Minouandlily logo
Visit website

Minouandlily Reviews 4

•
TrustScore 2.5 out of 5

2.7

Cosmetics Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Industry

Contact info

2.7

Poor

TrustScore 2.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

Customer service could be better

UPDATE: The company did end up refunding my order about a week after I placed my first review. No explanation, however, as to what happened or why the order wasn't delivered. I'm glad to have received a refund, but the whole experience has been puzzling and I'm disappointed that the item was never delivered.

I ordered from this site nearly six weeks ago (August 12) and never received my item. Customer service is nonexistent -- I tried contacting the company by email several times and never received a response. The whole thing feels very scammy to me, and I am in the process of filing a fraud report with my bank and credit card. I advise you to avoid this company.

19 September 2024
Unprompted review
Show reviews in all languages. (4 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look