Got 2 pillows from them smell like mold…
Got 2 pillows from them smell like mold out of the package. Contacted them via their website support form and no response
2 March 2026
Unprompted review
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Company details
Written by the company
As home textiles specialists, we’re on top of the latest trends but also value shaping our product selection around the needs and wants of you, our customer. At Miulee, we specialize in home textiles, offering elegant solutions for every window and customer. Our curtain customization services ensure you receive the perfect fit for your space, all while staying within budget. With a wide selection of colors, patterns, and fabrics, we make it easy to find the ideal match for your home. At Miulee, we believe everyone is a home decorator, and we're here to provide the essentials to help you create a space that reflects your personality.
Contact info
Hong Kong
- Contact@miulee.com
- miulee.com
2.8
Average
6 reviews
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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It’s been 17 days since I placed my…
It’s been 17 days since I placed my order and I still have not received a tracking number. My email inquiry has been ignored.
Update: it took 5 weeks to receive the product. Communication was terrible.
10 July 2025
Unprompted review
Reply from miulee.com
Hi there, we apologize for the late response. We generally respond to customer messages within 24-48 hours. If your issue has not been resolved to your satisfaction, please contact us at contact@miulee.com again.
These thick...
These thick, linen-like blackout curtains are perfect for my baby's room. I got the 84" size for that room and they fit just right.
12 February 2025
Buy your curtains elsewhere
Color of curtains is different than described. Unfortunately Susie from Miulee's "customer service" is not willing to do anything about them. Find some place local to buy your curtains so you're not stuck with a company who misrepresents colors.
18 December 2024
Reply from miulee.com
Hi there, we are deeply sorry for any unpleasant customer experience. However, we have carefully verified the entire process of your package, from pulling the fabric to production, packing, and shipping. We used Teal fabric as per the order details indeed.
It seems this issue stems from a color difference.
However, to ensure your better satisfaction, our team has sent a follow-up email regarding this matter.
Large Special Order
We made a special order for a large quantity of pillow covers. The company was very helpful in meeting our deadline and communicating all through the process. thank you so much Miulee! :)
27 November 2024
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