Booked private transfer from and back to Aracife via Hays Travel in the UK and it was much cheaper than Jet2 were asking. The pick-up form the airport went well although we had to walk further than... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Booked MisterTransfer.com for a return airport shuttle in Gran Canaria..highly recommend this company..we were delayed by 3 hrs flying out there and they were waiting for us, beautiful clean minibus,... See more
Company replied
Just back from lanzarote and another perfect pick up and drop off. Flight was late and passport control terrible but our driver waited. And on time on return. Totally recommend mister transfer 👌... See more
Have used this company several times and have never been dissapointed. In arrivals even though we were delayed an hour,always on time for return journeys.Helpful drivers and decent vehicles, at a good... See more
Company replied
Company details
Written by the company
Mistertransfer is a very reliable private transfer company with unbeatable rates. We provide reliable and efficient ground transportation services to individuals and groups ensuring that they arrive at their desired destinations comfortably and on time. With a fleet of well maintained and fully equipped vehicles, we offer a wide range of transfers options for airport pick ups drop offs to city breaks, holidays and business trips. Our experienced and professional drivers are trained to navigate any route safely and efficiently, with a focus on ensuring our clients' comfort and satisfaction. At Mistertransfer we take pride in our commitment to customer service, offering flexible and personalized transfer solutions that meet our clients specific need and preferences. We understand the importance of affordability, and we strive to mantain competitive rates while ensuring our clients receive high-quality services. Our transparent pricing policy means that our clients have no hidden costs or surprises and our payment options are secure and convenient. In summary our private car transfer company offers reliable, efficient, and affordable ground transportation services with a focus on customer satisfactions. With our excellent reputation and unbeatable rates, in major world wide airports, we are the go-choice for private transfers of millions of passengers each year.
Contact info
Gremi des Fusters, 33 - 1, oficina 101, 07009 Palma,, 07009, Palma, Spain
- +34628746023
- support@mistertransfer.com
- mistertransfer.com
4.3
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service never kept waiting…
Fantastic service never kept waiting long at the airport the flights monitored so they know when to expect your arrival
3 November 2025
Reply from Mistertransfer
Thank you so much for your review, Wendy!
We’re delighted to hear that your experience with MisterTransfer was smooth and hassle-free.
Our goal is to provide a punctual, comfortable, and stress-free service, so your words truly motivate
us to keep improving every day.
We look forward to seeing you again on your next transfer!
Prompt and curious
Prompt and curious. Turned up when they said they would with a smile.
9 December 2025
Reply from Mistertransfer
Thank you so much for your review!
We’re delighted to hear that your experience with MisterTransfer was smooth and hassle-free.
Our goal is to provide a punctual, comfortable, and stress-free service, so your words truly motivate
us to keep improving every day.
We look forward to seeing you again on your next transfer!
Highly recommend.
Waiting on arrival and for us for our return journey. Clean vehicle, smart, polite and friendly driver. Highly recommend.
9 December 2025
Reply from Mistertransfer
Thank you so much for your review, Amanda and Anne!
We’re delighted to hear that your experience with MisterTransfer was smooth and hassle-free.
Our goal is to provide a punctual, comfortable, and stress-free service, so your words truly motivate
us to keep improving every day.
We look forward to seeing you again on your next transfer!
Driver arrived on time was helpful and…
Driver arrived on time was helpful and polite was a pleasant journey to the airport I also wanted an earlier pick up than on the booking which they accommadated straight away
Thank you i will definitely use you again
7 December 2025
Unprompted review
Reply from Mistertransfer
Thank you so much for your review, Andrew!
We’re delighted to hear that your experience with MisterTransfer was smooth and hassle-free.
Our goal is to provide a punctual, comfortable, and stress-free service, so your words truly motivate
us to keep improving every day.
We look forward to seeing you again on your next transfer!
Excellent service from start to finish!
Excellent service from start to finish!
Very polite and helpful driver again.
Well done everyone!!!!
4 December 2025
Reply from Mistertransfer
Thank you so much for your review, John!
We’re delighted to hear that your experience with MisterTransfer was smooth and hassle-free.
