Misterhost.NET Reviews 11

Its server is down since 1 month.
I can't even access their web site or my cpanel accounts

The ordered service is never activated and your money is lost!

I signed up for reseller hosting this evening the 17th September and all looked OK. Within 10 minutes of this they terminated my account with absolutely no warning, no email as to why, and then when i tried to complain via a ticket my account was logged out and I was banned because they thought my IP address was via a VPN. Totally rubbish services and I would 100% stay away from if you dont wish to lose money and data!!!

Do not trust these scammers, I ordered a service, nothing received, wanted a refund and they marked me on the blacklist, those guys are untrusted and thiefs! Do never buy with them, they take your money and that is all.

Recently purchased the Master Reseller Hosting package and so far so good! Really decent servers and fast hosting. Thank you!

On the 28th of May 2019, I paid for a Premium Alpha Reseller plan on MisterHost.net (AKA TightHost.com and Host4Half.com under Zoti Media Group.

My first issue started just after sign up when the PHP selector in cPanel was not working. I opened a ticket regarding the issue and received the following response:

“We are testing testing the litespeed so it may take 2-3 days until we are enabling.”

Please note that the servers were advertised as already running LiteSpeed. (Sidenote, when I got my own servers, I had LiteSpeed Web Server installed, configured and tested in under an hour).

The second issue was reported on the 2nd of June 2019. I found that the server PTR records were configured incorrectly. I brought this to their attention and they just blamed it on my CDN.

On the 10th of June 2019, the real problems started; a recurring issue with my client IP’s being blocked. Their mail clients were unable to connect to the server in order to send and receive mails.

The connection time limit (CT_LIMIT) in ConfigServer was set way too strict and automatically blocked IP’s that tried to connect to the server too often within the set time limit. This can happen quite frequently when people regularly refresh their mailbox and/or have an intermittent internet connection (common in my country).

I had to contact support a myriad of times over several months in order to unblock client IP’s.

Please take note that before making use of Zoti Media Group’s services, I made use of reseller services with HostGator (3 years) and InMotion Hosting (2 years) for the exact same client accounts that I migrated to MisterHost.net. I never had any serious problems (or an IP block ever) with these providers.

On the 27th of June 2019, I opened a support ticket because none of the sites were loading; most of them timed out. The sever information section in cPanel also showed that the server CPU was overloaded and the disk space was almost exhausted.

To this ticket, they responded with:

“Sir, everything is ok. Sundays we always run the server scannere so it overloads from time to time on sunday. Disk that shows its only one partition si there is enough disk on the server.”

Strangely enough, this did not only happen on Sundays. Around 20% of all visits to sites at random times would time out.

On the 2nd of July 2019, they automatically billed me $29.98 for a service I had already paid for. This seems to happen quite often based on the reviews I have read lately. I managed to get a refund for this amount.

On the 5th of July 2019, I received an email with the following information:

“As you might have already heard from other providers or in the news that cPanel is changing the way they sell their license, and increasing the price significantly. We will like to inform you that Misterhost.NET will keep the corrent pricing and NO change or additional costs will be added on our plans.”

Please take note of this as it will be important for what comes a bit later on.
On the 4th of September 2019, I received an email with the following information:

“We are facing an issue on the server whm.ns7.co and we are wirking since this morning to fix it. Pleasd hold on until we are done.”
I also opened a ticket that day before reading the issue in regard to several sites going down due to database connection issues.

I received the following response in regard to that ticket:

“Sorry our database server wont start, we are working the whole day on it. Please hold on.”
I then followed up on the 6th of September 2019 (2 days later) as the issue had still not been resolved. I received the following response:

“Sir the issue have been fixed. May I know the accounts that are affected to take a closer look.”

I proceeded to respond with a list of all the affected sites. MisterHost.net only got back to me on the 11th of September 2019 (Over a week after the incident occurred) with a proposed solution (Changing the localhost IP in php config files.).

The solution did not work for all sites. I notified them of this.

I then only received a response on the 14th of September 2019 (10 days later) with the following:

“Hello ****, now should be ok.”

I tested the previously affected sites and they appeared to load correctly (when they didn’t time out).

On the 17th of October 2019, my client sites all started getting suspended (same day) for apparent resource abuse. Please note that these were the same sites that ran perfectly on HostGator and InMotion hosting and based on my chat with a Misterhost.net agent before signing up, the account allocated resource quotas were supposed to be significantly higher than on my previous reseller plans.

I decided to perform a reverse IP lookup on the server and found that they are hosting 899 domains (minimum) on a 4c/8t processor OVH server.

In addition to horrible servers, which I bought on 07/05 and canceled on 07/05 for not being able to do simple SQL queries. They returned to charge for the canceled service on 08/05 and I asked for the chargeback in a friendly way for not having an active service working and they refused to return the money. THIEVES!

An absolute joke of a host. This so called company (and it's many brands such as MisterHost.net, TightHost.com, Host4Half.com that point to ClientArea.eu) is run by one guy who appears to reply to support tickets while he is working somewhere else. There is no technical support department to contact if you run into trouble. He leases cheap OVH servers in France and fills each server with thousands of hosting accounts. You can forget the money-back guarantee they offer. I requested a refund within the 30-day period and it was refused. He then blocked my access to the hosting service which I had paid for. I had to contact PayPal to submit a complaint and get a refund. Stay away and look for an established shared/reseller web host with 24/7 technical support.

One of the best providers I have used. Fast servers and fast support.

Shared Hosting. This company provided the hosting service I paid for. It was reasonably reliable. They do answer tickets. But, the service was very slow to use, and expensive compared to other services out there. Not only was it expensive, but I had a "discount." Without the discount, the price is just stupid.

You can do a lot better, price to speed wise, with many other companies on that advertise on the shared hosting forum on WHT. Also, note that I purchased from misterhost.net, but the panel login is clientarea.eu