MiniTool Software Ltd. Reviews 3,446

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 222 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, prompt responses, and extensive knowledge. Many people appreciate the efficiency and ease of their overall experience, often noting how quickly their issues were resolved and how user-friendly the products are. The products themselves are frequently described as excellent and effective, with many users finding them invaluable for various tasks. However, some customers reported difficulties with license transfers to new computers or after reinstallation, and a few mentioned that certain features, like color change menus, were clumsy or that specific functionalities were not clearly advertised.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the support team... See more

Product

People report positive experiences with product. Customers consistently praise the software as an excellent... See more

Response time

Clients share positive opinions on response times, frequently highlighting the speed and efficiency of... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers praise the software as intuitive,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the support team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used MiniTool products for several years. They are a great value for the price. Perhaps more impressive is their service team. Problems crop up due to user error and not reading available ma... See more

Rated 5 out of 5 stars

They helped me solve a difficult problem caused by a windows update that wouldn't run. We had to go back and forth a few times. Usually I hate emails but the techs there actually read what I sent and... See more

Rated 5 out of 5 stars

The licence issue is somewhat difficult. On some of my computers, updating Windows is no problem, but on a few others, there are licence problems with Partition Wizard after an update. For me, the... See more

Rated 5 out of 5 stars

MiniTool Movie Maker is a great tool for design a very complete video clip for presentations. It has all you need to make a quick response for last hour request. It has a very quick learning curve. T... See more


Company details

  1. Software Company
  2. Computer Accessories Store
  3. Data Recovery Service

About MiniTool Software Ltd.

Written by the company

MiniTool® Software Ltd. is a committed software development firm, delivering top-notch programs, such as data recovery programs, disk/partition management programs, backup & restore programs, system optimization programs, video editing programs, PDF editing programs, and more. Trusted by millions of users worldwide, our innovative technology and expert team ensure your data's security, integrity, and creative potential.

Featured Products

MiniTool Partition Wizard
MiniTool Power Data Recovery
MiniTool ShadowMaker
MiniTool MovieMaker

MiniTool Guarantee

We are trusted by millions of users worldwide.

100% Virus-Free and Spyware-Free!

Money-Back Guarantee

24/7 Tech Support

Instant Delivery


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Rated 1 out of 5 stars

Ridiculous

Ridiculous. They advertise it as a (temporary) free gift. They provide serial number. Then you see the license expires in 42 days. OK, they do say it is a limited time "offer". Impossible to change colour scheme to dark - the colour change menu does appear, but you cannot hover the cursor over the Dark option. Generally very clumsy.

28 March 2026
Unprompted review
MiniTool Software Ltd. logo

Reply from MiniTool Software Ltd.

Hi Piotr,

Thanks for your feedback, and sorry for the inconvenience this may have caused.

We've tested on our end just now, and we can change the theme from Light to Dark.

To help you better, could you please record a video to show us the problem you encountered and send it to support@minitool.com?

If you have uninstalled the software, you can download it again from this link: https://cdn2.minitool.com/download-center/release/products/vc/current-release/vc-free.exe

Again, really sorry for the inconvenience.

Rated 5 out of 5 stars

The data recovery works very good

The data recovery works very good, remove partions "what windows does not have", duplicate NVME or other Hardisks, You can make a bootable USB Stick to fix Your Problems.
Best Price for a Programm for Data recovery for Live Time. Best Options -buy 5 forever.
Support is fast and rearly helpful !!
Thank You

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Their support is great

Their support is great - especially Jason. I had a small problem with my license key which was resolved in a matter of minutes and allowed me to get back to using the software, PowerDataRecovery, to analyze the contents of a hard drive that the user could no longer use to boot his computer. Attaching it to a separate computer as an additional drive and accessing it through file explorer only resulted in it indicating that the hard drive needed to be reformatted. Using PowerDataRecovery, allowed me to access the drive and recover the "important" files that the user thought he had lost forever. Kudos to this software and their support department. Kudos!

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with this software

Very happy with this software. Have been using on occasion for six years, and it has saved the the vast majority of information on quite a few discs where the file system was corrupted.

Also, when I had a problem, the customer service team were extremely quick and helpful.

5 stars.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Fast and Efficient Performance

Fast and Efficient Performance: The software is exceptionally quick at imaging partitions and handling backups. Whether I’m doing a full system backup or just syncing specific folders, it completes the task without any issues. My old computer died and my Minitool lifetime was on that computer, the service I received from getting the program back on the new computer was second to none. Big thankyou to Yoga the customer support specialist!

14 March 2026
Unprompted review
Rated 5 out of 5 stars

I've been using Partition Wizard for…

I've been using Partition Wizard for years. I have tried others as well, but I trust this one more than any other. No crashes, no destroyed partitions from aborted actions. It is simply the easiest and most reliable. Customer support should be the envy of other companies. Thank you for the many years of great service.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Helpful program and even better support

Helpful program and even better customer service. I ran into an issue and not only was support quick, they were understanding, extended help beyond what I expected, and quickly solved my issue. I was extremely pleased with their response.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Good software. Good customer support.

It restores well, is easy to use, and is excellent in every way. Even though I purchased it a long time ago, the customer support is still excellent. It's a great piece of software. I plan to purchase other products as needed.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Whether in its free or paid version

Whether in its free or paid version, MiniTool Partition Wizard has helped me countless times.

It's clean, intuitive, but above all: RELIABLE. Using it in a production environment is stress-free. It's an indispensable tool.

Technical support has always been readily available, whether for activation issues or to provide suggestions and feedback on specific cases.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Help when the issue was NOT Mini Tool

I had an issue updating the maps in my GPS. The failure indicator pointed to a problem with Mini Tool Software.

I sent a note to Mini Tool and got a helpful email the same day. After several suggestions from Mini Tool it became obvious that my issue was in my own equipment.

If it weren't for the help from the people at Mini Tool I might still be trying things headed in the wrong direction.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

It's a great app

It's a great app, it's fast, has lots of features, and is easy to use. The app has great, fast support. I've used it about three times and they've always solved the problem.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Great functionnalities

I use this product profesionaly for several years now and it is one of the best I have been able to use. Version evoluting for features and not to correct bugs, that is not often. Adapting to technology as it happens and it is released. I bought the Ultimate version with perpetuel updates and I don't regret.

16 February 2026
Unprompted review

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