Our goal is to provide a punctual, comfortable, and stress-free service, so your words truly motivate
us to keep improving every day.
We look forward to seeing you again on your next transfer!
Reply from Mistertransfer
Thank you so much for your review, Anthony!
We’re delighted to hear that your experience with MisterTransfer was smooth and hassle-free.
Our goal is to provide a punctual, comfortable, and stress-free service, so your words truly motivate
us to keep improving every day.
We look forward to seeing you again on your next transfer!
Excellent service
Excellent service, he waited at hotel even though previous driver (another company) had given us wrong collection details, very helpful on telephone. Left rucksack in car after drop off (my mistake) company very helpful in getting it returned to drop off at airport with 5 minutes to spare!! Driver apologised but not his fault completely mine. Cannot fault this service and courtesy
2 December 2025
Unprompted review
Reply from Mistertransfer
Thank you so much for your review!
We’re delighted to hear that your experience with MisterTransfer was smooth and hassle-free.
Our goal is to provide a punctual, comfortable, and stress-free service, so your words truly motivate
us to keep improving every day.
We look forward to seeing you again on your next transfer!
Reply from Mistertransfer
Thank you so much for your review, Tracy!
We’re delighted to hear that your experience with MisterTransfer was smooth and hassle-free.
Our goal is to provide a punctual, comfortable, and stress-free service, so your words truly motivate
us to keep improving every day.
We look forward to seeing you again on your next transfer!
Very friendly staff on time
Very friendly staff, great communication. Clean minibus helpful driver.
2 December 2025
Unprompted review
Reply from Mistertransfer
Thank you so much for your review!
We’re delighted to hear that your experience with MisterTransfer was smooth and hassle-free.
Our goal is to provide a punctual, comfortable, and stress-free service, so your words truly motivate
us to keep improving every day.
We look forward to seeing you again on your next transfer!
Very disappointed with mister transfer
Very disappointed with mister transfer, they didn't wait when we landed after all the nightmare reports of passport control delays at ACE airport that were completely out of our control. We landed 25 mins early and had to queue for over one hour at passport control.
Called them on phone number provided, they answered on the second attempt, said they wait an hour after scheduled landing time and that's it.
We have used you a few times but will not ever again now.
27 November 2025
Unprompted review
Reply from Mistertransfer
We’re truly sorry to read about your experience!
At MisterTransfer, we take all feedback very seriously and completely understand your frustration.
We’d like to review your case in detail to understand what happened and offer an appropriate
solution.
Please contact us at support@mistertransfer.com with your booking number so we can assist you
directly.
Thank you for giving us the opportunity to improve.
Reply from Mistertransfer
It’s wonderful to read your comment, Kira!
We’re thrilled to know that you trust us every time you travel.
At MisterTransfer, we strive to deliver the best quality and reliability, so your loyalty means a lot to
our entire team.
Thank you for choosing us once again!
Disappointing
Very disappointed couldn't wait an extra 10 mins when we landed after all the nightmare reports of passport control so completely out of our control. Said they wait an hour after landing which would have been 1 0clock but you went off landing time which was 10 mins early. Still going to look at t & c and make sure what you said is correct used you a few times but not sure I would again now.....I spoke to you on the phone several times whilst we were in the queue you just said you only wait an hour I also messaged on what's app and you said the same thing so we paid for a transfer we didn't get due to queues at passport control which happens every week due to the changes and had to get a taxi DONT USE especially on a Thursday or a Sunday which are busy airport days they won't even wait 10 mins for you so don't waste your money
1 December 2025
Reply from Mistertransfer
We’re truly sorry to read about your experience, Sarah!
At MisterTransfer, we take all feedback very seriously and completely understand your frustration.
We’d like to review your case in detail to understand what happened and offer an appropriate
solution.
Please contact us at support@mistertransfer.com with your booking number so we can assist you
directly.
Thank you for giving us the opportunity to improve.
Not what we expected
Hired a minivan. We were met at the arrival gate but not by the driver. This “agent” took us to a taxi booth where another person took over to find us transport. After five minutes another person took us outside and then to a minivan driven by yet another person.Also, they claim “no surprises” but we were told that, if we had been 10 minutes later, we would have lost our money due to passport control taking so much time. We were taken to our destination in reasonable time, just not what we had expected.
