Millie & Ralph Reviews 

11,538
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,088 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful design of the products, often noting items are well-made and exceed expectations. Many people also highlight the fast and efficient delivery service, with orders arriving promptly and often well-packaged. Reviewers appreciate the helpful and unpressured service from staff, making the overall ordering process smooth and pleasant. However, some people mentioned significant issues with delayed or missing deliveries, experiencing long waits for items and a lack of clear communication regarding their orders.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the beautiful clothing, great... See more

Quality

Clients share positive opinions on quality, consistently praising the beautiful and well-made items, with... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and reliable delivery,... See more

Order

People report positive experiences with order, with many finding the ordering process easy and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As first time parents and visiting other shops, we found Millie & Ralph to be very informative with the employees having large knowledge on all the items in store. The staff where not persuasive to... See more

Rated 5 out of 5 stars

Ordered an outfit that could be personalised but as we don’t have a name yet I didn’t require the personalisation. A lovely lady called Olivia contacted me to make sure I didn’t need the name placing... See more

Rated 5 out of 5 stars

Millie and Ralph where the clothes I chose for my grandson to bring home his beautiful young daughter. I chose the pink knitted set of tiny pants, jacket, booties and hat complete with the most gorgeo... See more

Rated 5 out of 5 stars

I have bought baby clothes for my grandchildren from Millie and Ralph before so I knew quality of their products would be exceptional. They are well made and look much better, if possible, in real li... See more



Company details

  1. Baby Clothing Store

Written by the company

Welcome to Millie & Ralph. We are a leading online retailer of spanish, traditional, contemporary and knitted baby wear.


Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(11,538)

1,050 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent quality

Excellent quality and such lovely items. We all said ‘aw’ at the tiny hat! Will def order more before and after my great granddaughter is born

18 June 2026
Rated 5 out of 5 stars

Gorgeous personalised cardigan

We had the most gorgeous personalised cardigan which only took a couple of days to be ready for collection. Very good service and greeted by a friendly team when we collected. Will definitely be ordering more as little man grows.

17 June 2026
Rated 2 out of 5 stars

Really disappointing

Pre ordered in February for June delayed delivery which was all agreed to and pre paid. The company failed to ship my order on time without any explanation. I had to email to ask why my bundle hadn’t been shipped and their response was “we will ship them when we receive them” without offering a date or estimated time frame. The reason being that my items were now out of stock. The team were unsympathetic and wouldn’t accept any responsibility.

I had to email multiple times to get an estimated delivery date. This is disappointing and has put me off ordering in future.

15 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look