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Written by the company
Written by the company
Thalkirchner Straße 210, 81371, München, Sendling, Germany
4.8
139 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 week
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I’ve had a very good experience with MITOcare. The quality of their supplements feels premium, and I appreciate the transparency they provide about ingredients.
What stands out most is their focus on customer care.
Overall, I would highly recommend MITOcare to anyone looking for high-quality supplements that you can trust.
I received some capsules whose content was altered. Not edible. Very expensive. Waste of money
Reply from MITOcare GmbH &. Co. KG - Zentrale
Dear Ms. Logiurato,
Thank you very much for your feedback. Feedback like this is particularly important to us in order to improve our service.
We are sorry that you have received capsules that appear to be contaminated in some way. Our products are sometimes very sensitive and can change due to external environmental influences. In most cases, the capsules become discolored.
In such cases, you will receive a replacement product from us. Simply send us photos to info@mitocare.de and let us know which product is damaged. Ideally, you should also let us know the batch number or take a photo of it. You will find the batch number on the outside of the capsule cans.
We look forward to hearing from you and will be happy to replace the product free of charge.
Kind regards
Your MITOcare Service Team
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