Minnetonka Moccasin Reviews 8

TrustScore 3 out of 5

2.8

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Company details

  1. Shoe Store
  2. Clothing Store
  3. Shoe Factory

Information provided by various external sources

Since 1946, Minnetonka has been a staple of American style for men, women & kids. Shop our classic moccasins, boots, sandals, and more shoe styles today!


Contact info

2.8

Average

TrustScore 3 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 3 out of 5 stars

Slow to process, slow to ship.

Slow to process an order, slow to ship. If you can find your slippers or moccasins in a retail store like Target or Kohl’s you would be better off that way because they ship faster. But a lot of times, I can’t get the slippers or moccasins I really want, so I have to order them directly from Minnetonka. Yesterday, I placed an order for one pair of slippers and they cancelled my order because they thought I was committing fraud! Their stupid system does this kind of thing all the time. So I had to call and place a new order. Then, a few hours later, they had my order on hold and I had to call to have it released so that they can ship it! It was a pain in the rear! No other company does this kind of thing. It’s stupid! So I HOPE they do ship it today!…

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Terrible fit and terrible customer service

I am a recipient of a Christmas gift from my daughter for moccasins for me and my husband (her stepfather). The sizing is terrible. Neither one of them fit. In pretty much every shoe I buy, I wear a woman's 8-1/2 and my daughter ordered an 8 in these moccasins, I literally would walk out of them when I took a step and this was the same for my husband. Then when my daughter tried to exchange them, she had to pay for another two pairs up front before she could return the extremely mis sized ones. Even the communication when she wanted to exchange for a smaller size was terrible. She had to ask twice how to get a return label. Then on top of that, they charged for the exchange. She didn't ask for a refund, just an exchange due the company's terrible sizing.

Also, my daughter replaced the size 8's with a size 7 for me and a size 11 for a size 10 for my husband and the backs still don't fit right. I have to wear socks so the backs don't flop up when I walk, which pretty much defeats the purpose of wool lined slippers.

Be assured, that I will never buy products from this company.

Also, if you try to write a review on their website, their rules state that it will be reviewed by Minnetonka first and you then get notified if they approved your review which explains their high review rate.

11 January 2025
Unprompted review
Rated 5 out of 5 stars

The Torrey Rules

I purchased my second pair of the Torrey design because my first pair wore out due to constant use. This shoe is fantastic. It is so comfortable. So furry inside. So soft. I love, love, love this shoe. The leather is easy to maintain and the inside is dreamy. I'll continue to rely on Minnetonka for my shoes.

3 December 2024
Unprompted review
Show reviews in all languages. (8 reviews)

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