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mixam.ca Reviews 1,379

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 463 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the prints and products, often exceeding expectations. Many people highlight the excellent user experience, finding the website easy to use and the online creation process smooth. The final products, including books and magazines, are frequently described as beautiful, professional, and well-made, with impressive color reproduction and paper quality. However, some people were dissatisfied with the delivery service and order fulfillment. There are mentions of significant delays, with products arriving much later than estimated, sometimes impacting important events like Christmas gifts or gallery shows. Some customers also experienced issues with minor dings, misaligned pages, or color discrepancies on covers, though these instances appear to be less frequent.

What people talk about most

Quality

Consumers generally express satisfaction with the quality of products. Many reviewers praise the high quality... See more

Product

Customers generally express satisfaction with the product quality. Many reviewers praise the high quality of... See more

Delivery service

Users describe ambiguous interactions with delivery service. While some customers experienced quick... See more

Order

People report ambiguous experiences with order. Many customers praise the ordering process, quick processing... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of uploading images, editing, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First order from mixam ever. Good quality prints for a comic book run. There were small dings and rips which I'm sure if i was a seller I'd be unhappy about so maybe ensure you have QA assurances or s... See more

Company replied

Rated 4 out of 5 stars

The product is outstanding, however there is a slight issue on one of the pages. It was well packaged and shipment arrived on time. Communication with customer service and the production team is inc... See more

Company replied

Rated 4 out of 5 stars

My order was processed fast and shipping was quick. One set of prints were too dark which was my picture I guess but I think it would be nice if editing would catch it and give you the choice of cance... See more

Company replied

Rated 4 out of 5 stars

The quality of the book pages and cover appears good at first glance. My only concerns is that the pages are not glued to the back spine, if the book was held by the hard cover and inverted, I imagi... See more

Company replied


Company details

  1. Prints and Signs Store
  2. Business to Business Service
  3. Digital Printing Service
  4. e-Commerce Service
  5. Print Shop

Written by the company

Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.

Why Print With Mixam?

Written by the company

Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.

Contact info

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4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

first time trying Mixam for a 44 page booklet that came out amazing!

first time trying Mixam and wasn't sure how the booklet would come out - turns out i am very happy with the result, the promised deliver date respected and super quality for the price! Paper is silky smooth and quite opaque so double sided print came out great and saddle stitch is well made and everything is cut tight and strait - top notch end result!

16 March 2026
Rated 5 out of 5 stars

Mixam is a premier printing service and I highly recommend them.

This is the 3rd book I have ordered with Mixam (20 paperback copies for each order) and each of these orders has been a very pleasant experience. The online support has been great and they have assisted me with a myriad of questions I had as I was preparing my book(s) for printing. I highly recommend Mixam for your professional printing needs.

16 March 2026
Rated 5 out of 5 stars

Exceptional!

I decided to self-publish a children’s picture book and scoured the web for a Canadian book printer that would work with landscape 8.5 x 11” paper. I lucked out when I discovered Mixam. I can’t say enough about the quality of the final product, I was so impressed that I’m now using them to publish a 460 page family tree book.

Mixam offers a wide range of options including custom sizes, paper weight, coating, binding and cover finish along with a few cool features like foiling and a bookmark ribbon. They have an exceptionally generous page limit of 700 and will ship to multiple addresses.

The minimum number of books per job is reasonable (25 for my children’s picture book) and I was particularly impressed that for a family tree book you can order a single copy. Online set up and file uploads are simple, there’s a great preview feature and they provide an easy to use pdf template based on your book specifications.

If you’re longing to hold an exceptional book in your hands, I definitely recommend Mixam.

25 February 2026
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Reply from mixam.ca

Thank you so much for your kind words, we really appreciate you taking the time to share your experience. It’s fantastic to hear how pleased you were with your children’s book, and we’re honoured to be part of your family tree project as well.
We’re especially glad you found the setup process, preview tools, and range of options helpful, that’s exactly what we aim to provide.
Just to add, while it’s great that the single copy option worked well for your family tree book, this is actually available across all of our online products, not just that specific format, so you’ve got plenty of flexibility for future projects too.
Thanks again for your recommendation, and we look forward to printing more of your work.

