Miracles Reviews 68

TrustScore 3.5 out of 5

3.6

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3.6

Average

TrustScore 3.5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I am so happy with the results

I am so happy with the results! The pictures of my grandson in the book look exactly like him. He loves the book and the dinosaurs were his favorite. I highly recommended this books and these company. 10/10 for everything they did.

9 May 2026
Unprompted review
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Reply from Miracles

Hi,

thank you so much for your wonderful review!

It warms our hearts to hear that your grandson recognized himself in the book – that is exactly the moment we create every book for. A dinosaur hero, 10/10 – we could not be happier!

Kind regards,
Your Miracles Team

Rated 5 out of 5 stars

I purchased the Explorer dinosaur book…

I purchased the Explorer dinosaur book for my 6 year old grandson! His first reaction was omg, that is me!! He absolutely loves it. ❤️

9 May 2026
Unprompted review
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Reply from Miracles

Hi Naomi,

thank you so much for your wonderful review!
"OMG, that is me!" – that is exactly the moment we work for with every single book. It makes us incredibly happy to hear that your grandson loves it so much!

Kind regards,
Your Miracles Team

Rated 3 out of 5 stars

End product was delightful but..

End product was delightful
Difficulty with order and hard to communicate with Miracles site

8 May 2026
Unprompted review
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Reply from Miracles

Hi Beth,

thank you so much for your kind words about the book – we are thrilled you loved the end result!

We are sorry to hear that the ordering process and communication were not as smooth as they should have been.

Please reach out to us directly at tp@miracles.my – we would love to hear more and make it right!

Kind regards,
Your Miracles Team

Rated 1 out of 5 stars

I ordered a book from this company

I ordered a book from this company. Approximately 30 minutes after I placed my order I realized that the delivery address they were using was incorrect. I immediately contacted them via e- mail several times to correct the mistake and sent the correct address. I received no response. I tried again the next day and they finally responded saying it was too late to change the address since the package was already sent. I know that had they responded when I initially sent my e- mail this could have been rectified. There is no one at the address they are sending to now. I am very disappointed in their customer service!!! Now my great niece will not receive her special birthday gift!
What will the company do about this situation!?!

7 May 2026
Unprompted review
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Reply from Miracles

Hi Christine,

thank you for your review – we are truly sorry for the frustration and the lack of timely response on our end. That should not have happened.

We would love to make this right for your great niece. Please reach out to us directly at tp@miracles.my and we will find a solution together!

Kind regards,
Your Miracles Team

Rated 5 out of 5 stars

The quality of the materials and…

The quality of the materials and graphics are great, and the story is wonderful. My grandson loves dinosaurs so the story is a tremendous hit for him on his 5th birthday.

4 May 2026
Unprompted review
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Reply from Miracles

Hi James,

thank you so much for your wonderful review!

It warms our hearts to hear that your grandson's 5th birthday was such a special moment – a dinosaur adventure just for him sounds absolutely perfect. We hope he felt like the true hero of the story!

Kind regards,
Your Miracles Team

Rated 4 out of 5 stars

The book was easy to order and arrived…

The book was easy to order and arrived on time. It was well done and we are taking it to our Grandson this week. His Mom has seen it and thinks he will love it. I wish it cost less.

4 May 2026
Unprompted review
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Reply from Miracles

Hi Jeff,

thank you so much for your wonderful review!

We are thrilled to hear the book arrived on time and that your grandson's mom already loves it – we are sure he will too! We hope it creates a magical moment when he sees himself as the hero of his own story.

Kind regards,
Your Miracles Team

Rated 5 out of 5 stars

Wonderful, vibrant book!

The quality of this book is wonderful. My 4 year old grandson loves dinosaurs. The vibrant illustrations and cute storyline kept him completely engaged from beginning to end. After reading it multiple times he still gets just as excited each time, and truly felt like part of the adventure

3 May 2026
Unprompted review
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Reply from Miracles

Hi Kristina,

thank you so much for your wonderful review!

It warms our hearts to hear that your grandson loves his dinosaur adventure so much – being completely engaged from beginning to end and getting excited every single time is exactly the reaction we hope for!

Kind regards,
Your Miracles Team

Rated 5 out of 5 stars

Excellent

Excellent! Very good book , we really enjoyed reading it. Thank you!

4 May 2026
Unprompted review
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Reply from Miracles

Hi Rosy,

thank you so much for your wonderful review!

We are thrilled to hear that you enjoyed the book so much – that truly makes us happy!

Kind regards,
Your Miracles Team

Rated 2 out of 5 stars

You will get the book … eventually.

