Mill Lock Construction Ltd Reviews 13

TrustScore 4.5 out of 5

4.5

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Company details

  1. Building Restoration Service
  2. Fire Damage Restoration Service
  3. Water Damage Restoration Service

Written by the company

Mill Lock Construction has over 25 years’ experience of both domestic and commercial property damage restoration and remedial work. We have extensive experience of carrying out remedial work caused by storms, escape of water, fire and flood damage. Our friendly efficient and reliable service helps smooth out the process of returning your property to its pre incident condition. Customer service excellence is paramount in all aspects of our work and we guarantee that all of our customers enjoy a professional and efficient level of service in everything that we do. Our team of skilled, time served tradesmen have been individually selected for their skills and experience and are able to deal with a wide range of situations. We offer a free no obligation quote service with a fast turnaround to enable works to be carried out to get the property back to its original condition with minimal disruption for the occupants. We always get a satisfaction letter from every client on completion of works. Every job is finished with a full clean. We are based in the East Midlands. We are within 10 minutes from the M1 Motorway, and cover nationwide. We have undertaken projects in Cardiff, Birmingham, Devon, Leeds, Scunthorpe, Somerset and many more. Our dedication and commitment to offer an excellent, professional and efficient service is paramount in everything that we do. No matter what the size of the job that we do, we always apply the same level of service. We are safe contractor approved, fully insured, HSE compliant and CDM compliant where necessary.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

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Rated 5 out of 5 stars

Very polite, professional bunch who do a top job

Excellent work, we went through a house fire earlier this year, and this team of builders have worked excellently with my case and I am very pleased with the result. Big shout out to Dan, Jacko, Chris, Rich, and the plummer and electrician (I am terrible with names) Very professional, respectful and polite bunch. Absolutely outstanding team. Thank you Mill Lock.

Andy.

4 December 2025
Unprompted review
Mill Lock Construction Ltd logo

Reply from Mill Lock Construction Ltd

Hi Andy, thanks for your very kind review. We are glad that you are pleased with everything. Sarah

Rated 5 out of 5 stars

Highly recommend

Martin and the team came to us at the worst time in our lives following a storm flooding our entire house.
Sarah was amazing- kept me informed at every stage and helped me make the choices and decisions at the right times, keeping me updated on costs and liaising with suppliers and subcontractors with a calm and patient approach to keep the job on track.She took a huge weight off our shoulders .
Each and every one of the mill lock team treated our home with as much care and respect as if it was their own .
The standard of workmanship in every area is second to none- nothing was too much trouble.
We are forever grateful to Sarah ,Martin and the whole team for giving us back a beautiful home.

20 November 2024
Unprompted review
Mill Lock Construction Ltd logo

Reply from Mill Lock Construction Ltd

Thanks for your wonderful and kind review. We are so pleased you are back in your beautiful home and happy with the works we carried out.

Rated 5 out of 5 stars

Mill Lock Construction Works

Mill Lock Construction and there team did a fantastic professional job rebuilding my home which suffered flooding late last year. The standard of work was second to none, I would recommend them to anyone, there attention to detail was outstanding

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic work by the Mill Lock team

Martin, Sarah and Daniel at Mill Lock Construction have been fantastic. It was incredibly stressful when we found that a burst pipe had caused our kitchen ceiling to collapse and wrecked our kitchen and damaged the conservatory. As soon as Mill Lock were appointed by the insurance adjustor Martin called us to talk through what was to be done and guided us through any decisions we needed to make. From that point on they removed all the stress and their work has been first class. Totally professional, I'd highly recommended them.

14 August 2024
Unprompted review
Rated 5 out of 5 stars

Thankyou

Dads house was flooded in October 2023, Mill Lock Construction were appointed by the insurers to complete the restoration work. It was a complete renovation in the downstairs of the house and outside work too. We are extremely pleased with the end result, your attention to detail, communication and advise throughout the whole process. I know there were many involved in the work so please pass on our thanks, especially Sarah for your regular and prompt reply to emails Martin and Daniel for carrying out the work.

14 July 2024
Unprompted review
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Reply from Mill Lock Construction Ltd

Thank you for the kind words Beverley. It was a pleasure to work for you. Wishing you and your Dad all the best.

Rated 5 out of 5 stars

Having just completed a large insurance…

Having just completed a large insurance related project for us I'm happy to say Mill Lock have been excellent, the quality of the workmanship is second to none but moreover the planning, communication and customer service they give are exemplary. If you are reading this and considering using them then please don't hesitate, you won't be disappointed.

4 December 2023
Unprompted review
Rated 5 out of 5 stars

Mill Lock have recently just finished…

Mill Lock have recently just finished an insurance claim on a rental property which had suffered heavy fire damage. The whole process was handled efficiently and professionally with fantastic communication and workmanship throughout. The property was finished to a very high standard and Martin advised me each step of the way on the best options and i would not hesitate to recommend Mill Lock to anyone, a true 5 star company!!!

15 June 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Mill Lock

I would like to say what an incredible team Mill Lock construction has.

My late parents bungalow was devastated when a water pipe burst. The work Mill Lock have done to put things right is absolutely fantastic. Nothing was too much trouble and we were kept informed as to what was happening every step of the way.

Thanks to Martin, Dan and the team

John Rigden

22 July 2023
Unprompted review
Mill Lock Construction Ltd logo

Reply from Mill Lock Construction Ltd

Thank you for the review John. Quick decision making and being on the ball made the reinstatement go really smoothly. Ps, the guys really appreciated your generosity, many thanks.

Rated 5 out of 5 stars

Best of The Best!

Mill Lock carried out all the repair work at my nan's bungalow after a water leak and I was so impressed. Nothing was too much effort, Martin went above and beyond to help. All the staff are friendly and the bungalow looks amazing. Would recommend to anyone.

Thank you to everyone at Mill Lock!

9 June 2023
Unprompted review
Mill Lock Construction Ltd logo

Reply from Mill Lock Construction Ltd

Thanks so much for your kind words. Glad you are pleased with all of our work

Rated 5 out of 5 stars

GREAT WORK!! Thank you Mill Lock.

Mill Lock carried out a refurbishment at my rental property following a substantial kitchen fire. From start to finish, the whole experience was spot on. The project was managed really well, and was finished to a great standard, and ahead of schedule. Thank you Mill Lock, Martin & Team

5 April 2023
Unprompted review
Mill Lock Construction Ltd logo

Reply from Mill Lock Construction Ltd

Thank you for the review Mark. The reinstatement was a breeze and looked really well. It was a pleasure to work on.

Regards,
Martin and the Mill Lock Team.

Rated 5 out of 5 stars

Mill Lock Construction have rebuilt our…

Mill Lock Construction have rebuilt our house to a very high standard following a devastating fire.
They have been supportive, involved us in all decisions and given us professional and impartial advice when building is not our speciality!!
Thanks Martin and team

6 April 2023
Unprompted review
Mill Lock Construction Ltd logo

Reply from Mill Lock Construction Ltd

Hi Steve,
Many thanks for the review. It was a pleasure working for you. Enjoy the house and all the best.

Regards,
Martin and the Mill Lock Team.

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