Rated 3 out of 5 stars

Overall pretty happy with the order

Overall pretty happy with the order - we chose Mixam because it was the best price. The sample we ordered was great. When our full order arrived it was 3 business days late and the paper was different from our sample.

9 March 2026
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Reply from mixam.ca

Thanks so much for your feedback, we’re really glad to hear you were overall happy with your order and that the sample met your expectations.
We’re sorry to hear that the final order didn’t fully match the sample in terms of paper. From what we can see, this may fall within normal manufacturing variance, but we’d definitely like to take a closer look if something doesn’t seem right.
Regarding the delivery timing, our dispatch dates are estimated, and we did notify you of the change to the shipping date. We understand that delays can still be inconvenient, so we appreciate your patience there.
If you believe there may have been a production issue with the paper, please follow the instructions in the review invite email to log this with us. That will allow our team to investigate further and support you properly.

Rated 4 out of 5 stars

Good quality and price

I was very pleased with the technical assistance I received and the quality of the reproduction was excellent, over all very pleased with the quality and the cost. The only issue preventing a 5 star review was the printing of the covers which weren’t the same as the proofs I had been sent, the colours were off and were darker the original, the same images appear within the book which are perfect. Is this a result of the laminate finish ? It is a lovely silky smooth finish which was a pleasant surprise but colour and tone are off .
What can be done for future orders?

12 March 2026
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Reply from mixam.ca

Hi Mark, It’s great to hear you were happy with the overall quality and suppor, that really means a lot
In terms of the cover, yes, most likely what you’re noticing is actually is due to the lamination
Laminations (especially matte or soft-touch finishes) can slightly deepen or mute colours, which can make them appear darker than expected. On top of that, covers are printed on thicker stock and sometimes on a different press than the inner pages, so even when the same image is used, subtle differences in colour can occur.
That said, if the shift feels more noticeable than what you’d expect from those factors alone, we’d definitely be happy to take a closer look for you. The best next step would be to follow the advice in the review invite (email the one this review is linked to) and report this through your order and include a few photos of the cover and inner pages. From there, we can check everything properly and offer more tailored advice.
For future orders, a couple of helpful tips:
Slightly brighten or lighten your cover artwork to account for lamination.
Request or order a sample with the same finish if you’re trying something new.
Keep in mind that covers and inner pages may not match exactly due to materials and printing methods
We hope this helps.

Rated 5 out of 5 stars

Great service

Great service. They actually looked at the order to make sure i didnt make mistake, and communicated with me to make sure what i done that look wrong was right :D

12 March 2026
Rated 3 out of 5 stars

Its fine. Wish it was better.

The print on the paper looks good, the zines are a not flat though and just don’t look super nice. They open (Cant stay closed) and have an ugly bulge. Its fine. Im a bit disappointed though.

10 March 2026
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Reply from mixam.ca

Thanks so much for your feedback, we really appreciate you taking the time to share this.
With multiple sheets folded together, it’s quite normal for them not to sit completely flat, especially when using uncoated paper. As this type of paper can’t be laminated for added structure and protection, we’re sometimes a bit more limited in how much pressure we can apply during the folding and binding process.
One thing that can really help is placing an even weight on the booklets for a little while, this can encourage the creases to settle and help them sit flatter over time. Gently applying a bit of pressure along the fold line can also make a difference.
For future projects, you might also consider a slightly thinner paper stock, as this tends to fold more easily and lie flatter when multiple pages are involved.
There are definitely a few options depending on what you’re aiming for, so feel free to reach out to us anytime, we’d be more than happy to talk through the best setup for your next print.

Rated 4 out of 5 stars

the quality is perfect but the price is…

the quality is perfect but the price is high.

5 March 2026
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Reply from mixam.ca

Thanks so much for your feedback, we really appreciate you sharing it. We're glad to hear you're happy with the print quality.
We always aim to keep our prices as low as possible while remaining competitive in the market and maintaining the high standards our customers expect. Thanks again for choosing us, and we hope to print with you again in the future.

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