Million Cases Reviews 

142
•
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently state that the phone cases fit their devices perfectly, offering reliable daily protection and adding a nice aesthetic touch to their phones. Additionally, several buyers mention that the customer support representatives are very responsive and professional when handling questions or arranging replacements. Some reviewers were not happy with the poor quality of the materials, noting that items wear out quickly or feel overpriced compared to local market alternatives. People also pointed out frustrating experiences where the delivered items did not match the website images, alongside difficulties with getting timely responses for returns.

What people talk about most

Product

Customers had ambiguous experiences with product, as while some reviewers expressed great satisfaction... See more

Quality

People report ambiguous experiences with quality, as many reviewers express severe disappointment, noting... See more

Customer service

Users describe ambiguous interactions with customer service, as some reviewers express great appreciation for... See more

Order

Clients share ambiguous opinions on order experiences, as reviewers frequently report severe delivery delays,... See more

Price

Customers consistently note negative experiences with price, reporting that products feel extremely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Recently I buy a cover for my 17 pro and and the cover quality is amazing i am not expecting this but I got the amazing quality and design.


Company details

  1. Cell Phone Accessory Store

Written by the company

Million Cases is a trusted source for premium phone cases & accessories for more than 8+ years. We are committed to resolving all customer concerns. Should you have any unresolved issue requiring further attention, please reach out to the brand owner directly at krishan@millioncases.com


Contact info

2.8

Average

TrustScore 3 out of 5

142 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.8

All reviews

(142)

52 reviews in the last 12 months

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Rated 4 out of 5 stars

Thanks for the support

Thanks for the support.
I have placed an order which wasn't matched my requirement. Before placing the order I confirmed from your side after confirmation only I placed the order. But I got the other product.
So, I requested for refund instead of replacement.
Thanks to Karan who supported and processed the refund.

Thank you

5 May 2025
Unprompted review
Rated 4 out of 5 stars

Hello, Fantastic customer service.

Hello,
I had ordered for a mobile case for Samsung S 24 ultra.
The case was not up to my expectations.
I had to ask for a refund. Initially there was some hesitancy for refund. Once I had explained the reasons for refund, the response was swift and the refund was credited within a couple of days.

21 April 2025
Unprompted review
Rated 1 out of 5 stars

Dont buy any product from this website

Dont buy any product from this website. I didnt receive the product and when i call customer care they disconnect the call. I didn’t recieved product or return of my money. I recommend not to invest your time and money kn buying the products from this company

4 March 2025
Unprompted review
Rated 1 out of 5 stars

Attractive Looks, WORST built quality #DoNotPurchaseGarbageProduct

I purchased Pivot Guard Magnetic Ring Stand Case - Google Pixel 7 Pro.
Just within one month of usage of this product, the magnetic ring on the back side, which opens like a foldable stand, has broken already.
What is the point of purchasing such an expensive case from your company, if it does not even last for 1 month and falls apart.

I feel like I was cheated and a huge amount of money blown up for a defective case delivered/sold online. If we pay a 4 times higher amount for a case, we do expect it to last at least a year or so. Customer Support responds stating "We understand your concern but we have a 7 days replacement & exchange policy and we could not assist you in this matter." Such a shame!

2 March 2025
Unprompted review
Rated 1 out of 5 stars

Pathetic quality and service

Pathetic quality and service. Please do not waste your money here. I ordered a cover for my OnePlus phone 10Pro 5G for ₹ 1100. It was delivered after more than a week. When it finally arrived, the cover was patently defective and did not align with the camera slots. When I asked for a refund, the customer service team conveniently informed me that they have arranged pick-up, but they can only offer a credit note, as per their refund policy. Even after reaching out multiple times, I have received zero assistance from their end. Posting this, so that no one else loses their money for the pathetic quality and service offered by MillionCases. If you notice, they don't even offer the space to post reviews, presumably because they have many disgruntled customers.

Firstly, the product is overpriced, in comparison with similar products. DailyObjects, etc. offer much better quality-for-cost in their products.

Secondly, contrary to basic consumer policy, they fail to apprise customers of their "no-refund" policy BEFORE the purchase is made. All reputed businesses ensure that such policy is intimated on their website, before the purchase is made.

Thirdly, in my case, the refund was necessitated due to a patent defect in the product provided, not because I didn't like the colour or design. In such case, the refusal to refund my money is fraudulent. For obvious reasons, I don't want another product of theirs.

Lastly, their customer service has been extremely lethargic in resolving this issue and hasn't even bothered to call or respond adequately.

Please don't waste your money here.

14 October 2024
Rated 3 out of 5 stars

Its not worth money that you spend

I recently bought golden color back cover with round ring stand. In my opinion i can get this quality in 300rs. It looks attractive but quality wise its not worth 1300rs.if you just wanna buy online and spend money then its not bad. I would not recommend to spend money on such a cheap quality material.

29 August 2024
Unprompted review
Rated 1 out of 5 stars

I purchased the OnePLUS12 mobile back…

I purchased the OnePLUS12 mobile back cover, and the quality was just too poor. However, if the website offers a quality guarantee, after verify the product's quality when I write to them to return it and get my money back because I don't like any other products. They obtrusively offer me a credit note or another item. on the website has a refund policy available then why they forcing me to buy a new product. This is the originality of the millioncases.com; it's not for financial gain; rather, it's for the service that they are offering to us.

21 August 2024
Unprompted review
Rated 1 out of 5 stars

fraudulent bussiness practices

I placed an order for my sam s23 ultra for areo mesh case on april 09. and on next day i received a confirmation call and that all, after that no mail or nothing now on 18 april i got a mail that the product is out of stock ,, choose another .. how it is possible,,
number 1 fraud company they are running ... please dont order from this website or insta handle.. my money rs.2800 is got stuck for more than 10 days and no update.. no reply.. no call centers numbers are working .. they treat customer as ass holes ...

10 April 2024
Unprompted review
Rated 1 out of 5 stars

Flimsy kickstand case iPhone 14 pro - Nonrefundable

Ordered a case for iPhone 14 pro. It is a kickstand case - looks nice. But the designed is flawed. The kickstand just cannot hold the weight of the phone and is a flimsy design.

Immediately went to their website and there is no possibility to return.

Interestingly, this seller does sell on Amazon, but those are select designs and the one I bought can only be ordered direct from their website.

Having paid more than 1000 for this unusable cover make me feel cheated.

Avoid ordering from their website, and with the shady shops they operate, I recommend NOT ORDERING FROM THEM AT ALL!

10 February 2023
Unprompted review

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