19 November 2025
Unprompted review
Reply from Mistertransfer
We’re truly sorry to read about your experience
At MisterTransfer, we take all feedback very seriously and completely understand your frustration.
We’d like to review your case in detail to understand what happened and offer an appropriate
solution.
Please contact us at support@mistertransfer.com with your booking number so we can assist you
directly.
Thank you for giving us the opportunity to improve.
Once again service second to none will…
Once again service second to none will continue to use when going abroad.
30 November 2025
Reply from Mistertransfer
It’s wonderful to read your comment, Glenn!
We’re thrilled to know that you trust us every time you travel.
At MisterTransfer, we strive to deliver the best quality and reliability, so your loyalty means a lot to
our entire team.
Thank you for choosing us once again!
What a great taxi service
What a great taxi service, they keep in touch, and keep you updated at all times. Polite professional drivers that are always courteous and happy to help with the luggage. Definitely a 1st class company
27 November 2025
Unprompted review
Reply from Mistertransfer
Thank you so much for your review!
We’re delighted to hear that your experience with MisterTransfer was smooth and hassle-free.
Our goal is to provide a punctual, comfortable, and stress-free service, so your words truly motivate
us to keep improving every day.
We look forward to seeing you again on your next transfer!
AVOID THIS COMPANY
This company abandoned us when the ferry was delayed, didn’t answer the phone. I messages them that the ferry was delayed they didn’t respond, I phoned them, they didn’t answer. They took my money and left us in the lurch, we were late for our flight and had to pay for an alternative.
29 November 2025
Unprompted review
Reply from Mistertransfer
We’re truly sorry to read about your experience, Paula!
At MisterTransfer, we take all feedback very seriously and completely understand your frustration.
We’d like to review your case in detail to understand what happened and offer an appropriate
solution.
Please contact us at support@mistertransfer.com with your booking number so we can assist you
directly.
Thank you for giving us the opportunity to improve.
5/10 guys!
Our plane was delayed an hour and a half on take off. We were given an eta at Lanzarote, but we landed later than that. Our driver wasn’t there to greet us and was ten to fifteen minutes late himself?
Despite conversing with their office about the precise pick up point for return (exactly where we were dropped off), he called to say he was at the other side of our complex?
The driver the proceeded to break the speed limit enroute to the airport! Harassing other drivers to get out of his way! Not what was expected of a chauffeur experience!
28 November 2025
Reply from Mistertransfer
We’re truly sorry to read about your experience!
At MisterTransfer, we take all feedback very seriously and completely understand your frustration.
We’d like to review your case in detail to understand what happened and offer an appropriate
solution.
Please contact us at support@mistertransfer.com with your booking number so we can assist you
directly.
Thank you for giving us the opportunity to improve.
On time and friendly
Turned up on time to pick up and drop off at the airport, drivers were friendly and helpful highly recommend
28 November 2025
Reply from Mistertransfer
Thank you so much for your review!
We’re delighted to hear that your experience with MisterTransfer was smooth and hassle-free.
Our goal is to provide a punctual, comfortable, and stress-free service, so your words truly motivate
us to keep improving every day.
We look forward to seeing you again on your next transfer!
First time using this company .
First time using this company and what a great service. Very friendly and helpful drivers on time.
28 November 2025
Reply from Mistertransfer
Thank you so much for your review, Janette!
We’re delighted to hear that your experience with MisterTransfer was smooth and hassle-free.
Our goal is to provide a punctual, comfortable, and stress-free service, so your words truly motivate
us to keep improving every day.
We look forward to seeing you again on your next transfer!
Great compamy
Picked up on time. Very friendly and so reasonable. StraIght to hotel in good time. Safe driver.
27 November 2025
Unprompted review
Reply from Mistertransfer
Thank you so much for your review, Cindi!
We’re delighted to hear that your experience with MisterTransfer was smooth and hassle-free.
Our goal is to provide a punctual, comfortable, and stress-free service, so your words truly motivate
us to keep improving every day.
We look forward to seeing you again on your next transfer!
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