Miles Rhodes Reviews 

330
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their exceptional helpfulness and professional guidance provided from start to finish. People note that advisors consistently go above and beyond to answer questions thoroughly and keep stressful situations manageable. Some reviewers were satisfied with the seamless, fast, and remarkably efficient handling of their complex mortgage and remortgage applications. Consumers also deeply appreciate the dependable long-term support and expert financial advice received over many years of loyal partnership. Clients easily find that clear, open communication makes the entire financial journey remarkably smooth and reassuring.

What people talk about most

Staff

People report positive experiences with staff, highlighting deep appreciation for their professionalism,... See more

Service

Users describe positive interactions with service, highlighting the exceptional professionalism, knowledge,... See more

Customer service

Consumers find customer service to be exceptionally supportive and reassuring throughout the entire process.... See more

User experience

Clients share positive opinions on user experience, highlighting how the simplified process makes everything... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would reccomend nicky to absolutely everybody, I never in a million years thought id get a morgage with my credit score, on the top of that i am a massive worrier and ask questions after questions.... See more

Company replied

Rated 5 out of 5 stars

I turned to Miles Rhode to review my mortgage; Vicky Hasdell took on my case. She is local to where I live and that eased our meetings. She reviewed my existing mortgage and my current financial posit... See more

Company replied

Rated 5 out of 5 stars

Kevin Mitchell has been advising and supporting with my mortgages for the last 10-15 years. He’s been above and beyond for me getting the best possible mortgages sorted, even at the eleventh hour.... See more

Company replied

Rated 5 out of 5 stars

Craig, was fantastic from start to finish with sorting our first ever mortgage. He made time for us whenever we needed him. Explained everything to us and answered any questions we had clearly. Would... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage and Protection Specialist


Contact info

5.0

Excellent

TrustScore 5 out of 5

330 reviews

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1-star

No recent history of asking for reviews

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5.0

All reviews

(330)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

We have had Dave bates look after us for past 9 years and I honestly cannot fault him. He goes above and beyond to assist us with our mortgage. He is super helpful, knowledgable and a great pleasure to deal with.

1 January 2026
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for your kind review and for your continued trust over the past nine years. We’re delighted to hear that Dave Bates has consistently provided such helpful, knowledgeable, and dedicated support with your mortgage arrangements.

We really appreciate your loyalty and your positive feedback. We’ll be sure to pass your comments on to Dave and the team. Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

I was recommended Liam via a friend who…

I was recommended Liam via a friend who had personal experience of working with him. He was very friendly efficient and always kept us up to date with the process. Ive never been through such an easy and streamline remortgage. We will definitely use him again in 2 years time!! A top chap!!

1 December 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for your great review. We’re really pleased to hear that Liam provided a friendly and efficient service and kept you well informed throughout your remortgage. It’s excellent to know the process felt smooth and straightforward for you.

We appreciate your recommendation and your continued trust in us, and we look forward to supporting you again when the time comes. We’ll be sure to pass your kind comments on to Liam.

Rated 5 out of 5 stars

I would recommend Bhavin Patel highly…

I would recommend Bhavin Patel highly enough! From start to finish, he has been absolutely exceptional throughout my mortgage process.
He was professional, knowledgeable, and always available to answer any questions I had. He explained everything clearly, kept me updated at every stage, and made what could have been a stressful process feel smooth and straightforward.
Thanks to Bhavin’s hard work and dedication, I successfully secured my mortgage without any issues. His attention to detail and commitment to getting the best outcome truly stood out.
If you’re looking for a reliable, honest, and supportive mortgage advisor, Bhavin Patel is the person to go to.

13 February 2026
Unprompted review
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Reply from Miles Rhodes

Thank you for your fantastic review. We’re delighted to hear that Bhavin Patel provided such professional, knowledgeable, and responsive support throughout your mortgage process. Making things clear, smooth, and well-managed from start to finish is exactly what we strive for.

It’s great to know his dedication and attention to detail helped you secure your mortgage without issues. We really appreciate your strong recommendation and will make sure your feedback is shared with Bhavin and the team. Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

Mr DG

Mr. Bhavin Patel was really very helpful in providing good and proper advice for my re-mortgage process . I would you like to thank you him for providing excellent service regarding the matter .

11 February 2026
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for your kind feedback. We’re pleased to hear that Bhavin Patel was able to provide clear and helpful advice throughout your remortgage process and deliver an excellent level of service.

