Received damaged part Ordered an alternator, it was loose in the box and got damaged, the plastic back cover is cracked. Additionally the alternator is stuck, it is not spinning at all. Since the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Received damaged part Ordered an alternator, it was loose in the box and got damaged, the plastic back cover is cracked. Additionally the alternator is stuck, it is not spinning at all. Since the... See more
Company replied
Essential website when you get into the crash and have no desire to wait half a year for parts. Major car brands are here, range of part is commendable. Though, for me the best thing was how fast they... See more
I ordered 4 glow plugs.When it comes, they had fallen out of the boxes and one box was empty.I paid for 4 plugs,but got just 3.Never by here again.
Company replied
They sent me only 1 of 2 products. 1 steering rack 350€ and added another product with pricetag 70€. They cancelled the steering rack even if the web pages showed me it was in stock. The other... See more
Company replied
Mister-Auto er et fransk selskap som selger bildeler til 23 land. På mister-auto.no finner du deler til bremsesystem, motorrom, eksosanlegg, filtrering, clutch, gearkasse, fjæring, oppvarming, nedkjøling av motor...
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Essential website when you get into the crash and have no desire to wait half a year for parts. Major car brands are here, range of part is commendable. Though, for me the best thing was how fast they execute deliveries. I used to remember when I needed to repair my car quickly and order a door for my VW polo, it took no longer than 2 day to arrive. As a foreigner was happy to have this
I am very pleased with the service. I have ordered a variety of parts multiple times, and they have always been available.
Unlike some competitors, they have a wide seletion of parts in stock.
The prices for the parts are reasonable, and they are delivered promptly. There was only one instance of a delayed delivery, but they resolved it quickly.
I have ordered seven times, and every time, the parts have been delivered exactly as ordered.
I appreciate the fast delivry when it is urgent, but DHL is my preferred method.
The customer service is excellent.
Some parts are available at a fraction of the cost compared to branded workshops in Norway. They dispatch the parts immediately after the order, on business days.
I am very satisfied. I only purchase from them when I need specific parts.
They provide the necessary parts, accurate pricing, and availability. Excellent reviews, fast delivery, and perfect matching parts!
This is the best deal for me!
I believe it is crucial to know the correct part number for the type of vehicle you require parts for.
There are numeros components that do not match your vehicle. Therefore, I recommend that you thoroughly examine the part number!
To sum up, excellent prices and swift delivery.
Received damaged part
Ordered an alternator, it was loose in the box and got damaged, the plastic back cover is cracked. Additionally the alternator is stuck, it is not spinning at all.
Since the website return form is not working for me, I wrote an email - no answer for 3 working days.
Tried calling 2 Norwegian phone numbers - both numbers seem to be not in use.
And now I'm stuck with a very expensive brand new broken alternator which I cannot even return. Great.

Reply from Mister-Auto.no
I ordered 4 glow plugs.When it comes,
they had fallen out of the boxes and one box was empty.I paid for 4 plugs,but got just 3.Never by here again.

Reply from Mister-Auto.no
Quick delivery and as far as I can see, quality parts.
Med kjøp her er der ingen + for toll og mva. The price you see is what you pay.
Everything has been spot on so far.
Very fast delivery and great prices.
A reliable car parts dealer. I've shopped 3 times so far at Mister Auto and will look forward to do business with them again. All shipments arrived quickly and exactly as specified. It pays to make a bigger order to qualify for free shipping with DHL Express. The prices at Mister Auto are very reasonable compared with other dealers. I highly recommend Mister Auto.
Rask og god service !
Fordel at mva er inklusive, slipper da gebyr på posten!
No comments . Kundeservice nr er 815..... for betalt 9-13:00

Reply from Mister-Auto.no
Wow, Just wow.. 1 Day delivery from France to Norway and all the right parts that i orderen. Tank you 👍👍👍😎
I put in my plate number on the site to make sure I got the right parts. The brake pads they sent were completely wrong and did not fit. When I called they told me there are two sizes and I should of known which size my car was and ordered the right one. I was told that I could ship the parts back at my cost even though their site displayed them for my car. He said the box has to be perfect shape to get a refund even though you have to break the sticker to open the box.
Horrible service, they blamed me and then want me to pay for their mistake!

Reply from Mister-Auto.no
Hello, i was bought front støtdempere for ford mondeo. Yesterday i puted in and its wrong, because they are to short 1cm. I dont know why, i have pictures to show it. I am disappoint of this.

Reply from Mister-Auto.no
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.