The website is fairly well organized, using the search function doesn't always find what I'm looking for. The staff emailing me to help with my questions are very polite and helpful. I did not get a r... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.
Written by the company
1 N Wacker Dr, Suite 2410, 60606, Chicago, United States
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time user of Mixam. I had never heard of Mixam before creating a comic book for a client, so I was a little concerned about how the book would turn out. I thought it best to create a low print run to both confirm the book was ready for distribution and that the printing quality was of a high standard. I found the submission process very easy and nice. The website is modern and easy to navigate. I love that the pricing updates with every option selected. The prices themselves are good for the quality of the end product. The end product, itself, is a lot better than I had expected. Both the paper quality and ink quality were above what I had expected. Turn around time was fast and met predicted time frame given. Shipping can be a little high for low orders though. The binding can be a little sprung and not sit very flat so you might need some weight to flatten. One thing I would change is a more user friendly time frame indicator, like a bar that tells you how many jobs are in front of yours. Not sure if possible but would be nice. Overall very happy with end product and will reorder once the proofs have been fixed. Thanks
Mixam made is extremely easy for me to make a product catalog for my company! The design platform was very user friendly and easy to work wit. The turn around time on production and delivery was quick and I am extremely impressed on how my catalogs turned out.
The ordering process and uploading the files into the right order was very seamless and fast! Upon ordering the process was much faster and received our tester product much earlier than expected! Thank you!
Individuals in the order and supply department were extremely efficient in finding my order by my name them by my phone number. Please know that this is one of the best book manufacturers I’ve used. Dr. Linda Levine Madori,.
I placed an order for two comic books for a Christmas present on 11/30/25. I still haven't received an update on my order or my order. Only that they were having high volumes of requests in December. Not only has the communication been non-existent but I still don't have my order and it's nearly April.

Reply from Mixam Inc.
The books turned out beautifully! Also they informed me right away when the estimated delivery date couldn't be met. I knew that was possibility because it clearly stated that the date was subject to change. However, they still offered me a partial refund when I informed them I had selected a more expensive printing method because I was trying to get them before that date.
Great communication, amazing results, at an affordable price!
AMAZING! The quality and guidance a long the way to get 500 books printed was impeccable. Everyone in town is already talking about the quality and amazing book!
Everything arrived. Well, it was exactly as expected. Awesome customer service.
My experience with Mixam exceeded my expectations, in terms of both quality of product and customer service. The print specialists were extremely communicative and quickly corrected a minor issue I had. My book turned out beautifully. An incredibly elevated job.
There was a problem with the delivery date. But their team was very communicative and made it happen. They had real people helping. Not bots.
I don't typically give reviews, but I've been incredibly impressed with Mixiam. Value, quality, and speed of service are unmatched when compared other print companies. Have used them for two jobs and will use them for many more in the future!
I was very happy with my purchase from Mixam. When I had a small hiccup with my files, they were able to fix it immediately, and I was thrilled with the final product. I will be ordering from them again.
The final guides looked good overall, but the process was frustrating, and there were still quality issues in the finished product. We dealt with multiple proofing concerns throughout the process, including dark/blurry images, gutter and margin concerns, page order confusion, and inconsistent color. We also had trouble getting clear answers quickly and had to follow up several times through chat, email, and phone. On top of that, at least one element that appeared correct in the final proof printed incorrectly in the finished guide — on the front cover, the America 250 seal looked fine in proof, but the outline around the “250” was missing in the final printed piece. For a large order with deadlines, the amount of back-and-forth and inconsistency made the experience much more stressful than expected.

Reply from Mixam Inc.
I recently had 5 copies made of a comic I had drawn. The printing was excellent and I'm extremely happy with the results. The process however was only fair. Their site to upload and construct or edit the comic was confusing, especially the border identification. I sent several emails and called to get help and only once was I contacted with assistance.
From their website’s UI to the quality of prints, Mixam is my go to printing solution company. Competitive pricing, a wide range of options, and quick-response customer service are all reasons why they’ve become the leader (for me) in printing. I’m glad I stumbled upon them!
Was recommended by another photographer and saw his photobook. My order was perfect. Even the customer service from Mixam was TOP notch. Every photobook I make from now on will be through them. Thank you for making my experience worthwhile. You have a repeat customer FOR LIFE.
The printing job is excellent and the quality wonderful. We had a good experience and received our product timely. I would have rated it 5 stars but we had one image in our printed manual that overlapped the first word of a paragraph and it's hard for to unsee now. But overall, it was a positive experience and I will use them again.

Reply from Mixam Inc.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.