We appreciate you taking the time to share your experience and will be sure to pass your thanks on to him. Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

A Great Mortgage Broker

I have deal with Kevin Mitchell of Miles Rhodes mortgages for many years and more recently Matt form the Dereham branch dealing with all aspects of my current mortgage. I would highly recommend them to anyone and I thank Kevin for all of his hard work, care and attention on my Mortgage over the years.

9 February 2026
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for your kind review and for your continued trust in Miles Rhodes over the years. We’re very pleased to hear that Kevin Mitchell has provided such consistent care and attention with your mortgage, and that Matt and the Dereham team have supported you well with your current arrangements.

We truly value your recommendation and your loyalty. We’ll be sure to share your feedback with Kevin, Matt, and the team. Thank you again for choosing Miles Rhodes.

Rated 5 out of 5 stars

Miles Rhodes - Excellent

The advisor who assisted me, Craig Towle, was brilliant throughout, what for me, was a potentially stressful experience , but which was actually a very simple and straightforward process, thanks to Craig's expertise and patience. Craig assisted me with every step, found me the least expensive and most flexible mortgage provider , making the whole process simple, advising me further on life insurance and suggesting a really excellent and efficient conveyancing solicitor, who really worked hard for me on a time sensitive completion. I cannot recommend Miles Rhodes enough, they were thoroughly professional, but with a personal approach that made my house move easy, with no problems and delays. They really helped me in every step and gave me assistance with matters that would have been baffling and stressful with such a friendly approach that helped me enormously.

30 October 2025
Unprompted review
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Reply from Miles Rhodes

Thank you for your detailed and thoughtful review. We’re delighted to hear that Craig Towle was able to make what could have been a stressful process feel simple and straightforward. Providing clear guidance, finding the right mortgage solution, and supporting clients through every stage — including protection and conveyancing — is exactly the level of service we aim to deliver.

We really appreciate your recommendation and your kind words about our personal approach. We’ll be sure to pass your feedback on to Craig and the wider team. Congratulations on your move, and thank you again for choosing Miles Rhodes.

Rated 5 out of 5 stars

Liam was a fantastic advisor

Liam was a fantastic advisor, understanding and patient for a first time buyer like myself.

5 February 2026
Unprompted review
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Reply from Miles Rhodes

Thank you for your review. We’re pleased to hear Liam was able to support you with patience and understanding as a first-time buyer. We appreciate your feedback and will share it with him.

Rated 5 out of 5 stars

Kevin Mitchell has dealt with our…

Kevin Mitchell has dealt with our mortgages for over 20 years, he always gets us a good deal and explains the whole process and keeps us informed. We would highly recommend him and Miles Rhodes.

12 December 2025
Unprompted review
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Reply from Miles Rhodes

Many thanks for your kind review. We are glad Kevin was able to help with the whole mortgage process

Rated 5 out of 5 stars

Matt Chapman fantastic service.

Matt Chapman was an absolute delight from start to finish when we remortgage our property, He made the whole experience very easy and was always available and got back to us very fast if we ever had a question or two. Highly recommended this five star service.

26 November 2025
Unprompted review
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Reply from Miles Rhodes

Hi Russ
Thanks for the review, we will pass your kind word on to Matt. Glad he was able help with your mortgage.

Rated 5 out of 5 stars

10/10 would definitely recommend using…

10/10 would definitely recommend using Lewis @ miles Rhodes mortgages. Have already and will continue to recommend.

1 January 2026
Unprompted review
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Reply from Miles Rhodes

Hi Ryan,
Many thanks for taking the time to leave a review. We are glad Lewis was able to help with your mortgage.

Rated 5 out of 5 stars

Lewis clearly cared for doing what was…

Lewis clearly cared for doing what was right. Any question or request I had was no issue for him. Went above and beyond during the whole process. Someone when needed I will always use and will 100% recommend to use them as well . Thanks for everything

11 December 2025
Unprompted review
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Reply from Miles Rhodes

Hi Phillip
Thankyou for the review. We will pass on your kind words to Lewis, we are delighted he went above and beyond for your mortgage.

Rated 5 out of 5 stars

Helpful, knowledgeable, reassuring and efficient

I rang Kevin for advice and he could not have been more helpful. He explained everything fully and in such an easy-to-understand way. I left the conversation feeling confident that i now know what to do. I recommend Miles Rhodes wholeheartedly. Thank you so much.

