As first time parents and visiting other shops, we found Millie & Ralph to be very informative with the employees having large knowledge on all the items in store. The staff where not persuasive to... See more
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Company details
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Welcome to Millie & Ralph. We are a leading online retailer of spanish, traditional, contemporary and knitted baby wear.
Contact info
Units 2a/3 Elsham Park, Tattershall Way, Fairfield Ind Est, LN11 0UZ, Louth, United Kingdom
- customerservices@millieandralph.co.uk
- millieandralph.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
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Excellent quality
Excellent quality and such lovely items. We all said ‘aw’ at the tiny hat! Will def order more before and after my great granddaughter is born
Gorgeous personalised cardigan
We had the most gorgeous personalised cardigan which only took a couple of days to be ready for collection. Very good service and greeted by a friendly team when we collected. Will definitely be ordering more as little man grows.
Bought for my just born great grandson
Bought for my just born great grandson. Very pleased with quality.
Beautiful children clothing
Beautiful items sent for my new nephew! Stunning pieces and beautifully packaged. Will be purchasing again . Thankyou
Can’t fault
Can’t fault, beautiful clothes for my grandson who is due in September
Pleased with every purchase
Beautiful romper for my grandson
Beautiful romper for my grandson. Very pleased with the quality and the service.
Really lovely personalised sleepsuit…
Really lovely personalised sleepsuit for my granddaughter, beautifully made , arrived quickly and packaged well
Millie and Ralph are a brilliant…
Millie and Ralph are a brilliant Company. From order to delivery everything just perfect. Delighted with purchases. Would very highly recommend Thank you 🌟🌟🌟🌟🌟
Soft product well made
Really disappointing
Pre ordered in February for June delayed delivery which was all agreed to and pre paid. The company failed to ship my order on time without any explanation. I had to email to ask why my bundle hadn’t been shipped and their response was “we will ship them when we receive them” without offering a date or estimated time frame. The reason being that my items were now out of stock. The team were unsympathetic and wouldn’t accept any responsibility.
I had to email multiple times to get an estimated delivery date. This is disappointing and has put me off ordering in future.
The size would come as a doll size
The size would come as a doll size. I have contacted them and unfortunately they refused a refund or change in size even do it was within return period.
Excellent service
Excellent service, amazing quality, would buy again and highly recommend
Beautiful cardigan the perfect gift
I ordered a woollen suit/personalised…
I ordered a woollen suit/personalised as a gift for my expectant granddaughter.it arrived on time,is excellent quality and value and she was absolutely thrilled and i going to use the site herself
Lovely quality baby clothes.Have used…
Lovely quality baby clothes.Have used this company a few times for special baby outfits.
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