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mindfuel.co.nz Reviews 

347
•
TrustScore 5 out of 5

4.9

Vitamin and Supplements Store
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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive remarkably fast, often accompanied by delightful and unexpected extra gifts from the friendly team. Consumers consistently praise the exceptional product quality and the vast, impressive selection of herbal blends and live plants offered. Reviewers emphasize that the online purchasing process is exceptionally smooth, highly efficient, and very straightforward from start to finish. Though some reviewers experienced significantly longer delivery times or occasional transit issues with delicate live plant orders. A few people also noted that certain plants occasionally struggled to grow after arrival or looked a bit weak.

What people talk about most

Product

Customers consistently note positive experiences with product quality and range, describing items as top... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the remarkably fast and... See more

Quality

Users describe positive interactions with quality, consistently highlighting superb merchandise and fresh,... See more

Service

Reviewers mention positive feedback about service, consistently highlighting fast delivery and efficient... See more

Order

People report positive experiences with order, highlighting fast and seamless delivery. Consumers appreciate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been ordering products from this company for the last few years and I am always blown away at the high level of customer service that they provide every time I make a purchase from them. Not only... See more

Rated 5 out of 5 stars

Wow! I am so happy you guys exist!!! Where were you 20 years ago? Your merchandise is top quality and you are definitely in our " black" book of special connections. The delivery was overnight...wh... See more

Rated 5 out of 5 stars

Great communication, and the seller was really nice holding off my delivery until I was back from holidays, and they even threw a few free samples in there. I'll probably buy more stuff in the future!... See more

Rated 5 out of 5 stars

Quick, efficient service and delivery. Normally wary when a company has a rating this high but it's legit and well deserved. Keep up the good service, thoughtful packaging and quality product!

Company details

  1. Vitamin and Supplements Store
  2. Herb Shop
  3. Smart Shop
  4. Vaporizer Store

Written by the company

Explore Your Mind with MindFuel, Aotearoa's Premier Online Smartshop & Headshop. Discover Blue Lotus, Kava, Kanna, Ecsplore, Happy Caps, Clear Focus, Elevated Botanicals, Herbal Pipes, Vaporizers & Infusion Machines. Enhancing Minds Since 2004.

Contact info

4.9

Excellent

TrustScore 5 out of 5

347 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(347)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

Timely Arrival

My 3 plants arrived on time with same day postage which was lovely. They were a little bit wilted, but that is to be expected after going through transport, once potted and watered they perked right up and are now growing well.

6 November 2023

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