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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often highlighting its quality and the excellent user experience it provides. Many people appreciate the sleek design, compact size, and the long-lasting battery life, which often exceeds expectations. The cleaning performance is frequently praised, with users noting a significant improvement in oral hygiene and a "dentist-level clean" feeling. However, some people were dissatisfied with the delivery service, mentioning slow shipping or issues with items arriving without a charger. A few other people also felt that the value for money was not always consistent, with some toothbrushes breaking after a few months of use or not performing as well as expected in terms of cleaning.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the sleek design, portability, and... See more

Quality

Consumers find quality to be positive, with many praising the sleek design, powerful cleaning, and... See more

User experience

People report positive experiences with the user experience. Many reviewers found the product easy to hold... See more

Delivery service

Customers had ambiguous experiences with delivery service. While some reviewers praised quick delivery and... See more

Value for money

Reviewers highlight ambiguous aspects of value for money. Many customers praise the product, stating it's... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love the concept! The battery lasts quite a long time. It's easy to hold and the on/off/mode button does not require much pressure. It's also smaller and lighter than my old travel brush. The only rea... See more

Rated 4 out of 5 stars

The product arrived in good time, albeit with no charger. Fortunately I had a few spare. it is well made, and a good design, but lacks any User Guide of substance. It does a great job of clea... See more

Rated 4 out of 5 stars

I bought this as I was doing a 30 day hike and one thing I always miss is my electric toothbrush. Weighing in at 50 grams and having 6 weeks battery life I had to try. I couldn’t actually believe t... See more

Rated 5 out of 5 stars

Miroshine Sonic Toothbrush - Better than expected! Honestly, I was a bit skeptical, the new modern design, the countless positive reviews, the pricing … it all seemed like a product too good to be... See more


Company details

  1. Health and Beauty Shop

Written by the company

MiroShine is a modern oral care brand focused on combining high-performance technology with minimalist design to elevate your daily dental routine. Launched in 2020, the company’s flagship product is the MiroShine Care™ electric toothbrush—crafted with aircraft-grade aluminum, it delivers 32,000 sonic vibrations per minute to remove plaque, promote gum health, and polish teeth more effectively than traditional brushes.


Contact info

4.0

Great

TrustScore 4 out of 5

97 reviews

5-star
4-star
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1-star

Replied to 36% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Don’t waste your money

Don’t waste your money, once you order you hear nothing back from them. The product apparently comes from China, which isn’t a problem if you know that up front so you can allow shipping time in case you want it for a present. I’ve tried contacting them 5 times through various ways, online chat, website, via their ads etc, with nothing but silence.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Overpriced and ineffective – looks good, does nothing

Overpriced and ineffective – looks good, does nothing

Yes, the Miroshine electric toothbrush is cute and stylish, and the battery life is excellent — I haven’t had to charge it since I unpacked it. Unfortunately, that’s where the positives end.

As a toothbrush, it’s a flop. There is no noticeable difference between the three cleaning modes that Miroshine claims it has. It feels weak and ineffective, and simply does not clean like an electric toothbrush should — especially at this price point.

I bought these as Christmas gifts for my sons and I’m honestly embarrassed to give them. They are vastly overpriced for what they actually do.

To make things worse, I contacted customer support and was offered a 50% refund while keeping the product “to avoid the hassle of a return.” I agreed to this offer immediately and then… silence. No refund. No follow-up. Nothing.

My impression is that this partial-refund offer is designed to quiet customers and discourage negative reviews, not to resolve issues properly. It didn’t work here.

At the end of the day, this is an expensive product that prioritises looks over performance. Save your money and buy a toothbrush that actually cleans your teeth.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

The best I have used in electric toothbrushes

I've had some of the most expensive electric toothbrush made by Philip and Oral-B. I'm a perfectionist so I tried many other brands also. It wasn't till I found mirishine that I really became happy. I'm going on a month now and I still haven't charged it up. Also the pulsating action of the brush not only is it comfortable but it's really polishing my teeth and making them white. I use to hate brushing my teeth but now I look forward to it also has that squeaky clean I guess because the brush is running at such a high RPM. Also the toothbrush is very quiet and doesn't make much noise. I highly ecommended it!

20 November 2025
Unprompted review
Rated 2 out of 5 stars

LONG CHARGE

Well got delivery of my miroshine toothbrush yesterday charged it with the recommended 5v charger and its been charging for about 20hrs now and it is still not showing fully charged. This dosent seem normal, have sent Miroshine an email but still no response.
So Miroshine have said that they will send me a replacement toothbrush which i am now waiting for, we will have to see what happens when i get the replacement toothbrush, will update this review accordingly.

So this is an update to my above review, not sure if this is the way to update a previous review though.

So Miroshine made good on their promise and sent me a replacement brush soon after i contacted them and since writing my review in November i haven't had to charge my new toothbrush which is amazing. I love how light and compact the brush is and how clean it stays buy far the best electric toothbrush i have owned and well worth the money spent.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Love the Microshine toothbrush

Love the Microshine toothbrush! It’s so much better than a conventional electric toothbrush - gentler on gums. When I had an issue with the charger, Microshine sent a replacement. Prompt replies to emails and sorted the problem.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful! When my new toothbrush wouldn't charge, they quickly responded asking for a photo and video and posted a replacement. Shipping was slow but the new toothbrush and charger arrived as planned. I have sensitive gums, so this toothbrush has been perfect for me, cleaning efficiently and carefully once you get used to it.

5 November 2025
Unprompted review
Miroshine logo

Reply from Miroshine

Thank you for the kind words!

