Very friendly and understanding
Very friendly and understanding. I had to cancel my survey and they were very understanding and gave me a full refund

Reply from Ministry of Mould
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
At Ministry of Mould, we help you transform unhealthy spaces into clean, safe havens. Ministry of Mould specialise in independent and professional mould testing and investigation services. We help you address issues related to mould and poor indoor air quality, which can contribute to health problems such as allergies, asthma, and fatigue. Our services include professional air testing, damp and mould surveys, verification of mould cleaning, and DIY mould test kits. We work with a wide range of clients, including homeowners, landlords, tenants, and commercial enterprises. Ministry of Mould employs advanced techniques, such as AI-powered lab tests and non-viable spore trap sampling, to detect over 90 types of mould, including toxic varieties like Stachybotrys. Our comprehensive approach includes on-site assessments, thermal studies, and detailed reports with clear actionable recommendations to resolve mould problems. Ministry of Mould serves the South West, Bristol, Exeter, London, and beyond. We are committed to maintaining high standards of professionalism and ethics as Dewpoint Corporate members. Our customer focused approach is reflected in our responsive communication, thorough assessments, and clear, easy-to-understand reports. Whether it's a single property or a large portfolio, Ministry of Mould provides tailored solutions to ensure healthier indoor environments.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very friendly and understanding. I had to cancel my survey and they were very understanding and gave me a full refund

Reply from Ministry of Mould
Concise and Descriptive Reports with Expert Advice
Ministry of Mould provide a fantastic service along with excellent advice on how to tackle all manner of issues. There is no pressure when they give quotes for their recommendations and they do not steer you into spending unnecessary money. They have been most helpful.

Reply from Ministry of Mould
I instructed this company to carry out mould testing at my rental property as the tenants were concerned about mould spores in the home.
The surveyor Stephen, was very helpful and knowledgeable. The Company provided lots of recommendations to help make the air quality better and since acting on these instructions the mould and condensation issues have been rectified.

Reply from Ministry of Mould
The mould testing and damp survey was booked in quickly and the surveyor was professional. The report was detailed and interesting with lots of advice that was easy to put in place. I hadn’t realised my extractor fans weren’t working.

Reply from Ministry of Mould

Reply from Ministry of Mould
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.