I initially thought that I had contacted Santander _ where my payment was borrowed from. So then Mis_s_sold Expert took over and convinced me to continue. Very quickly and well informed I was please... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I contacted this company to review two car finance agreements I had taken out in the past, to see if there was any potential money to reclaim. From the start, they were professional, clear, and ex... See more
Company replied
Whilst I agree that the service was straight forward and easy to follow. I would like to say that on Monday 20 April 2026, within the cooling-off period, I sent you an Email cancelling my contract and... See more
Company replied
I was sceptical at contacting someone as you hear of scams all the time but Mis-sold Expect have put my mind at ease. They have kept in contact with me through all the process they have done so far i... See more
Company replied
Company details
Written by the company
At Mis-sold Expert, we believe everyone deserves fair treatment. We’re a Claims Management Company dedicated to helping people understand and pursue claims when they’ve been misled or treated unfairly by businesses. Our approach is simple: no jargon, no confusion — just clear guidance every step of the way. We know the world of claims can feel overwhelming, so we focus on making the process easy to follow, giving you the knowledge and confidence to make informed decisions. Trust is at the heart of everything we do. We take the time to explain your options, answer your questions, and support you throughout your claim.
Contact info
19 Spring Gardens , M2 1FB, Manchester, United Kingdom
- info@mis-soldexpert.co.uk
- missoldexpert.co.uk
4.3
Excellent
361 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to claim
Very easy process to start a few duplicated emails claim still in progress waiting to see if it pans out
14 March 2026
Unprompted review
Reply from Mis-sold Expert
Hi Donna, thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, but apologise for the duplicate emails. We're looking into this to ensure our systems are updated and this doesn't continue. We would appreciate it if you wouldn't mind sending us an email with the communication you received so we can locate any issues.
We’ll continue to keep you updated as things progress, but if you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert.
Really easy process to get started
Really easy process to get started. My claim is in progress. But I did get the same on boarding call 3 times. Which is annoying. Hopefully they can track my claim better than tracking who has already called me
28 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Matt, thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, but apologise for the repeated onboarding calls. We're looking into this to ensure our systems are updated and this doesn't continue.
We’ll continue to keep you updated as things progress, but if you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert.
Really easy to get this process…
Really easy to get this process started. Just have to wait now to see if it all comes to fruition
29 May 2026
Unprompted review
Reply from Mis-sold Expert
Thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Robert, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
CAR CLAIM ASSISTANCE
I initially thought that I had contacted Santander _ where my payment was borrowed from. So then Mis_s_sold Expert took over and convinced me to continue. Very quickly and well informed I was pleased to use their expertise and knowhow regarding my claim. The process was commenced because of the ease conveyed by the company known as Mis_sold Expert. Let us hope this begining has a desirable and correct end for the claimer, John Oxley.
20 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Mr Oxley, thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Keeping up with all this modern technology
What this company does NOT realise is that I am 80 years old, I have stage 4 cancer, and I am not as sharp as I used to be. I have needed my son's help every time you ask AGAIN for information that you already have. This has been a long slog and will I ever receive any of this compensation?? Will it come before I die??
Yours, Dr Vaughan B Petersen, Cardiff, CF23 6ER.
28 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Vaughan, thank you for taking the time to share your experience with us. We're sorry to hear things haven't been as straightforward as we would like and we're keen to make this right. I believe a member of the team has given you a call and left a voicemail to assist you with your claim.
We're happy to help. If you ever need anything, please give us a call on 0161 567 8822, and a member of the team will be on hand to assist.
Fast responses to finding my claims
Fast responses to finding my claims, great at keeping me informed of the progress.
21 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Karen, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Very quick response to my enquiry
Very quick response to my enquiry.
Updated quickly.
So far very happy with updates.
21 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Robin, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I’m stress free
I’m so happy to have the stress of sorting this out for me. Only thing is how much is it going to cost me
23 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Sandra, thank you for leaving a review. We really appreciate you sharing your experience so far. If you would like to discuss or confirm any fees for our service, please reach out to a member of the team by phone on 0161 567 8822 or email us at info@mis-soldexpert.co.uk, and we'd be happy to assist.
So easy to use
So easy to use , my only negative would be a better source of customer service on its original claims site , however , up to now they have been very efficient and kept me up to date with our progress
23 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Tracey, thank you for leaving a review. We really appreciate you sharing your experience so far. We're sorry to hear the initial website wasn't as informative as we'd hope.
If there was anything specific that didn’t meet your expectations, we’d really like to understand so we can improve. You’re always welcome to reach us at info@mis-soldexpert.co.uk.
Very attentive.
Had difficulty uploading details from driving licence, so hope review can go ahead. Company seems to be very attentive and hopefully will hear how matters are progressing.
19 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi William, thank you for leaving a review. We really appreciate you sharing your experience so far. We're sorry to hear that the verification process wasn't as smooth as we'd expect.
If you would like to confirm the status of your verification, please get in touch with a member of the team on 0161 567 8822 or email us at info@mis-soldexpert.co.uk. We're happy to help.
You just give a few details and…
You just give a few details and everything is done for you and they keep you updated with your claim couldn't be any easier
23 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Alan, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
So far very prompt just waiting for…
So far very prompt just waiting for outcome
23 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Mark, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Very easy and fast response to my…
Very easy and fast response to my request.
Keeping me informed all the way.
15 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi John, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Really easy to start my claim and kept…
Really easy to start my claim and kept up to date of progress. I would recommend
22 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Carole, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Very quick responses
Very quick responses. So far process has been great.
20 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Sean, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I am a first timer and I await the…
I am a first timer and I await the results, but so far communication has been good and fast.
19 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi David, thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
These people have helped me track down…
These people have helped me track down policies I had forgotten about. Really helpful and informative 👍🏻
19 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Roger, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Graham, thank you for taking the time to leave a review. We’re sorry to hear that things haven’t felt as positive as they should — and we’d really like to put that right. If you reach out to us at info@mis-soldexpert.co.uk, we can look into your claim directly and make sure everything is progressing as it should.
We appreciate you taking the time to let us know.
Website is Easy to negotiate and at…
Website is Easy to negotiate and at every step you get communication what has happened and what will be next
20 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Forbes, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
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