Rated 5 out of 5 stars

the charge lasts for 2 months

Got this toothbrush as a gift for my birthday from my husband and I gotta say - I am loving this thing. Makes my mouth feel dentist level clean, the charge lasts for 2 months and the best part is the design, never seen a toothbrush that could even come close to the MiroShine. Much recommended from my experiece at least!

19 August 2025
Unprompted review
Rated 3 out of 5 stars

Not for me

I’ve been using one for around two months. Like the travel case. I’ve been putting it in its stand to store as it doesn’t sit on my bench. The charge holder has gone very brown. This is understandable.
I would have not worried too much about that but went to my hygienist today who showed me how I now had a lot of plaque which is inflaming my gums and recommended I went back to my OralB except for travel.
It also did not remove stains from my teeth. I used it lightly following directions and bought two - one as a gift - with extra heads.
Happy to be refunded.

12 August 2025
Unprompted review
Miroshine logo

Reply from Miroshine

Dear Jacqui,

Thank you for your review. I’d like to take a moment to clarify how the Sonic MiroShine toothbrush (tested by dental professionals around the globe) should be used to ensure the best results.

Since it uses advanced sonic technology, you should gently move the brush across all your teeth for a total of two minutes. There’s no need to apply excessive pressure — the sonic vibrations do the cleaning work for you.

Regarding the brown part on the holder, please note that the packaging states the charger is for charging only. It’s important to ensure the toothbrush is dry before placing it in the charger. If the brush is placed inside while wet, moisture can reach the electronic components, which may lead to rusting over time.

Kind regards,
Anthony.

Rated 5 out of 5 stars

Excellent support, sleek toothbrush

Antony was great at giving us the support, much appreciated! Also the toothbrush is looking sooo clean, never seen something like that.

10 August 2025
Unprompted review
Miroshine logo

Reply from Miroshine

Dear Liam,

Thank you so much for the kind review :)

Rated 5 out of 5 stars

Much better than my oral B

My oral broke and my friend suggesting me trying out the miroshine brush, got it 2 months ago and I am loving it - soft on my sensitive gums and makes my teeth feel super clean. Love that, much recommended!

28 June 2025
Unprompted review
Miroshine logo

Reply from Miroshine

Dear Liam,

Thank you so much for the kind review :)

Rated 1 out of 5 stars

Disappointed with misleading promotion…

Disappointed with misleading promotion and poor customer service

I purchased two toothbrushes from this website, which clearly advertised a free water flosser and tongue cleaner with the order. The tongue cleaner was automatically added to the cart, but the water flosser wasn’t, and when I tried to add it manually, it showed the full price.

I went ahead with the purchase and contacted customer service, thinking it was just a mistake. Unfortunately, they refused to honour the promotion, even when I provided proof. They later offered to send the flosser only if I paid for shipping, which was unreasonably expensive.

I’ve been trying to resolve this for a while now, and still haven’t received a proper response. I also tried to get a refund, but the return policy wasn’t as advertised, making it even more frustrating.

Be careful and read the fine print. The promotion was misleading, and the customer service experience was disappointing. I won’t be shopping here again.

26 June 2025
Unprompted review
Miroshine logo

Reply from Miroshine

Dear Vera,

I’m really sorry for the confusion. As I mentioned in our earlier emails, to receive the free water flosser when purchasing two toothbrushes, you’ll need to add the water flosser to your cart along with the toothbrushes. This ensures our system knows you’d like to claim the offer.

If the water flosser is added to the cart while two toothbrushes are already there, it will automatically show up as “free.” This means that when you tried adding it before, there was likely only one toothbrush in your cart at the time.

Warm regards,
Anthony.

Rated 1 out of 5 stars

Miroshine

I bought a Miroshine Electric toothbrush in April. At first it was great but then it stopped working - I was unable to charge it and it would turn off 2 seconds after turning on. If you buy a Miroshine toothbrush in Australia you are not protected by our Consumer Protection. After numerous emails, Miroshine was unable to offer a replacement and finally they offered a 40% discount on a new one. Unfortunately, I had lost faith in the product and wouldn't spend another $70 dollars on a second one that may not work for long. Beware, if you want a long lasting product - my last Electric toothbrush lasted 6 years and cost half the price.

28 July 2025
Unprompted review
Miroshine logo

Reply from Miroshine

Hi Lucy,

We’re truly sorry your experience with your MiroShine toothbrush didn’t meet expectations. That’s definitely not the level of quality or service we aim for. While the vast majority of our customers enjoy years of reliable use (our sonic brushes are tested and used by dental professionals worldwide), it’s clear yours developed a fault far sooner than it should have.

Even though we’re not legally bound by Australian Consumer Law due to our location, we still do our best to make things right. In this case, we offered a significant discount to help replace your brush, but we understand you’d lost confidence by then.

We continuously improve our products and after-sales support, and we’re confident today’s MiroShine models are even more durable and dependable. If you ever decide to give us another try, we’d be happy to make sure your next experience is nothing short of excellent.

Wishing you all the best,
Anthony.

Rated 5 out of 5 stars

The sleekest toothbrush ever

I saw an advert for their toothbrushes on facebook, I've been using one for 2 months now and I am loving it. Miroshine has to be the sleekest and most modern looking toothbrush. Got one for my dad aswell haha :)

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Much better than my old Oral-B

ve been using the Miroshine toothbrush for a couple of weeks now and honestly, I’m never going back. It’s quieter, feels more refined in the hand, and the brushing experience is just smoother. My teeth feel cleaner, and I actually look forward to brushing now—it’s like a little self-care moment. Love the design too. Sleek, minimal, and way more stylish than my old Oral-B.

19 April 2025
Unprompted review

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