Mish Mash Reviews 

345
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of the products, particularly jeans and chinos, noting their durability and excellent fit. Many reviewers also highlight the appealing style and design of the clothing, making them a preferred choice for various occasions. The delivery service is frequently commended for being quick, efficient, and reliable, with many purchases arriving on time and well-packaged. However, some customers also noted occasional issues with sizing, finding certain items to be larger or longer than expected despite ordering their usual size. Despite these minor concerns, the company's customer service is generally praised for making returns and exchanges easy and hassle-free.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items like jeans and chinos... See more

Quality

People report positive experiences with quality, consistently praising the high quality of jeans, chinos, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the quick and... See more

Service

Customers had positive experiences with service, often highlighting its excellence and efficiency. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The shorts as always are great …….been wearing them for a few years and Mish Mash are the suppliers of choice for me. However, what made this a five star review was Lynsi in your client service depart... See more

Company replied

Rated 5 out of 5 stars

Tried these trousers on in Twist & Shout shop in Ipswich but unfortunately they didn’t have my size in stock so went online to purchase my correct size in the colour I required. Lovely fitting pair of... See more

Company replied

Rated 5 out of 5 stars

Just lovely jeans, well made, comfortable, long lasting, have 5 pairs and the first pair are still going strong. Fast delivery and good communication all the way. Thank you

Company replied

Rated 5 out of 5 stars

The customer service was exceptional. The first pair felt too big on hubby. There was no issue getting an exchange. They are beautiful jeans

Company replied


Company details

  1. Fashion Designer
  2. Clothing Supplier

Written by the company

Mish Mash Jeans, founded in 1990, create distinct hand finished collections that draw inspiration from current British fashion and a strong denim heritage.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

345 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(345)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I already love MishMash clothes but…

I already love MishMash clothes but this was the first time I’d ordered online. Quick and easy online process and everything arrived in good time and well packaged. Couldn’t be happier. Highly recommend.

28 March 2026
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Reply from Mish Mash

Thank you for your review - we are glad you found our direct shopping experience positive. hope to see you shopping with us again soon :-)

Rated 1 out of 5 stars

green t shirt

Item confirmed as dispatched 7th April, and to this point 9th April the item has still not even left the warehouse or been handed to Royal Mail, still only in a pre advice state. very poor service as wanted the item for the weekend.

2 April 2026
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Reply from Mish Mash

Hi Nick,
we do ask you allow 3-5 working days for delivery unless choosing the express option.
There does also seem to of been a small delay with royal mail as we did send the parcel 48hour express due to the bank holidays that took place after your order.
I can however see your tracking states out for delivery today, the order is only marked dispatched upon leaving our warehouse so rest assured this did leave us on 7/4/26, If you would like to email directly - clientservice@mishmashjeans.com I would be more than happy to help if any issues do arise before delivery or supply you with the tracking number, however, this does say you should receive today.
Kind regards
Lynsi

Rated 5 out of 5 stars

Loving the mishmash!

Bought a pair in Norfolk - loved them so invested in another pair. Great service and product.

29 March 2026
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Reply from Mish Mash

thank you for your great review - we are glad you love our brand :)

Rated 3 out of 5 stars

Disappointed this time Usually good .

I’ve had a few pairs of the chinos but this time 1 belt loop is actually missing £67 wasted as I’ve worn them for work for a day before I noticed
So I can’t send them back 😔

17 March 2026
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Reply from Mish Mash

Hi Darren, I will contact you directly in regards to this as we have had no contact from yourself.
On the rare occasion a product is defective we are more than happy to accept returns. Please do reply to our contact and we will have the issue resolved for you asap.

Rated 5 out of 5 stars

The customer service was exceptional

The customer service was exceptional. The first pair felt too big on hubby. There was no issue getting an exchange. They are beautiful jeans

9 February 2026
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Reply from Mish Mash

Thank you so much for taking the time to write your lovely review Adele, We are glad you love the jeans :-)

Rated 5 out of 5 stars

Just lovely jeans.

Just lovely jeans, well made, comfortable, long lasting, have 5 pairs and the first pair are still going strong. Fast delivery and good communication all the way. Thank you

17 January 2026
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Reply from Mish Mash

Thank you for taking the time to leave us a great review, we really appreciate it & glad that you love MishMash.

Rated 5 out of 5 stars

Nice material , good fit.

Tried these trousers on in Twist & Shout shop in Ipswich but unfortunately they didn’t have my size in stock so went online to purchase my correct size in the colour I required. Lovely fitting pair of trousers , well made & comfortable. Will purchase another pair.

14 January 2026
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Reply from Mish Mash

Thank you for leaving us a great review David, we are happy you love your MishMash trousers.

Rated 3 out of 5 stars

The jeans although being same size as…

The jeans although being same size as other mosh mash jeans my husband has were much too big and too long
I want to send them back but have to wait for them to send me an email to say I can

13 January 2026
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Reply from Mish Mash

I am sorry to see you left a 3 star review - a return was approved and we are doing everything we can alongside QC to make sure there are no issues and to get a fitting pair out to you. Regards. MishMash

Rated 4 out of 5 stars

Great delivery

Great delivery

4 January 2026
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Reply from Mish Mash

thank you for taking the time to leave us a review. is there a reason you marked down a star? please feel free to contact us if there is any issue. Regards. MishMash

Rated 5 out of 5 stars

quality

quality all round

3 January 2026
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Reply from Mish Mash

Thank you for taking your time to leave an honest review, We appreciate your time.

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