13 January 2026
Unprompted review
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Reply from Miles Rhodes

Hi Nichola,
Many thanks for the kind review

Rated 5 out of 5 stars

The best in the business

Nicky has been nothing short of exceptional throughout the entire process. My wife and I just purchased our first home, we had spoken with numerous other mortgage brokers but didn’t really have a great experience and then a friend recommended Nicky and it’s the best recommendation we have ever received.

Buying a house, especially as a first time buyer can be daunting and stressful but Nicky was there every step of the way, she’s honest, genuine and a superb communicator. She walked us through each step of the process and was always there to answer our many questions. The best thing about Nicky though is she actually cares! She went above and beyond to find my wife and I the best deal and you could actually see how much it meant to her when we got the keys to our first home.

Her experience is second to none and her relationships with industry leaders certainly puts you at an advantage when it comes to getting the best product at the best price.

Also and it’s certainly a huge plus, Nicky doesn’t charge a fee which makes a massive difference to the cost of purchasing any home.

I would whole heartedly and unequivocally recommend Nicky to anyone I know…and I already have!

Thanks again Nicky, you made our year!

9 January 2026
Unprompted review
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Reply from Miles Rhodes

Hi Matt,
What a fantastic review, many thanks, we will be sure to feed your kind words back to Nicky.

Rated 5 out of 5 stars

Highly Recommended

Dave Bates has consistently offered sound advice and implemented the best solutions for me over many years. He is always prepared and happy to help and he makes sure I understand everything in layman’s terms!
Would highly recommend.

1 December 2025
Unprompted review
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Reply from Miles Rhodes

Hi Lyndsey
Thank you for taking the time to leave a review. We are delighted you found Dave helpful and friendly.

Rated 5 out of 5 stars

Dave Bates at Miles Rhodes

We’ve known Dave Bates for years, he’s always looked after us. Advising us on the best way forward and finding us the best deals for our situation at the time. He explains everything so you understand and feel happy.
Very professional, friendly and helpful, would highly recommend!

7 October 2025
Unprompted review
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Reply from Miles Rhodes

Hi Tracy, Thanks for leaving a review. We are delighted that Dave was able to help with your mortgsge and that you found him professional and helpful.

Rated 5 out of 5 stars

Our mortgage adviser Lewis is…

Our mortgage adviser Lewis is fantastic—knowledgeable, responsive, and supportive throughout the entire process. He always makes everything clear and easy to understand. Highly recommend!

5 November 2025
Unprompted review
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Reply from Miles Rhodes

Hi Lucy,
Thanks for taking the time to leave lewis a review. We are glad you found him knowledgeable and supportive through the mortgage process.

Rated 5 out of 5 stars

Excellent customer service

Kevin was amazing, he was attentive and his customer service was kept to a high standard. I will definitely use Kevin again, as he made sure he did everything he could to get us the best mortgage rates he could.

14 August 2025
Unprompted review
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Reply from Miles Rhodes

Hi Elliott,
Thanks for taking the time to leave a review. We are glad Kevin was able to help you through the mortgage process and that you found him attentive. We will pass on your kind words.

Rated 5 out of 5 stars

Very responsive advice

We needed informal advice relating to a potential mortgage for one of our children. Although there was no immediate business coming from our contact with the company we found Kevin Mitchell really went out of his way to understand our issues and to research solutions for us. He was superbly professional and helpful and we would definitely use him and the company in future.

21 November 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thankyou for taking the time to leave a review. We are glad that Kevin was able to help you with your mortgage. We will be sure to pass on your kind words.

Rated 5 out of 5 stars

Kevin is the best!

Once again, Kevin has done a fantastic job of sorting my life and critical illness cover. He understands his products and only includes what the customer needs to get the best value. I’d recommend him to anyone looking for a mortgage or life cover.

14 November 2025
Unprompted review
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Reply from Miles Rhodes

Hi Angela,
We agree with you Kevin is the best! Thanks for leaving him a review, we are glad he could help with your life and critical illness insurance. We will be sure to pass on your kind words.

Rated 5 out of 5 stars

Kevin is absolutely brilliant at what…

Kevin is absolutely brilliant at what he does, the most stress free experience of sorting out mortgages, he goes above and beyond to help you, explains everything for someone who doesn't have a clue about mortgages, Kevin has helped us find our mortgage since 2017 and I would totally recommend him, Thank you so much for all your help over the years 😊

18 November 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thankyou for taking the time to leave a review. We are glad that Kevin was able to help you with your mortgage. We will be sure to pass on your kind words.

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