From start to finish Citation Cyber have been AMAZING!! Tom, Vincent, Raja, Gerald, thank you so much for making the prep understandable and helping me every step of the way... as always I'm in safe h... See more
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I work for a firm in Central London. We've had internal and external infrastructure assessments done via Citation for a couple of years now. Matthew is very knowledgeable and does all he can to help u... See more
A very good experience in getting our CE plus certification. Janya, Gerald and the entire team are very knowledgeable and help us do the right thing for us and our clients ! I would strongly recommend... See more
Brilliant support from the team. Portal could be improved - which knows on roadmap.
Company replied
Company details
Written by the company
Founded by a team of specialists in cyber security, consultancy and information security, we are a trusted cyber security company with a passion for quality service. Our mission is to provide dynamic cyber security services and training that extends beyond technology to encompass people, culture, processes and even the physical environment; to make businesses as resilient as possible to prevent or mitigate cyber attacks.
Contact info
InfoLab21, Lancaster University, LA1 4WA, Lancaster, United Kingdom
- 0333 323 3981
- info@citationcyber.com
- mitigatecyber.com
Citation Cyber
We have used Citation Cyber for a number of years and they are always brilliant at flexibility and communication. The quality of the service is brilliant too and always reassuring that our security is tested and validated.
30 September 2024
Unprompted review
Reply from Citation Cyber
Hi Adam,
Thank you so much for taking the time to leave us a 5* review. We really appreciate your amazing feedback.
All the best,
The Citation Cyber Team
Citation Cyber
We have worked with Mitigate (now Citation) Cyber for several years for a range of services including a training platform, CE+ and penetration/vulnerability testing.
The team continue to provide an expert and professional service to us and I would have no hesitation in recommending them.
Fiona Pilkington deserves a special mention - she is a pleasure to work with and someone who always goes above and beyond to help deliver on any request we might have.
6 February 2024
Unprompted review
Reply from Citation Cyber
Hi Adele,
We're thrilled to have supported you for years with our diverse services. Our team is dedicated to delivering expert and professional solutions, and Fiona exemplifies our commitment to exceptional service. Thank you for your trust and recommendation.
Best wishes,
Jessica Frostick
The Citation Cyber Team
A super organisation
A super organisation. Very professional, very responsive, great value and walked us through our CE= audit with care and worked with us through to our pass. Well done and thanks.
25 January 2024
Unprompted review
Reply from Citation Cyber
Hi Mike,
Thank you so much for taking the time to leave us a 5* review. We really appreciate your amazing feedback.
All the best,
Jessica Frostick
The Citation Cyber Team
More than a name change
With social distancing this years audit was a very different affair but Mitigate Cyber handled it well, assigned last years auditor and made the process as painless as possible.
The pre-audit questionnaire platform changes are also a welcome improvement.
The company have been working on more than a name change and it shows in improvements across the audit process.
12 March 2021
Unprompted review
Reply from Citation Cyber
We can’t thank you enough for the kind words about your experience with Mitigate Cyber. Your review means a lot to us and lets us know we’re on the right track!
The team are looking forward to working with you again soon and in the meantime, we are here if you need us!
Will keep on using them
We have used Mitigate Cyber for years, they have always been helpful with all our audits we've had with them across multiple businesses. We will be using them in the future without any hesitation.
11 March 2021
Unprompted review
Reply from Citation Cyber
Hi Matt,
Thank you for taking the time to leave a review, we really appreciate it and glad you are happy with the service we provide. We look forward to working with you again soon!
smooth process
smooth process, fast response, and knowledgeable auditors
11 March 2021
Unprompted review
Reply from Citation Cyber
Hi Scott,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Highly recommended
We recently renewed our Cyber Essentials basic certificate with Mitigate Cyber and then successfully achieved the Plus certification for the first time.
The entire process was communicated extremely well by both auditors and I would highly recommend them to anyone looking to gain this certification for their organisation.
10 March 2021
Unprompted review
Reply from Citation Cyber
Hi Tony,
We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re providing the best service we can!
Excellent service!
Mitigate have always been flexible, professional and great value for money - would highly recommend if you are looking to get Cyber Essentials certification!
10 March 2021
Unprompted review
Reply from Citation Cyber
Hi Peter,
Thank you for the review and for being such a great customer. We look forward to working with you again soon!
Have used MitigateCyber for a couple of…
Have used MitigateCyber for a couple of years for Cyber Essentials. I found them very helpful and was a simple process.
10 March 2021
Unprompted review
Reply from Citation Cyber
Hi Mark,
Thank you for the great review! We’re so happy you found the process simple and look forward to working with you again soon. Until then, we’re here if you need anything.
Super slick
Super slick, explained everything as we went through the process. Would highly recommend!
10 March 2021
Unprompted review
Reply from Citation Cyber
Hi Paul,
We really appreciate you taking the time out to leave us a review! We look forward to working with you again in the future!
A class act.
I have been dealing with MitigateCyber for around 3 years now and in all that time they have always struck me as being very professional, very knowledgeable and always wanting to go that extra mile to help you in any way they can. I think the biggest recommendation I can give MitigateCyber is that I recommend them to colleagues within the industry.
10 March 2021
Unprompted review
Reply from Citation Cyber
Hi Mark,
Thanks for leaving us such a wonderful review. We are thrilled that you are happy with your experience; our staff will definitely be happy to read what you wrote and we look forward to seeing you again!
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