I had not heard of Miles Car Rental, and wish they were located in more of my destinations. The service, care, and overall timely manner they have is awesome. Great experience!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
FIRST OFF, THEY HAVE GREAT STAFF. SPOKE TO 2 DIFFERENT LADIES ON DIFFERENT OCCASIONS. THE PATIENCE THEY HAVE AND THE SERVICE IS OUTSTANDING. THEY ALWAYS KNOW HOW TO RESOLVE AN ISSUE. I AM VERY SATISFI... See more
Company replied
was recently in miami and Rented a car from Miles Car Rental and had a really great experience. The whole process was quick and easy, the car was super clean, and everything was exactly as promised. T... See more
Company replied
I really liked this website for it's transparency, I knew exactly what insurance covered and knew that it would be comprehensive enough. Most other car rental websites hide full the actual coverage... See more
Company replied
Company details
Information provided by various external sources
Somos la mejor opción para alquilar un auto en Estados Unidos, Europa, Canadá, México y Brasil. Visita nuestro portal y encuentra los precios más competitivos del mercado con el respaldo de las principales rentadoras a nivel mundial como Alamo, Avis, Budget, Hertz, entre otras compañías aliadas dispuestas a brindarte atención de calidad. Reserva hoy, conoce todos nuestros beneficios y ahorra hasta un 30% en tu alquiler. Contamos con un equipo altamente capacitado, dispuesto a solucionar tus dudas y brindate la mejor experiencia durante el proceso de la reserva. _________________________________________ We are the best option for car rental in the United States, Europe, Canada, Mexico, and Brazil. Visit our website and find the most competitive prices in the market supported by the main car rental agencies worldwide such as Alamo, Avis, Budget, Hertz among other allied companies, ready to provide you with quality service. Book today, know all of our benefits and save up to 30% in your rental. We have a highly trained team, ready to solve your inquiries and provide you with the best experience during the reservation process. ___________________________________________ Somos a melhor opção para alugar um carro nos Estados Unidos, Europa, Canadá, México e Brasil. Visite o nosso site e encontre os preços mais competitivos do mercado nas locadoras reconhecidas mundialmente como Alamo, Avis, Budget, Hertz entre outras agências aliadas parceiras que oferecem atenção de qualidade. Reserve hoje, conheça os nossos benefícios e economize até 30% no seu aluguel. Temos uma equipe altamente capacitada para responde suas dúvidas e oferecer a melhor experiência durante o processo da sua reserva.
Contact info
90 SW 3rd Street Suite 2803, 33130, Miami, Florida, United States
- +1 786 270-2001
4.8
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top tier service and value for my money.
I discovered this company online a few years ago and I've been using them ever since. This experience was different though. Laura Duran made it extra special. I've never had to alter or cancel any of my reservations before, but this time my plans changed and I needed to adjust the date and the vehicle. I called and Laura Duran took my call. She was very patient, clear and helpful. She turned my worries that I would either lose money or not be able to change the car into pure happiness. She didn't only change the date, vehicle and name on the rental but she stayed on the line until I got a payment link that worked best for me. I'm truly thankful that she was the voice and person on the next end of the line. I'll always choose Miles as a trusted company for my vehicle travel needs. The price is always the best and the value can't be beat.
2 June 2026
Unprompted review
Reply from Miles Car Rental - USA
Hi Shantia, we’re thrilled to hear about your experience. Laura Duran went above and beyond to make your changes seamless, patient, and worry-free. 🚗🧳
It’s wonderful to know that her support turned a stressful situation into a smooth and positive experience 🌟🗺️ We truly appreciate your trust in Miles Car Rental!
Best deals on rent car
Best deals on rent car, easy way to handle and staff are always friendly
28 October 2025
Reply from Miles Car Rental - USA
Hello Edwin, we’re thrilled to hear that you found our deals convenient and the process easy to navigate. 😄🌎 It’s great to know our staff made your experience pleasant and friendly.
We look forward to supporting your next trip with the same care and attention! 🚗✈️
Attention y cortesia
25 May 2026
Unprompted review
Reply from Miles Car Rental - USA
Hola Juan, nos complace saber que recibiste una atención amable y cortés durante tu experiencia. 😃🛣️ Cada interacción busca que nuestros clientes se sientan bien atendidos y seguros.
Gracias por compartir tu opinión; será un placer acompañarte en tus próximos viajes. 🚗✨
Change of Reservation
Had a reservation made a few days ago. But today that the same vehicle rental was now at a discounted price. Called miles car rental and spoke to Javier Calderon and in a matter of 26 mins I got a new reservation with a credit for the balance. Javier is always helpful and keeps you informed at every step of the process
15 May 2026
Unprompted review
Reply from Miles Car Rental - USA
Hello Rabindra, thank you so much for taking the time to share your experience! 🌟 We’re delighted to know Javier Calderon was able to assist you efficiently with your reservation update and keep you informed every step of the way.
Your kind words mean a lot to us, and we look forward to helping you again on your future travels. ✈️🚗
IT MAKES IT EASY TO SELECT A CAR AT A…
IT MAKES IT EASY TO SELECT A CAR AT A GOOD PRICE. IT IS FAST, THE BOOKING PROCESS.
