed to be!
3. The delivery to Bucharest was extremely fast - only 3 days.
4. Magnofix is sticking perfectly to the wall and to the tiles!

Extremely satisfied and highly recommend!

31 December 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful

Have order 2 different times and will definately be ordering again! Picture quality is wonderful, great shipping and packaging, customer service was above and beyond helpful when I requested extra magnets. Both mother and mother in law loved mine so much I order them some for Christmas which they loved even more!

27 December 2021
Unprompted review
Rated 4 out of 5 stars

Great prices and customer service

The order was delivered on time and decent quality for the price. Although there was a mixup and we were missing one pic from the 12piece order (got someone else's pic). I emailed customer care, they almost immediatly resolved it free of any charges. I had the missing pic delivered in just few days. Trustworthy and honest. Will order again.

14 December 2021
Unprompted review
Rated 5 out of 5 stars

I was beyond pleased…..

My order from MIXPIX is gorgeous! The picture quality is fabulous and they arrived quickly and very securely packaged. I did need to contact costumer service because 4 of my 21 photos had not arrived - that was also such a positive experience. They reached out immediately with a solution and an apology coupon! Wonderful company that I will use again!

27 November 2021
Unprompted review
Rated 5 out of 5 stars

Satisfied Customer

I was extremely happy with my pictures I received. I had 1 slight problem with my order. Upon contacting customer service they handled my problem quickly and professional. I definitely would recommend them for anyone to try, you will not be disappointed.

26 November 2021
Unprompted review
Rated 4 out of 5 stars

I’m am hoping these come out wonderful

I’m am hoping these come out wonderful, but I accidentally typed in the wrong address by one number.. they are going to resend them at no cost which is amazing. However If their system sent a conformation out after receiving the order I would have realized the address was wrong immediately and had them make the change.

These arrived and are pretty good. They look good on the wall, but aren’t the most amazing quality.

23 November 2021
Unprompted review
Rated 5 out of 5 stars

Always have a great experience with…

Always have a great experience with mixpix. Great tiles and outstanding customer support.
I have been using this service for more than year and a half and love my tiles on the walls.

22 November 2021
Unprompted review
Rated 5 out of 5 stars

I was supposed to receive my package…

I was supposed to receive my package but it was delivered to the wrong address. I reached out to customer service and the nice lady Veronica reshipped my order free of charge. I can’t wait to see my pictures when they arrive this time. Excellent customer service

22 November 2021
Unprompted review

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