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MirrorLot Reviews 5,708

•
TrustScore 4.5 out of 5

4.7

Interior Designer
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their beauty, craftsmanship, and how well they fit custom specifications. Many consumers appreciate the efficient order processing and the secure, well-packaged delivery, often arriving sooner than expected and without damage. The service is frequently highlighted as excellent, with people feeling comfortable ordering again due to the positive overall experience. However, some customers also noted issues with delivery services, including difficulties with scheduling or receiving damaged items. A few reviewers mentioned minor imperfections in the product finish or concerns about the provided hanging hardware. There were also isolated instances where customers experienced delays in receiving their orders or in getting replacements for damaged goods.

What people talk about most

Product

Customers generally express high satisfaction with the product, frequently praising the beautiful... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high-quality... See more

Order

Reviewers highlight positive aspects of the ordering process, often describing it as easy, simple, and... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and well-organized... See more

Service

Consumers find service to be positive. Many reviewers praise the exceptional and helpful service, noting... See more

Based on these reviews

Rated 5 out of 5 stars

First time customer, very pleased with our mirror. The order was processed fast and we received our mirror faster than our expected. The delivery team was very good, unpacked and let us inspected it b... See more

Rated 5 out of 5 stars

Communication through the process was very good; albeit via email vs phone, as it is difficult to get a live person on the phone. We received calls from time to time but had troubling getting a live... See more

Rated 5 out of 5 stars

We are completely in love with our new table! It was made exactly to our specs and fits perfectly in our small kitchen - we couldn’t have possibly bought this kind of quality and perfect fit from Targ... See more

Rated 5 out of 5 stars

I couldn’t be happier with my mirror, thank you! So glad I found your website. Was a little Leary at first ordering sight unseen but your reviews are stellar. The video’s of the production process and... See more

Company details

  1. Interior Designer
  2. Furniture Store

Information provided by various external sources

Buy the exact size you need for a framed mirror to brighten up your home or interior design project. All of MirrorLot mirrors are custom built and framed by a team with over 30 years of experience. These large custom framed mirrors can be used as bathroom mirrors, decorative mirrors, floor mirrors, full length dressing mirrors, entry mirrors, fireplace mirrors, modern & contemporary mirrors, or just as a huge leaning wall mirror.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Replied to 44% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

You folks did a great job from the…

You folks did a great job from the frame samples through delivery. The mirrors were expertly packed and arrived in NC from Tx without a scratch. Truly exceptional service. Don’t change a thing. You have a winner here.

12 March 2026
Rated 5 out of 5 stars

Good customer service after a delivery issue

Apparently our first mirror got lost during the delivery process, stuck in 'label created' status for a week before I contacted MirrorLot to find out when we'd receive it. They determined it was lost and expedited a replacement, shipping it the following day. We love it!

11 February 2026
Rated 5 out of 5 stars

Lumber ordering made simple

I love that you were able to cut to size the lumber I wanted and then clear coat it, saving me valuable time. Plus I have 4 dogs so I can't easily clear coat anything. I really appreciated the easiness of ordering.

10 February 2026
Rated 5 out of 5 stars

Great company, great product

I really liked that you can order samples for the frame before making the big purchase. Once we decided on the frame style, the mirror got made fairly quickly and was shipped in this amazing box that guaranteed the safety of the product.
Customer service was very good, they were helpful and I felt good about our purchase.

25 January 2026
Rated 5 out of 5 stars

The entire experience was exceptional

The customer service was excellent. The person hanging my 4x6 foot mirror had questions and my order was put on hold until everything was answered.
The mirror arrived securely packaged and is beautiful.
I would not hesitate to order from them again.
Everything was perfect,

9 January 2026
Rated 5 out of 5 stars

Top-notch product

I am so impressed with this company. I had a seemingly infinite choice in dimensions for my mirror and many frames to choose from. The mirror arrived very securely packaged and hanging it was easy.

9 January 2026
Rated 5 out of 5 stars

Mahogany Table Top

I ordered a mahogany table top in a very large size and it is absolutely beautiful. Thank you for adding such a beautiful piece to our dining room.

8 January 2026
Rated 5 out of 5 stars

My Fourth Mirror from MirrorLot

I have purchased four mirrors from this company and have never been disappointed. All have arrived in excellent condition and are beautiful. Hardware for mounting is always included and makes it easy to install.

23 December 2025

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