1 May 2026
Reply from Miles Car Rental - USA
Hello Darrel! 🌍
We’re glad to hear that the process felt fast and that you were able to choose a car at a good price so easily. That’s exactly the experience we aim to deliver every time! ✈️🚗
I would say it was excellent
12 August 2025
Unprompted review
Reply from Miles Car Rental - USA
¡Hola Luis!
Thank you for your feedback! We’re thrilled to hear that your experience was excellent. We’re always here to help whenever you need us! 🌍🚗
Yes, they resolved it for me.esolved my issue perfectly
They resolved my issue perfectly; what I needed was to change the location where I would pick up the car.
28 April 2026
Reply from Miles Car Rental - USA
¡Hi Salomon! 🌟
We’re so happy to hear that your issue was resolved perfectly and that we could assist you with the location change. Thanks for sharing your experience with us! 🛫🚗
Good prices and easy to find cars
11 February 2026
Reply from Miles Car Rental - USA
Hello David,
We’re glad to hear that you found good prices and had an easy time finding cars. We always strive to make the booking process as simple and affordable as possible. 🚗💰
Javier Caldron was very professional
Javier Caldron was very professional, kind and patient to help me in my inquiries, answering my questions, thank you Javier.
21 April 2026
Unprompted review
Reply from Miles Car Rental - USA
Hello William,
We’re glad to hear that Javier Calderón supported you with professionalism, kindness, and patience while addressing your inquiries. That kind of care makes a real difference in the experience. 🤝📘
Reply from Miles Car Rental - USA
Hello Johan,
We’re glad to know that Ms. Seidy Peniche provided you with excellent attention. Her dedication and professionalism help ensure each customer receives clear and supportive assistance throughout the reservation process. 🧑💼🚗
Easy to navigate your website
13 April 2026
Reply from Miles Car Rental - USA
Hello Elizabeth,
We’re glad to know that you found our website easy to navigate. We always aim to make the booking process simple and intuitive so you can complete your reservation without complications. 🧭💻
I did the reserve online with Angelica…
I did the reserve online with Angelica Avila and it was really quick and easy to do, quick answers and helpful.
10 April 2026
Unprompted review
Reply from Miles Car Rental - USA
Hello Tanhia,
We’re so glad to hear that your online reservation with Angélica Ávila was quick and easy! It’s great that you received quick responses and helpful support. 🚗💨
We look forward to assisting you again with your next reservation. 🌍🔑
Carmen Yate is excellent
Carmen Yate is excellent, I call to make my reservation because I have some problems making online and she resolve and make my reservation.
8 April 2026
Reply from Miles Car Rental - USA
Hello Carolyn,
We’re thrilled to hear that Carmen Yate was able to assist you promptly and resolve your reservation issue over the phone. Providing excellent support is always our goal, and we’re happy to know that Carmen made the process easier for you. 🚗📞
Reply from Miles Car Rental - USA
Hola Carlos,
Nos alegra saber que el proceso fue fácil, ágil y eficiente para ti. Trabajamos para que cada experiencia sea lo más sencilla y rápida posible, brindándote siempre el mejor servicio. 🚗⚡
Easy and fast service
25 March 2026
Reply from Miles Car Rental - USA
Thank you for your feedback, Silvia! ✨
We’re glad to know you found our service easy and fast. Our goal is always to provide a smooth and efficient booking experience 🚗⚡
Stefanie Ruiz is the best in Miles!!
It has been a pleasant experience. Stefanie Ruiz is the best advisor and a lovely person.
23 March 2026
Unprompted review
Reply from Miles Car Rental - USA
Hi Alexander,
It’s wonderful to know Stefanie Ruiz made such a positive impression and turned your experience into such a pleasant one. We’re proud to have advisors who create that kind of connection and support. 🛬🚙
Easy to book
Easy to book, i made a mistake with my name i just call y Lorena Duran fix it very fast, she was very helpfull and friendly, very profesional.
16 March 2026
Unprompted review
Reply from Miles Car Rental - USA
Hi Fernando, it’s great to hear from you!
We’re glad everything was sorted out quickly and that Lorena Duran could assist you in such a friendly and professional way. Making things easy for you is always our goal. 🧾🚗
GREAT SITE AND PRICE.
15 March 2026
Reply from Miles Car Rental - USA
Hi Taino, it’s great to hear from you!
We’re so happy to know you found a great deal and enjoyed using our site. That’s exactly the experience we aim to deliver every time you plan a trip. 🌐🚙
Fast service very helpfull
13 March 2026
Unprompted review
Reply from Miles Car Rental - USA
Hi Gonzalo, great to hear from you!
It’s wonderful to know you experienced fast and helpful service—that’s exactly what we strive for in every interaction. 🧭🚘
Angelica Gutierrez is the BEST
Angelica Gutierrez is the BEST
💯💯💯💯💯💯💯💯💯💯💯
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
💪🏼💪🏼💪🏼💪🏼💪🏼💪🏼💪🏼💪🏼💪🏼💪🏼💪🏼
🚗🚗🚗🚗🚗🚗🚗🚗🚗🚗🚗
11 March 2026
Reply from Miles Car Rental - USA
Enid, qué energía tan increíble transmite tu mensaje.
Nos alegra muchísimo saber que Angélica Gutiérrez dejó una impresión tan positiva y que su atención realmente destacó para ti. 🌟
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.