Miss Jules Melts & Crafts Reviews 

141
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fantastic products, they all smell amazing! Customer service is excellent too. I have purchased several items from this lovely lady. Wax melts, electric burner, room fragrance sprays, reed diffusers a... See more

Company replied

Rated 5 out of 5 stars

Amazing choice of products and in unusual, gorgeous scents! I've been buying wax melts in aftershave scents for my boyfriend and he's so happy in his sexy smelling man cave now! 👍🏻😁 Now it's time f... See more

Company replied

Rated 5 out of 5 stars

What a beautiful shop. The couple are very educated on everything they make. The different varieties is astounding, the fragrances are beautiful. I have a dog who's allergic to plug in air freshers,... See more

Rated 5 out of 5 stars

Very friendly girl this one. Always a new scent regularly so such a large selection of highly scented goodies to choose from to leave your home, cars and hoovers smelling lush. And a very large select... See more

Company replied

Company details

  1. Candle Store
  2. Cosmetic Products Manufacturer
  3. Craft Store
  4. Gift Shop
  5. Market Operator

Written by the company

Wax Melt & Home fragrance specialist. All products are hand Blended to the highest standard. We also provide a number of personal care products including soap sponges & Soap Bars Our Product Ranges are: Wax Melts, Reed Diffusers, Car Diffusers, Carpet Freshener, Hoover Discs, Room & Pillow Sprays. All our products are plant based and eco friendly. We pride ourselves on using recycleable packaging. We encourage our customers to refill rather than replace their plastic bottles & shakers. Miss Jules Melts is a small family run business. It was founded by myself Julie Marie Wharton in January 2021. It started as a lockdown hobby but with the support of my husband who now works along side me full time my hobby has envolved into a successful business. All my products are scientifically approved. I have cosmetic assessments that have been approved by a chemist and all my labels are compliant with government guideline. I love what I do. I love how far I have come. Customer satisfaction is what it is all about. To know that MY hand creations are making your home a cosier more pleasant place to relax just fills me with pride!


Contact info

4.9

Excellent

TrustScore 5 out of 5

141 reviews

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4.9

All reviews

(141)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Great products

Great products, competitive prices and prompt delivery! What more could I ask for!! Thank you Miss Melts I will certainly recommend you to my friends and family! Kind regards M.J.P.

30 March 2023
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Reply from Miss Jules Melts & Crafts

Thank you for your lovely feedback and for your support x

Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service, made the whole process of placing an order so easy and nothing seemed too much trouble.
Delivery was no trouble at even after I had made a mistake!

Will definitely order again, the products are great.

22 March 2023
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Reply from Miss Jules Melts & Crafts

That is lovely to read. Thank you so much for taking the time to share your experience and thank you from the bottom of our hearts for your support x

Rated 5 out of 5 stars

Amazing choice of products and in…

Amazing choice of products and in unusual, gorgeous scents! I've been buying wax melts in aftershave scents for my boyfriend and he's so happy in his sexy smelling man cave now! 👍🏻😁 Now it's time for a treat for me and I'm putting the crackling candles on my birthday list. First time I've seen those outside a particular, overly expensive brand. The big thing is, buying online, you're ordering recognisable scents. They arrive quickly and beautifully presented. I'm sold :)

9 February 2023
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Reply from Miss Jules Melts & Crafts

What a lovely detailed review. Thank you so much for your feedback and continued support x

Rated 5 out of 5 stars

Absolutely lovely lady and the oils…

Absolutely lovely lady and the oils that I got smell absolutely amazing 😍 deffo going back for more

10 February 2023
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Reply from Miss Jules Melts & Crafts

Aww thank you so much Kylie! Your feedback is so valuable xxx

Rated 5 out of 5 stars

The spray has a lovely scent

The spray has a lovely scent. I will definitely buy again.

2 February 2023
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Reply from Miss Jules Melts & Crafts

What a lovely review. Thank you so much for your support! x

Rated 5 out of 5 stars

Highly recommended service was perfect

I came across these as a gift so I decided to order myself more as they smell amazing, the service and communication was too marks.
I will definitely buy more from you 🥰
Many thanks

14 January 2023
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Reply from Miss Jules Melts & Crafts

What a lovely review. Thank you so much for sharing your thoughts with everyone! x

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, the bath bomb smells amazing and looks fab, Now for my little girl to use it and reveal the money inside :) so excited thank you so much

26 January 2023
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Reply from Miss Jules Melts & Crafts

Thank you so much for taking the time to share your thoughts on our service and our products. It means the world to us x

Rated 5 out of 5 stars

Faultless products and service..would give 6 stars!

The quality and range of products is exceptional. Was even able to order products in scents not listed, and communication was superb. Can't recommend this small business enough..professional, super friendly and it's clear the products are made with love. You've definitely made a new loyal customer and a pleasure to do business with! Thank you! 😊

21 December 2022
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Reply from Miss Jules Melts & Crafts

What a truly lovely review! Honestly heart warming! Thank you so much it was an absolute pleasure to customise your order x

Rated 5 out of 5 stars

Beautiful fragrance

Beautiful fragrance, initially had a product of Jules off a Christmas market. My new go to shower products.

12 December 2022
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Reply from Miss Jules Melts & Crafts

Aww that is fabulous to hear. I am so pleased you like our products! Bath bombs are coming soon too! x

Rated 5 out of 5 stars

Excellent quality products

Excellent quality products, good value for money excellent service

19 December 2022
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Reply from Miss Jules Melts & Crafts

Thank you so much for your honest and valued opinion x

Rated 5 out of 5 stars

Great company

Products arrived quickly great value for money smell beautiful

21 December 2022
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Reply from Miss Jules Melts & Crafts

Amazing to hear good feedback. Thank you so much x

Rated 5 out of 5 stars

Amazing products

Amazing products and amazing customer service. Will be placing lots more orders in the near future

9 December 2022
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Reply from Miss Jules Melts & Crafts

Thank you so much, you are a pleasure to deal with. Look forward to serving you again in the future x

Rated 5 out of 5 stars

Customer service and after care is…

Customer service and after care is above and beyond. Thank you

8 December 2022
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Reply from Miss Jules Melts & Crafts

Customer happiness is and always will be my 100% focus. Without happy customers, Miss Jules Melts would not exist! Thank you so much for recognising our efforts and sharing with others x

Rated 5 out of 5 stars

Lovely local company

Lovely local company, a pleasure to buy from nothing is too much trouble. Personal and friendly with an in-depth knowledge of each and every product as they are all made in house.
Tailor packages to taste and budget. Can’t recommend enough.

23 November 2022
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Reply from Miss Jules Melts & Crafts

What a lovely review. Thank you so much Catherine, always a pleasure to complete your orders! Thank you <3 xxx

Rated 5 out of 5 stars

Love the whipped soap and the bath…

Love the whipped soap and the bath sponges smell wonderful .Julie gives a great customer service .highly recommended.

2 December 2022
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Reply from Miss Jules Melts & Crafts

Thank you Sharon. I am glad you are happy with your purchases. Always here to help x

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