Misfitmedium Reviews 

151
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers had a great experience with this company. People frequently praise the incredible staff members who are exceptionally kind, warm, welcoming, and accurate during their personal sessions. Customers consistently appreciate the comforting environment and the deeply meaningful connections brought by the service. Some reviewers were not happy with the communication and support issues experienced after booking. Some people experienced rude behavior and received unhelpful responses when trying to resolve various problems. A few individuals also noted frustrating delays, scheduling changes, and difficulties regarding their session recordings. Reviewers expressed disappointment when expectations were not met during these specific interactions.

What people talk about most

Service

Customers felt immense satisfaction and comfort, noting that reviewers were kind, accurate, and brought... See more

Customer service

Clients share ambiguous opinions on customer service, with many expressing deep gratitude and comfort from... See more

Social media

Reviewers highlight positive aspects of social media, frequently sharing satisfaction with watching live... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had a reading with Jacey, first session didnt go well so we had to rescedule. Second session went well, I got to connect with my dad. She didn’t know all the dates, but a lot of correct information c... See more

Rated 5 out of 5 stars

My reading with Dan was my first experience talking to a medium. He was amazing I’m so grateful that he brought my Grandad through. Since he passed 2 years ago I’ve been really struggling with 3 spe... See more

Company replied

Rated 5 out of 5 stars

I had a reading with Jen and she was amazing. Really accurate with height, years, timings and names even though I am not from Britain and the names are not English origin. Told me also things that she... See more

Company replied

Rated 5 out of 5 stars

I had a reading with Dan i needed some guidance asap after having a reading with someone else prior that left me on the edge Dan got names and dates correct he read me like a book knew things about... See more

Company replied


Company details

  1. Psychic

Written by the company

The Misfit Medium is an Evidential Psychic Medium Dan and Jen are on a mission: to kick the mystique out of mediumship and to normalise spirit communication by bringing it into the everyday lives of the open-minded people of the 21st Century. We do this by providing evidential spirit readings and messages with clarity and purpose.


Contact info

4.2

Great

TrustScore 4 out of 5

151 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(151)

52 reviews in the last 12 months

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Rated 1 out of 5 stars

Since you love threatening people with…


Since you love threatening people with legalities, I thought it important to clear up how British law works….firstly, you CANNOT threaten legal action against someone for having an opinion. In England we have something called “freedom of speech” which means people are entitled to their opinion. When you put yourself on a platform such as TikTok, you are going to experience the good with the bad. Some people are going to love what you do, whilst others will disagree with it. However, when you set up an event and sell tickets to consumers and then don’t deliver on that service and do not issue refunds back to customers, this is unlawful and legal action can be taken against you. You are of course for any reason within your right to cancel an event. However, this needs to be actioned accordingly and therefore, as soon as you cancel the event you should stop allowing people to purchase tickets online and a refund should be issued within 5-7 working days.
A friend of mine had told me about how amazing the Misfit Mediums were. She knew I had an interest in mediumship so suggested we purchase tickets to your live event at the Hilton in Bournemouth. Upon doing this, you shortly cancelled the event (as I previously mentioned, you are well within your right to do this and I completely understand that events get cancelled). However, to then be vague about it on your lives on TikTok and to ignore genuine queries about whether or not the event was cancelled, you just blocked people and called them trolls. How asking if an event is on is considered trolling baffles me. When someone then comments and you don’t like the comment they have made (this being someone’s OPINION), you Jen personally call them out and tell everyone on your live that you’ve invited them to “confront” you in the box. What you do not tell your followers is that you have in fact muted that persons comments and declined them to go into the box once they have accepted. You then follow this with calling them trolls and keyboard warriors. This is very misleading to your followers. The people that come on your lives to view your content are all people that have lost a loved one and are desperately trying to reach them. Do you not think threatening them with legal action would cause intense distress to an already distressed person. You then also go on to call out people asking for free readings. Again, I totally understand that you are running a business. However, there is a much more diplomatic way to tell people this. Some people don’t have a lot of money and are desperately trying to hear from their loved ones. Yes they can go to a medium offering readings for a lower price but the reason they are reaching out to you is clearly because they rate your work. I just think rather than calling them out and being quite hostile about the situation, you could be more empathetic to your followers.
Now back to the matter at hand regarding the refund for the tickets to the event that was cancelled….i have allowed the appropriate time for the refund which has failed to be returned to the card which payment was made from. Therefore, I will be taking legal action against you as this is considered fraud in this country. To offer a service and not deliver on it and then keep the customers money. Not acceptable. You can save your time on commenting back to this with your threats of legalities JEN. As this is trustpilot, where people are permitted to leave reviews based on a service you provided or in this case did not provide. My review is expressing my privilege of “freedom of speech” and advising my dissatisfaction of not receiving my refund in a timely manner.

