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See what reviewers are saying

Rated 4 out of 5 stars

We ordered my prom dress online bc I struggle to find plus size clothes I like. Found a beautiful sequined floral velvet dress. Ordered and received the tracking number. Everytime I would go on 17trac... See more

Rated 1 out of 5 stars

MISSORD61034 i ordered a dress for an occassion, first of all after paying they said they were out of stock we had back n forth finding a replacement coz i knew i would not get a refund. I had to pay... See more

Company replied

Rated 5 out of 5 stars

OMG!! DRESSES WERE BEAUTIFUL!! FIT PERFECTLY AND SUPRISINGLY WELL MADE. THIS IS MY NEW "GO TO" FOR THAT SPECIAL OCCASION. You will not be disappointed. This review is coming from me, someone wh... See more

Rated 5 out of 5 stars

Customer service was great at resolving a issue I had. I then ordered another dress within a week which I received and love, it fits like a glove, no alterations needed. Material extraordinary quali... See more

Company details

  1. Women's Clothing Store
  2. Costume Store
  3. Dress Store

Written by the company

Missord, an Entry Lux Fashion Brand, an online shopping wardrobe, is a great place for women to find out their beauty, offering various women's clothing, especially dresses, including Sequin Prom Dresses, Evening Prom Dresses, Bridesmaid Dresses, Homecoming Dresses, Cocktail Dresses, Wedding Dresses, and Daily Outfit. 💋Every unforgettable moment, just with Missord!!


Contact info

3.8

Great

TrustScore 4 out of 5

284 reviews

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Replied to 14% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Horrible delay with delivery even with expedited shipping

Paid $25 for expedited shipping which guaranteed delivery in 5-9 biz days. On the 8th biz day, got a text that it won’t arrive until next week (roughly around the 12th biz day). They are hard to reach and once I FINALLY got a response, they said they were on Chinese New Year and they won’t refund the shipping fee. Then today, found out that DHL has had the dress in my city since early this morning and PROMISED delivery today (10th biz day) - but it never arrived. DHL app keeps saying “package on hold”…with no further explanation. Cust service is closed for the weekend. Literally the WORST experience. Delay after delay with no apology, ownership or refund of expedited shipping fee. NEVER AGAIN!!!!!! Don’t shop here!

23 February 2024
Unprompted review
Rated 5 out of 5 stars

customer service a 10

I bought 2 dresses that were beautiful but not exactly what I was looking for. Instead of returning them, they told me to keep them and pick 2 new ones and only pay for shipping. The customer service is amazing. Even though they are on a 2-week Holiday they put that aside and still helped me through the process. I will always buy my formal wear through them.

4 February 2024
Unprompted review
Rated 5 out of 5 stars

New customer

My first time ordering from you was a great experience. The dress fitted perfectly, the delivery was way ahead of expected date. Really pleased and happy with it. I will definitely recommend this site to family and friends.

10 February 2024
Unprompted review
Rated 5 out of 5 stars

I love this dress

I love this dress! I bought it for my son's wedding! It’s beautifully made, fits perfectly, nice and heavy. I know that’s funny to say heavy but, it’s not a cheaply made dress. I would definitely buy again

5 February 2024
Unprompted review
Rated 5 out of 5 stars

Stunning dress

The dress purchased is stunning, fits perfectly, high quality made. The dress arrived sooner than date anticipated. Great customer service and plan to use again in the future.

5 February 2024
Unprompted review
Rated 5 out of 5 stars

My package actually arrived on time or…

My package actually arrived on time or before the estimated delivery date so that’s a great start. The dress looked exactly as advertised and it fit me like a glove! I am highly satisfied and will be shopping again for sure.

27 January 2024
Unprompted review
Rated 5 out of 5 stars

I love Missord!

I love Missord!! The customer service is wonderful and the Gowns are always spot on gorgeous!!! This is a wonderful company for beautiful gowns! I got so many compliments on my 50 and fabulous birthday Gown and I felt like a Queen!!!

16 September 2023
Unprompted review
Rated 5 out of 5 stars

Say Yes to the dress

I ordered a couple of dresses to decide which one I was going to wear for my birthday this year!!! And let me say: both dresses look just like the picture and fit very well. For the price they are very quality made. Definitely would be ordering again.

29 January 2024
Unprompted review
Rated 5 out of 5 stars

Dress seen on Facebook originally but identified easily on relevant website y the…

It was fairly easy to identify the dress on your website even though my partner had originally seen it on Facebook under the name "missorddream". The prices of the dresses was originally in the currency USD and having selected the location of the UK it was fairly easy to get the prices shown in GBP. Being able to magnify the fabric dress including the interior lining was good because she was worried about how itchy the dress may feel against her skin.

22 January 2024
Unprompted review

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