Mindebox Reviews 3

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

3.7

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Dårlig fotobog

Selve konceptet er super fint og fungerer godt, men de leverer i varen når det kommer til fotobogen.
De billeder vi valgte blev ikke gengivet som vi havde lavet det på hjemmesiden, (Zoom, fokus og beskæring) hvilket gjorde at flere billeder i vores fotobog var enten uden hoved, personen var ikke med på billedet eller var blevet skåret midt over.
Ikke en anbefaling til at få sine billeder i en fotobog direkte fra siden, selvom det lyder nemt. Den er IKKE pengene værd.

24 April 2026
Unprompted review
Mindebox logo

Reply from Mindebox

Hej Henrik,

Det beklager jeg utroligt meget.

Som du helt rigtigt skriver, er der desværre sket en fejl, som lå i vores kode.

Jeg tror, jeg har skrevet med din partner i dag om samme problem. Problemet er løst, og jeg har lagt en rabatkode ind, så I kan få en ny fotobog med vores gloss-fotopapir gratis — selvfølgelig også uden fragt.

Der er ingen her, der skal snydes for en ordentlig fotobog.

Jeg beklager igen meget jeres dårlige oplevelse med bogen og håber, at det her kan gøre lidt op for det.

Hvis det ikke var din partner, jeg har skrevet med, så skriv meget gerne på mail, så får du selvfølgelig også en bog, som er ordentlig.

Mvh
Magnus

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look