Jen and Dan…I do hope you have the day you deserve 😉

10 July 2025
Unprompted review
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Reply from Misfitmedium

Thank you for your feedback. We are happy to clarify:
You did not contact us directly to request a refund, which is our clear process. Instead, you opted to make inflammatory public statements, some of which are factually incorrect.
We absolutely agree that people are entitled to opinions — that is not in dispute. However, when an opinion strays into false or defamatory statements about our business and character, that crosses into a different matter entirely. UK law protects freedom of speech, but it also protects individuals and businesses from defamation and harassment.

To clarify:
The Bournemouth event was cancelled due to circumstances beyond our control and refunds and replacement tickets were issued to all customers who responded to us directly as per the stated process.

We do not block genuine customer queries. We block people who engage in trolling, targeted harassment, or spreading misinformation.

At no point have we ever threatened legal action against anyone making a fair or truthful complaint. We reserve that right only when individuals persistently spread falsehoods designed to damage our reputation.

We reject the depiction of our business as hostile or exploitative. We work with care, integrity, and professionalism. We are also clear in communicating that readings, live events, and prices are entirely optional — no one is ever pressured to participate.

If you or your friend has not yet received your refund in the next 2-7 business days, please contact us directly via the correct channel and it will be resolved promptly.

We respectfully ask that future reviews stick to truthful experiences and not conjecture or public attempts to rally hostility. Thank you.

Rated 5 out of 5 stars

Advide tictok watcher to now a student.

I was an advide tictok watcher. Then l was picked for a free card by Dan. Then when Jen The Prodigy started reading on tictok l was lucky enough to get picked by Jen. I then booked for a full read with Jen. 12 months later l booked Dan for a full read. They where both on point and gave evidence that it was indeed my partner.
I continued watching there lives. Till l finally became a student. Both Dan and Jen teach and help their students to understand and learn the methods Dan has developed. The class of Misfits l am with are a community of like minded people who are interested in meduimship and helping others.
I would and have recommended Dan, Jen and the other practising Misfits to my friends and people who have asked me who l would recommend.
They are the real deal and so understanding with the people they read for.
Three and half to four years l been following Dan and his Misfits. And l am still following them.

10 July 2025
Unprompted review
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Reply from Misfitmedium

Annette, it was a joy to be able to bring your partner through. What a character! It's honestly the biggest compliment to see a client become a student (and you're doing so well). You are such a valued member of the Misfit Community and we are very lucky to have you with us on this journey while we normailes mediumship.

Rated 5 out of 5 stars

Reading this week

I had a reading on Monday this week. And wow the reading was amazing.
Daniel made me feel very welcome. And brought through my uncle who passed away in March. Everything that Daniel mentioned was amazing and there is no way he would have known or been able to find about before the reading. Daniel has brought me so much comfort. Thanks so much

30 June 2025
Unprompted review
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Reply from Misfitmedium

Hi Amie, thank you so much for your lovely review. It was my pleasure to bring your uncle through for you. We strive to get you the most evidential information from your loved ones so you are left in no doubt that they are around you. I'm so pleased your reading gave you so much comfort. It means so much to us to hear that. Thank you again.

Rated 5 out of 5 stars

The most amazing experience

I had the most amazing reading with Jen a few months back, I needed relief from guilt and grief and Jen really helped me with that!!
Jen was able to tell me things about my pregnancy that no one else knew other than me! She was able to name, names of family members! And nicknames!! She even got dates right!!
I am 100% going to book again!! Could not recommend Jen enough!!
I also had an amazing time at one of their live events and got to see all of them do readings on others, again simply mind blowing!!
Thank you misfit mediums!!

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Nothing short of amazing

Today I had a reading with Dan. Wow wow wow! Names, dates, and ages all spot on. I was able to connect with my husband again. He gave me factual information that he wouldn’t have even be able to guess, and some beautiful messages. Although I still left heartbroken, it gave me great comfort knowing he was ok and still with us. Would 100% recommend a reading

27 June 2025
Unprompted review
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Reply from Misfitmedium

Hey Danielle, thank you so much for your lovely review. It was my pleasure to reconnect you with your lovely husband. It was a joy to meet him and you. I'm so glad I was able to prove to you that he's around you.