This is in reference to order #13259
I was asked to give a review.
The Book was okay, arrived in good condition.
I was expecting the illustrations to be more vibrant like in the advertising. In reality the colors are muted and dull. However the illustration is cute . It’s a basic template with an avatar insert.
Shipping and communication was a huge issue .
In the advertising it says USA you will get tracking number via email. This didn’t happen , you’re redirect to down load the shop app which doesn’t give a tracking number and gives miss information.
Requested a tracking number was told it was only for expedited shipping . I ,however paid for expedited shipping. They didn’t bother to look at the order number or the screenshots, they just gave a generic answer.
Charging discrepancies fast track should only be 3.99 I was charged 4.99 usd and you still won’t get it in time .
Was refunded 3.99 not the 4.99 I was charged.
I stated repeatedly I needed the book for a birthday by May 1st .
I just received it today on May 4 . It was ordered April 15th.
Communication is poor , and not informative .
Pricing discrepancy is a huge concern. Yes it’s only a 1.00 usd but it adds up.
Shipping is terrible and will go through UPS then a USPS carrier so you will not get it on time .
Would I recommend this product?
No .
I ended up making a book for her that she truly enjoyed and if I could send it back ,I would but they won’t accept it regardless of what the refund protocol says because it’s an “customized “ product .
Unfortunately the book arrived 3 days after the birthday this was the biggest issue.
Overall not worth the 48.97 USD I paid .
I really wanted to like this company, I was truly excited. I have a baby shower coming up in July I was seriously considering purchasing individualized books for the kids that would be attending.
I will not be using this company.
Not a scam but a difficult company, not vibrant illustration as advertised. Communication and shipping is an nightmare

3 May 2026
Unprompted review
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Reply from Miracles

Hello,

thank you for your detailed feedback – we are truly sorry for the experience you had, especially since the book arrived after the birthday. This is not the standard we strive for.

We would love the opportunity to make things right. Please reach out to us directly at tp@miracles.my and we will personally look into every concern you raised.

Kind regards,
Miracles Team

Rated 5 out of 5 stars

This is a wonderful book

This is a wonderful book
My great granddaughter Elora instantly said Thats me!!! She loves her book.
Thank you

4 May 2026
Unprompted review
Miracles logo

Reply from Miracles

Hi,

Thank you so much for this wonderful review – the "That's me!" moment is exactly what we strive for! Enjoy the book!

Kind regards,
Miracles Team

Rated 5 out of 5 stars

I bought the princess book for my…

I bought the princess book for my granddaughter’s upcoming birthday
so she hasn’t seen it yet. She will be three and really loves the princess shows and books. It really does look like her and I’m sure she will love it.
I’m am happy with it!

2 May 2026
Unprompted review
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Reply from Miracles

Hi Iris,

Thank you so much for your lovely review! 🌟 We hope your granddaughter has the most magical "That's me!" moment on her birthday! 🎂👑

Kind regards,
Miracles Team

Rated 5 out of 5 stars

My 3 yr old granddaughter recognised…

My 3 yr old granddaughter recognised herself right away .she then ran around the room telling everyone. It was a magical moment to see her face light up .Thanks to your team. You made a old man and a little girl very happy 😊

2 May 2026
Unprompted review
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Reply from Miracles

Dear David,

thank you so much for this heartwarming review – moments like these are exactly why we do what we do! 😊 We are so happy we could bring a smile to both you and your granddaughter!

Kind regards,
Miracles Team

Rated 5 out of 5 stars

Title was amazing

On beginning my daughter she was so upset because I order for her the book like gift,but when she read and she see her name on the top she was so excited just waiting to read together the book before go to bed. The story it was amazing and very excited about everything.
I recommended for my friends the site to order for them kids.

20 April 2026
Unprompted review
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Reply from Miracles

Thank you so much for sharing this! 😊 That moment of going from upset to excited when she saw her name – that really made our day. Hope the bedtime reading sessions continue! Thank you for recommending us.

Rated 1 out of 5 stars

So disappointed in this company

So disappointed in this company
They have lied to me continuously lie after lie
Told me it was shipped out over a week ago with no tracking number. Today’s story was oh we shipped out here is the travking number
Don’t Buy from this joke of a company

16 April 2026
Unprompted review
Miracles logo

Reply from Miracles

Dear Allen, we're sorry – that kind of back-and-forth without a clear answer is genuinely frustrating, and we understand why you're angry. Please reach out to us at tp@miracles.my so we can look into what happened with your specific order and make it right.

Rated 1 out of 5 stars

Print errors and poor customer service.

Concept great but book arrived filled with print errors in text making most work illegible.
They promised to replace immediately but despite many efforts to contact them, we are still waiting…
Extremely disappointed. ☹️
Could not recommend.

Finally, a response! After several email exchanges with me pleading for a refund, I was initially told ‘no refund’ on personalised items (even if their fault?); however, they did eventually recognise the unfairness and sent £10 recompense and have now replaced the error ridden book.

17 April 2026
Unprompted review
Miracles logo

Reply from Miracles

Dear THE PICKERINGS, we're genuinely sorry – a promise to replace immediately and then silence is worse than no promise at all. That's on us.

Please email us at tp@miracles.my and reference this review. We'll make sure your replacement is handled personally and without further delay.

Warm regards,
The Miracles Team

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