MiniTool Software Ltd. Reviews 3,446

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 222 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, prompt responses, and extensive knowledge. Many people appreciate the efficiency and ease of their overall experience, often noting how quickly their issues were resolved and how user-friendly the products are. The products themselves are frequently described as excellent and effective, with many users finding them invaluable for various tasks. However, some customers reported difficulties with license transfers to new computers or after reinstallation, and a few mentioned that certain features, like color change menus, were clumsy or that specific functionalities were not clearly advertised.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the support team... See more

Product

People report positive experiences with product. Customers consistently praise the software as an excellent... See more

Response time

Clients share positive opinions on response times, frequently highlighting the speed and efficiency of... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers praise the software as intuitive,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the support team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used MiniTool products for several years. They are a great value for the price. Perhaps more impressive is their service team. Problems crop up due to user error and not reading available ma... See more

Rated 5 out of 5 stars

They helped me solve a difficult problem caused by a windows update that wouldn't run. We had to go back and forth a few times. Usually I hate emails but the techs there actually read what I sent and... See more

Rated 5 out of 5 stars

The licence issue is somewhat difficult. On some of my computers, updating Windows is no problem, but on a few others, there are licence problems with Partition Wizard after an update. For me, the... See more

Rated 5 out of 5 stars

MiniTool Movie Maker is a great tool for design a very complete video clip for presentations. It has all you need to make a quick response for last hour request. It has a very quick learning curve. T... See more


Company details

  1. Software Company
  2. Computer Accessories Store
  3. Data Recovery Service

About MiniTool Software Ltd.

Written by the company

MiniTool® Software Ltd. is a committed software development firm, delivering top-notch programs, such as data recovery programs, disk/partition management programs, backup & restore programs, system optimization programs, video editing programs, PDF editing programs, and more. Trusted by millions of users worldwide, our innovative technology and expert team ensure your data's security, integrity, and creative potential.

Featured Products

MiniTool Partition Wizard
MiniTool Power Data Recovery
MiniTool ShadowMaker
MiniTool MovieMaker

MiniTool Guarantee

We are trusted by millions of users worldwide.

100% Virus-Free and Spyware-Free!

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24/7 Tech Support

Instant Delivery


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Very Quick Response

Very Quick Response. I have been using MiniTool Partition for a really long time and finally purchased it in February to get the full version. My SSD cratered and I couldn't find my key in an email. I did, however find my receipt. I messaged online and had my key in less than 4 minutes.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Data Recovery

I've been using Minitool Partition Wizard for several years, primarily to back up my operating system. Recently, I accidentally deleted a collection of Rakugo files I'd spent years accumulating, and I was devastated. Then I remembered that the software had a Data recovery feature. I decided to give it a try—and to my amazement, it recovered nearly all the files in excellent condition. It was a truly remarkable experience, and a first for me. I plan to continue using it with confidence from now on

10 September 2025
Unprompted review
Rated 5 out of 5 stars

I have been working with MiniTool…

I have been working with MiniTool Partition Wizard for many years. The program has everything you need to maintain and service hard drives. The support team is also very customer-oriented, friendly, fast, and interested in satisfying customers.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Over the last 30 years I have purchased…

Over the last 30 years I have purchased and tried many of these tools. Mini Tools Partition Wizard is by far the best and easiest to use that I have encountered. It is well worth the subscription price and their customer support is fantastic!

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Great product and great customer service

I have been using Partition Wizard for years. They have a great product and great customer service. They quickly responded to my email with in minutes and they were able to help me with my lifetime license transfer from my outdated computer to my new computer. I would highly recommend MiniTool Software products.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Gratitude to the support service Minitool software ltd.

I would like to express my gratitude to the MiniTool Software Ltd. support team.
I needed to add some additional information to the invoice for the product I purchased, and the support team responded quickly to my request and provided me with the updated invoice I needed.
Many thanks!!!

12 September 2025
Unprompted review
Rated 1 out of 5 stars

this is not free no matter what they say

long wait to scan the device just to make you feel you lost a lot of time when finally you're recovering your files, the "change to pro version to continue" will appear to milk your dollars...

9 September 2025
Unprompted review
MiniTool Software Ltd. logo

Reply from MiniTool Software Ltd.

Hi Borja,

We’re sorry to hear about your experience and truly understand how frustrating it must feel to wait for the scan to finish only to see the upgrade message afterward. Our free version is designed to let users preview files before purchasing, so you can confirm whether your data is recoverable before deciding to upgrade.

That said, we always strive to make the process as smooth and transparent as possible. Your feedback is invaluable, and we’ve shared it with our product team to help us improve both the scan speed and the user experience.

If you still need assistance recovering your files or have questions about the software, please reach out to us at support@minitool.com. We’d be happy to help you directly.

Thank you for giving us the opportunity to improve.

Rated 5 out of 5 stars

Helpful and useful software bundles

I use Minitool Partition Wizard Ultimate and ShadowMaker Ultimate. With both bundles you can handle all problems related to storage mediums.
The support service reacts very fast and reliably.
All in all the Minitool software bundles are very helpful and useful and can be definitely recommended.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Great support experience

Great support experience! I had an issue with license registration after changing my PC, but the MiniTool support team resolved it quickly and professionally. Highly recommended.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Support is quick to respond and solve problems!

A great product with superlative support!

I've been using MiniTool Partition Manager for several years. Easy to understand and use the product. IYKYK. Had my first issue (licensing, not technical) and wrote email to support. They responded and solved my issue in hours!

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Hardware Upgrade issue resolved immediately

I recently upgraded my PC with new hardware to support Windows 11, and ran into a registration issue with my Partition Wizard license. I emailed mini tool tech support and to my surprise I received a reply within minutes. The Support tech was very helpful, and I was able to complete the install. I love the product, and the support provided so timely was very appreciated. I would highly recommend MiniTool products.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

I just received a GREAT gift

I just received a GREAT gift! I lost my MAIN win10 machine about 2 years ago with all the registration data on it. I had other machines and kept using them, but I never put the Partition Wizard by Minitool on them. I considered it a great loss when I saw that a comparable version, today, costs $100.00. The version I had afforded me lifetime upgrades and I was shocked to realize having to buy new again.

So, I went to the site today, having just picked up my brand new win11 HP laptop and the chat window opened up. I explained all this to the agent hoping they could search their records and let me ressurrect the program on my new machine. Well, within 15 seconds, I received a url for the exe file AND my original license to re-register it. It is UP and RUNNING and I saved $100.00! ! !

Now, THAT'S SERVICE! ! !

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Needed a License reset for OS reinstall.

I have a 5 user license and had to do a OS reinstallation. I could not activate the software because all my licenses were being used. I contacted Support via email and they were able to free up the license that was still attached to the computer that had to be reinstalled. They got back to me in a few hours and were very helpful. Thanks to the team.

25 August 2025
Unprompted review

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