Suspended my server without chance to fix what I did wrong, I pay to host my server its not right to suspend and lock me out of it without a second chance to correct it after spending weeks of work on... See more
Company replied
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Suspended my server without chance to fix what I did wrong, I pay to host my server its not right to suspend and lock me out of it without a second chance to correct it after spending weeks of work on... See more
Company replied
Minehut is a great example of a project that once started as a little thing and then turned into something huge, when they cared about people. However, throughout the years, as everything has changed,... See more
Company replied
Great hosting. You can get everything for free by voting, but I'm writing this review being very honest. Great community, great servers, great staff & players. No lag, free stuff on marketplace, acces... See more
Company replied
You could make access to the files after the time limit that they dont need to wait 10 hours to downlaod their world to maybe falix, godlike or aternos or install plugins. Without the world if you... See more
Company replied
Minehut is a service providing free Minecraft server hosting. Everyone deserves to have fun on Minecraft, that's why Minehut makes it extremely easy to quickly and easily start up your own Minecraft server without any of the annoying hassles.
90404, Santa Monica, CA, United States
Replied to 76% of negative reviews
Typically replies within 24 hours
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They solved my issues flawlessly 10/10 would recommend for any mh issue.

Reply from Minehut
Fast and good and easy to understand how to set up!
Tho it’s only 1048mb and if u play for more than a day over 2 players, it’s laggy.. 5 starts if it could be 2096mb 🤩

Reply from Minehut
Doesn’t work man!!! It says it worked, but when i try to join, it says ‘unknown error.’

Reply from Minehut
I wanted to learn how to back up & download my worlds. I got a super fast reply from Lateisha one of their customer support and I was able to do exactly what I wanted. They also have awesome servers and services.

Reply from Minehut
The service was very good and polite and my issue was resolved quickly and clearly

Reply from Minehut
Very fast support, it said it will respond in 1 business day they LIED they will respond in at least 30 minutes

Reply from Minehut
In their Discord server, I stated a point and somebody then begun being rude and toxic so I just simply said "Didn't ask" And then left to avoid making drama. Staff were there the whole time so they know what happened, but then I was muted for 3 hours and they weren't punished at all, so I made a support ticket, they ignored the ticket and all they basically said was "Don't make anymore tickets or be banned from making more." So, great...
This is replying to Minehuts response. I've found that out now, but still I was muted for 3 hours for doing the staff's job and avoiding an argument, yet my mute reason was "Instigating an argument", I then contacted support, without anything they basically just said no.

Reply from Minehut
So Minehut in all is an amazing server but I just wanted to let them know that I'm in 1.19.20 and it's not letting me join. Minehut please can you do something about it. That would be amazing as I love the server and I can't play anymore at the moment so please Minehut can you update your server?

Reply from Minehut
i messaged support at 10 am gmt+3 which is like early pacific time and they responded within like 8 hours which is rly good for a big server, they were friendly, fixed the issues with no problems.

Reply from Minehut
i had restarted my server to find it completely erased, 4 years of work gone for what seemed to be no reason. luckily Minehut staff helped me find the world file and restore all 4 years of work and restarted my quest to revive minecraft mondays. Thanks Leland!

Reply from Minehut
The server keeps resetting and backups don't work properly either. The support has also not taken care of the tickets for days. Definitely not a recommendation.

Reply from Minehut
Seems like they don't know what a backup is.
Just building casual and the server went offline two times. The world was rested to an earlier stage and none of the newer backups worked. 7 Hours of work is gone…
I wrote the support, but they are just ignoring my messages.
If you feel like not loosing hours of progress and don't feel like having a support which is just ignoring the problems they have, then you maybe don't want minehut as your server hoster.

Reply from Minehut
The server has been reseted and all my changes in the last 5 hours were reseted the second time!

Reply from Minehut
Minehut is pretty good. I know people complain about lag but that's lobbies, they ain't doing anything to your server. Minehut is also great to learn how to be a server owner or staff. they have awesome tutorials.
One thing I will though is letting us have more ram would be nice or make the server plans cheaper, please. Maybe make daily plan 25 credits/day So this way Minehut gets votes and we get an extra GB of ram.
Hope this helps <3

Reply from Minehut

Reply from Minehut
Very responsive! quick and they verified that everything was working.

Reply from Minehut
Minehut is a great resource if you want the world to see your server (public,) HOWERVER if you want to have a privet server, you might consider looking elsewhere.

Reply from Minehut
I got help i needed, faster than i thought. Incredibly good service! You saved my day! 💚 Dylan, I remember you in my prayers 🙏 Real life heroes...

Reply from Minehut
I love minehut and it is so awesome especiakly how i dont have to download viruses to add plugins. but i think they should make an option for a custom server icon because the diamond is boring.

Reply from Minehut
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