Rated 5 out of 5 stars

Today I have had a reading by the…

Today I have had a reading by the lovely Jen
She was so kind and friendly and made the whole experience comforting and respectful
She brought through my dad and daughter and it was so special and amazing
She gave me lots of validation and was 100% spot on
I can not recommend her enough
Beautiful enery and sole and what a beautiful gift she has
Thank you lovely Jen 💜

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Had a reading today with my mum

Had a reading today with my mum, with dan and Jen.They are truly amazing and such lovely, warm people.From the start to the end of the meeting they made us feel comfortable and welcoming, the reading itself was incredibly on point. They was able to pick up on personal and specific things which only us as a family would have known, they also took there time to explain everything and to make sure we fully understood the messages which was coming though. We are 100% going to book again further down the line.And we would fully recommend them to others Thank you guys for a lovely experience.

17 June 2025
Unprompted review
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Reply from Misfitmedium

Hey Michelle, if I remember rightly, you had a reading from us in the live show when we brought your dad through. And off the back of that, you both booked a reading for us to bring through your brother. Again, I'm so sorry for the loss your family has suffered. We were so glad to bring them through for you and to prove to you they are both still very much around you. We'll be very happy to read for you and your mum again any time. Thank you for the opportunity you gacve us to meet with your loved ones in spirit.

Rated 5 out of 5 stars

Reading with jenn the prodigy

Had a reading today with Jenn the prodigy. She is absolutely amazing and brought up loads of info. Would definitely recommend her for a reading and will most definitely book her again

16 June 2025
Unprompted review
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Reply from Misfitmedium

Thank you, Shaz. We're so glad you had a positive experience.

Rated 5 out of 5 stars

Had a reading with Dan

Had a reading with Dan, I used a fake name as was suggested and didn’t tell Dan, my nan came through amongst others 😂, at first I was a bit puzzled when Dan said she came stomping in in what he described as kitten heels I had never known my nan to wear anything but sensible shoes, when I mentioned to my mum about did nan ever used to wear heels mum did actually confirm that she used to wear kitten heels 😂 obviously when she was a lot younger, Dan gave me some initials and at first I couldn’t place anyone with initial but after it popped into my head the name starting with that initial, all in all a very good reading would highly recommend, I’m looking fort booking again although I did think my nan would have said Happy Birthday to me as it was my birthday on the day of the reading 😂

11 June 2025
Unprompted review
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Reply from Misfitmedium

Hey there. Yes, you did use a fake name. We always say people are welcome to use a fake name. And I seem to remember your loved one gave me your actual name. In truth, your nan did mention your birthday, but there was so much information coming through, I must have forgotten to relay it. That's on me. Happy belated birthday from your nan (and me). And thank you for the kind review.

Rated 5 out of 5 stars

Great reading!

Had a reading with Dan and had a great time. I’d definitely book again. The reading made a lot of sense, and honestly Dan and his team normalized spirituality for me. Changed my perspective on things. Thank you!!

11 June 2025
Unprompted review
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Reply from Misfitmedium

Hey Deniz. Thank you so much for your review. I'm so glad you had a positive experience and it was a pleasure to prove your loved one is around you. And to show you how 'normal' and accessible this mediumship is.

Rated 5 out of 5 stars

The real deal

I attended a live event via zoom hosted by the Misfit crew. It was amazing to witness all of their in depth and accurate readings. I was then blessed enough to be read by both Dan and Jen. Let me tell you, wow! These are proper psychics and wonderful people. Theirs gifts and skills are immediately apparent in the reading. This was the best reading I have ever received by a landslide. So much so, that I immediately took advantage of the very generous live show offer and booked a reading for my girlfriend and my mother as gifts. I can't wait till they experience it.

4 May 2025
Unprompted review
Rated 5 out of 5 stars

10/10

I have had 2 readings now. Extremely accurate. It brought back so many amazing memories that id forgotten about. I have no words at how amazing it was. All I can say is thank you thank you thank you.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Had a reading with Dan

Had a reading with Dan, he was so lovely and spot on!
Gave me such great reading , very accurate.
Highly recommended
I'll be visiting him again soon.

