We ordered my prom dress online bc I struggle to find plus size clothes I like. Found a beautiful sequined floral velvet dress. Ordered and received the tracking number. Everytime I would go on 17trac... See more
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MISSORD61034 i ordered a dress for an occassion, first of all after paying they said they were out of stock we had back n forth finding a replacement coz i knew i would not get a refund. I had to pay... See more
Company replied
OMG!! DRESSES WERE BEAUTIFUL!! FIT PERFECTLY AND SUPRISINGLY WELL MADE. THIS IS MY NEW "GO TO" FOR THAT SPECIAL OCCASION. You will not be disappointed. This review is coming from me, someone wh... See more
Customer service was great at resolving a issue I had. I then ordered another dress within a week which I received and love, it fits like a glove, no alterations needed. Material extraordinary quali... See more
Company details
Written by the company
Missord, an Entry Lux Fashion Brand, an online shopping wardrobe, is a great place for women to find out their beauty, offering various women's clothing, especially dresses, including Sequin Prom Dresses, Evening Prom Dresses, Bridesmaid Dresses, Homecoming Dresses, Cocktail Dresses, Wedding Dresses, and Daily Outfit. 💋Every unforgettable moment, just with Missord!!
Contact info
湾仔骆克道114-118号嘉洛商业大厦5楼8室, 999077, 香港, China
- service@missord.com
- missord.com
Replied to 14% of negative reviews
Typically replies within 24 hours
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Thank you so much
Thank you so much! My order came sooner than it said. Will order more in the future.
It's perfect!
My dress was delivered before anticipated delivery date. This dress is simply beautiful on & off
Will take a picture to post in near future.
The dress is beautiful but too big and difficult to return
The dress is beautiful. However, it was too large and I have sent numerous emails to return it and still have not received a return address. I reordered the same dress in a smaller size to wear to a formal holiday party but have not received it to date. I love Misord dresses just wish the return policy was easier
None of the items fit and all were poor quality
None of the items fit and quality was poor. I requested a refund and no response
Bad customer service. Returns are costly. Do not order anything.
I have been trying to return a dress. It was delivered on 10/9/24. I tried it on and need to return it. I do not like the fit. I followed all instructions and emailed MissOrd customer service on 10/9/24 to start return. Per their instructions you have 15 days to return item and MUST have an authorization from them that they claim takes up to 3 days. Without authorization they will not accept a return. Today is 10/16/24. It’s been 7 days and I still have no response from them. I sent another email on 10/15/24 requesting an authorization. On their website they claim easy returns. This is false. Their office is in Hong Kong and cannot be reached. I will never order from this store again. I learned my lesson. Only buy in the USA! If I hear from them I will give an update.
***UPDATE*** Finally received return authorization and address on 10/21/24. I went to USPS to ship dress to store. Shipping is paid by customer. Shipping cost is $74 USD. Looks like I am keeping a dress I will never use.
I ordered a beaded gown and it looked…
I ordered a beaded gown and it looked like it was from Walmart. I am
STILL trying to return it but a week later I still haven’t received a reply from
Customer service. Horrible!
I’m not going to lie I was nervous at…
I’m not going to lie I was nervous at first thinking g who knows what this dress is going to show up looking like, if it even showed up.
Well it looks beautiful like I paid $400 for it at Nordstrom!! Sizing was accurate also, will just need a small hem on the bottom…I’m short.
Had several beautiful selections to…
Had several beautiful selections to choose from. I have not received my order yet but I am very excited to see this elegant dress for my 50th
Cheap and I’m trying to return but it’s…
Cheap and I’m trying to return but it’s China and I’ve emailed them no response
The ease of placing my order
The ease of placing my order. These sandals look amazing! I hope the quality is the same.
I have been trying to reach the company…
I have been trying to reach the company for 2 days with no response on any method I've used
Need to return some items and no one…
Need to return some items and no one will tell me how to go about it or send me a code to scan for mailing
Honest Review
Honestly, first time ordering dresses online and getting ones of decent quality and value. The sizes are true to size and I love all three items I ended up purchasing.
I received very bad quality items and…
I received very bad quality items and still not receuved a refund. Every item is of bad quality and the description is misleading.
quality of dresses and rapid arrival of…
quality of dresses and rapid arrival of the goods.
OMG!
OMG!! DRESSES WERE BEAUTIFUL!! FIT PERFECTLY AND SUPRISINGLY WELL MADE.
THIS IS MY NEW "GO TO" FOR THAT SPECIAL OCCASION.
You will not be disappointed.
This review is coming from me, someone who has a personal seamstress, and I received so many compliments when I wore to my sisters 65th birthday bash!!
Fabulous!!
Love the dress
Love the dress, the shopping are fast and easy, thank you
Love!
Wow! I received my jumpsuit in a reasonable amount of time (12-14 days) end it is exactly as shown! It looks fabulous and I cannot wait to wear it for the holidays! I am super impressed with the quality for the price.
The price was good. And fast delivery
The price was good. Product arrived earlier than I thought. And dress looks exactly as in the picture. Beautiful
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