I have used MiniTool products for several years. They are a great value for the price. Perhaps more impressive is their service team. Problems crop up due to user error and not reading available ma... See more
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About MiniTool Software Ltd.
Written by the company
MiniTool® Software Ltd. is a committed software development firm, delivering top-notch programs, such as data recovery programs, disk/partition management programs, backup & restore programs, system optimization programs, video editing programs, PDF editing programs, and more. Trusted by millions of users worldwide, our innovative technology and expert team ensure your data's security, integrity, and creative potential.
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MiniTool Guarantee
We are trusted by millions of users worldwide.
100% Virus-Free and Spyware-Free!
Money-Back Guarantee
24/7 Tech Support
Instant Delivery
Contact info
Unit 170-422 Richards Street , V6B 2Z4, Vancouver, British Columbia, Canada
- 1-800-789-8263
- support@minitool.com
- minitool.com
Replied to 100% of negative reviews
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An app worth using.
Was really enjoying the app while working with it. always found helpful tips to keep getting the most from it. Recently I had to cancel the subscription and not because of the app. Life took me down a different path recently and won't be using it for quite some time. I contacted support chat cause I didn't see where to cancel a subscription. Spoke with agent, he verified a couple of things, asked a question or 2 and then he resolved the issue. Painless! great company to work with. Great Software.
Excellent Software, Good value, great support!
Clear and concise presentation of Partition Wizard. Video was very helpful, software is very straight-forward and easy to use. It did the re-partitioning process quickly and completely. It even did the reboot . . . Questions via email were answered quickly, clearly and completely, even on the weekend!
We use Minitool Shadowmaker Pro and it…
We use Minitool Shadowmaker Pro and it is a fantastic tool to help us protect our data. It's very easy to use and we will continue to apply it in our systems.
Additionally, we required support from MInitool and Mia was very prompt and very professional. Made it easy to solve an issue for us.
Super service every time
Super service every time over many years. Good value product (using Partition Wizard) which has done all that's been asked as expected.
Purchase experiance was good
Purchase experiance was good, allways got a quick response for any questions / clarification.
Quick and responsive support
MiniTool support is excellent. I bought a new PC and needed my license reset. Within a couple of hours the license was reset and I was able to partition my new drives.
Trojan Coin Miner
Minitool system booster installed activebridge, a trojan coin miner, onto my computer, and was running it 24/7. Do NOT install

Reply from MiniTool Software Ltd.
I like the Programm and the quick…
I like the Programm and the quick support when I have a problem.
Thank you
The bottom line.
Been using MiniTool software for over 5 years. Great software and great customer service!
Valuable tool - Priceless support!
The speedy response from support made the Minitool MovieMaker that much more valuable. Used this app for several years and never been disappointed.
Keep it up, folks!
Best s/w, BEST support!
Simply the best software tool out there for managing resolving disk and partition issues! I've had to re-install my OS on just about every PC and laptop in my house, and realized early that I needed to purchase the pro version. And of course, with every OS re-install, I had to re-install MiniTool Partion Wizard, which required re-activation, and for which tech/customer support were ALWAYS helpful and prompt in helping me with that (pro tip: hold on to your account info to help *them*!)
Thank goodness that there are still…
Thank goodness that there are still honest companies out here and Mini Tool is definitely one of them. I had done a clean install of windows 11 and I had somehow deleted the emails of where I had kept all my receipts. I had a lifetime receipt for there partition wizard and now it was gone. I notified Mini Tool but wasn't expecting too much because all I had was my name and 3 years had gone by. Within an hour they had emailed me back all my info and with the code. Im very thankful to them and for that I am a lifetime customer. They are without a doubt the best out here. Thanks guys and keep up the good work
Support solved the issue ASAP when…
Support solved the issue ASAP when Internet searches did not find the quick solution.
Remarkable quality
Very reliable tool and top class customer service. Prompt reply, very professional.
Great support team
Very pleased with support team. Email responses usually the same day - certainly within 24 hrs. Support folks engage directly to gather information, and then research and follow up with recommendations. For me it's usually a user environment issue (hardware, function selections) - and they stay with the problem until it's fixed. Good software. Great support!
Great Support Experience
I purchased MiniTool recovery software, but due to a hardware issue, it couldn’t help; however, Vicky in customer support was prompt, helpful, and processed my refund quickly; I’ll gladly return if I need their services again.
Great Product, Great Support
MiniTool MovieMaker is a great tool that continues to impress, especially with the latest version 8. It’s reliable, easy to use, and gets the job done efficiently — exactly what I need in my creative production workflow. While I use several tools for different tasks, MiniTool MovieMaker has definitely earned its place in my regular lineup. The customer support deserves a special mention as well: it’s timely, helpful, and truly excellent. Overall, a solid and dependable product.
Minitool ALWAYS comes through
Minitool ALWAYS comes through! Their Support team responds promptly, provides the solution in one go. I am a retired IT professional and can without hesitation say they have the best support. Their product that I use, Partition Wizard Pro is flawless and has never screwed up. Highly Recommended. PS: I seldom write reviews, but these folks deserve a good one.
Partition Wizard tool, Win10 vs. Win7
I was using the Partition Wizard tool and needed to understand the differences between the results of the tool's output on a Windows 7 box vs. a Windows 10 box. A support agent ("Vicky") took the time to research the issue and send an explanatory eMail about the differences to me. (Simply put, newer versions of Windows 10 will display partitions of a USB stick, but 'stock' Windows 7 does not.) I feel that she went "above and beyond" to answer my question.
Fast response to fix my licence…
Fast response to fix my licence problem.
Always over many years found this very useful and reliable
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