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Wowwww I had a reading with Dan

Wowwww I had a reading with Dan, I am absolutely gob smacked! I'm not the easiest person to read as I give absolutely nothing away, I have a complete poker face, Dan smashed it, the details was unbelievable, my dad passed just 3 weeks ago. Danielle got his name, my daughters name, his 2nd wife's name, even the town where dad lived, to name just a few.
100% recommended, no hesitations whatsoever, the comfort and confirmation is just what I needed. An absolutely lovely empathetic man Dan is.Thank you from the bottom of my heart. Andrea x

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Wonderful

I had the most wonderful reading with Dan, I can honestly say that it blew my mind and expectations! I've had many readings with others over the last 20 years and regularly attend my local spiritual church but this was totally unique and so very comforting. Dan was able to bring my wonderful Dad through with such accuracy. What I loved the most was the fact that Dan described my Dad's personally, his warmth, his love, his humour, he could totally understand and feel why our love was and continues to be so strong and why Dad is so very special. It has only been 6 months since Dad passed and I have really been struggling with my loss, following my reading, I feel a massive weight has lifted, I know Dad is ok, this was proved and I 100% believe this. I've had no tears since my reading, only smiles. I can't recommend Dan and his team enough, I follow them on TikTok and their warmth comes bursting through. Don't delay, book a reading, you certainly won't regret it. Thanks Dan, if you only knew the difference you have made to me, its life changing! Can't wait to receive my recording so that I can share with my brother and sister, my bookings incoming I'm sure!

7 May 2025
Unprompted review
Rated 5 out of 5 stars

The BEST!

After having such an awful experience with a so called medium on TicTok (see other review) I was lead to Jen and Dan Misfit Medium. I have watched their lives for quite a while and decided to put my trust in them to give me a reading. I booked with Jacey earlier this year and having been to a few mediums before with no luck on any of my family members coming through (and starting to become skeptical) Jacey managed to connect to my uncle straight away with things that I didn’t even know about him which was later confirmed by my mum. Absolutely unbelievable and such a good job.
I returned for the 2nd time, this time with the lovely Jen and wanted to speak to my auntie… she got her! Confirmed by many thing but most impressive a story no one could have possibly known. I still can’t quite believe how they do it but they do it good! Not only would I trust them to read for anyone I know. But their kind, respectful and loving approach really does put you at ease (as for me it’s a touch scary to be talking to loved ones that have passed). I could talk to them all day about nothing and everything. Wonderful people who really do care. I came away from both readings feeling so content and absolutely satisfied they connected to my loved ones.
10000% and more would recommend.
Thank you so much Misfit Meduim family for solidifying and gaining back my spiritual beliefs that were on their way out due to others.
I shall be back soon! X

6 May 2025
Unprompted review
Rated 1 out of 5 stars

Watch a live and get blocked but not…

Watch a live and get blocked but not done anything wrong all is said was evening, clicking the like button and shared the live so I feel your mods need a word and as for writing on here was the only way I could communicate with you as they had blocked me completely on TikTok but hey oh and for you then to say for me to have a day I deserve and sorry but your prices are ridiculous

7 May 2025
Unprompted review
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Reply from Misfitmedium

Our moderators are very professional and work hard to keep our Tiktok live broadcasts and our community safe. They our only block or mute people who are rude or displaying signs of antisocial, hateful and abusive behaviour. You fell into one of these categories. In addition, your account was clearly fake/troll account as you had zero followers and you were following zero people, and displaying disrupting behavior. Well, we have zero tolerance for your kind of behaviour. And the fact that you took the time to leave a Trustpilot review when you didn't receive a service of any kind from us, says more about your determination and intention to disrupt than it does about us. Have the day that you deserve.

Rated 5 out of 5 stars

Absolutely amazing highly recommend. ⭐️⭐️⭐️⭐️⭐️

I had a private reading with Jen that was absolutely brilliant. I asked to be connected with my grandpa who passed away 52 years ago . Jen brought him through she then described him. She gave his hair colour his eye colour his height his age when he passed and the way he passed. It was all spot on . She then proceeded to give me so much amazing in-depth information some of it absolutely no one but me and my grandpa would know it was all accurate . it was a really wonderful experience left me uplifted happy in the knowledge that without question he is with me and he sees me. She even brought through some of my pets my grandma my cousin and my aunt. I highly recommend all of the Misfit Mediums. Will definitely book again

28 January 2025
Unprompted review
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Reply from Misfitmedium

Wow. Ty so very much for this review!

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