Miles & Barr Reviews 

Raised the issue of getting a new EPC done with the property manager, setting out our rationale and asking for her thoughts on the matter. She replied promptly and gave her recommendation in clear terms.
She offered to get an EPC assessor lined up if we didn't have anyone we wished to approach ourselves to do the necessary. We happily accepted her offer.

The customer service I received from Miles and Barr, Folkestone, has been flawless.
Having inherited a property that was not straightforward, I cannot thank Emily Stickler enough for all her hard work.
Emily has been fantastic every step of the way including explaining processes to myself, and answering all my questions. I was kept informed every step of the way. I had never sold a property before, but found the process to be fairly straightforward due to this, and will miss my weekly calls with Emily. Emily’s compassion and empathy, along with her knowledge and advice has been one of the most positive experiences I have endured throughout this whole process. Thank you will never be enough! I highly recommend.

I have been overly impressed at the service offered by Miles & Barr, particularly Debbie Thwaites - the senior sales progressor.
Debbie has been constantly in contact throughout the purchase of my first property, has chased things up on my behalf and has always been quick to reply to messages/questions that I've sent her.
Would highly recommend.

We interviewed several local estate agents before deciding who to work with, and Judith Simpson from Miles & Barr stood out as by far the most approachable and professional. From our first meeting, we felt confident that we were in good hands.

James Perks did an excellent job negotiating the sale price, while Becky White was our main point of contact throughout the process. Becky always kept us up to date, was incredibly efficient and on the ball, and made sure we knew exactly where things stood. Alice was also extremely helpful, as was Giuseppe. In fact, every member of staff we dealt with was friendly, professional and a pleasure to work with.

As anyone who has bought or sold a property knows, the conveyancing process can be stressful at times, but throughout it all we felt reassured by the team's experience and capable hands.

We won't be moving again for a very long time, but we wouldn't hesitate to recommend Miles & Barr to our friends and family. Thank you to everyone involved for helping us through the process.

Very Professional, Excellent door. Very well installed. My property manger is Julie Greenstreet and she always goes out of her way to help. The liason between her and the owners makes for a great relationship with the tenant. Very grateful to all party's concernered. Thankyou.

To Abi for being so helpful, professional & patient with us in the last few months, she made it so easy for us, thank you! X

I have been renting with Miles and Barr for nearly 3 years now.

After a turbulent time with personal issues I can say that Charlotte Thomas at the ramsgate branch has been impeccable with her service and kindness towards me. I couldn’t recommend her as an agent more.

Whenever I need anything she is there and responds promptly with whatever I request I need.

Thank you for everything!

Miles and Barr were helpful all the way from the initial viewing to eventually selling the property later on.

In the sales side thanks to both Lukes, Aimee, and Steve for all their help, and in after sales Jade was really helpful, patient and knowledgable when it came to coming to a deal with the new buyer.

Me and my partner dealt with Abigail Burch, she gave us excellent communication and helped us through needing maintenance and moving out of our flat! The process went nice and smooth and couldnt be more grateful for the help !!🥳

The sale of my property came with a few stepbacks that couldn't have been helped.
Louise Daly made the whole process a lot less stressful and was the glue for the sale not falling apart.
The communication was superb and I could not fault the support recieved from Louise.

From the very first meeting with Sam, I knew that I had made the right choice in estate agent. Viewings on day one before the house had even been put online.
I would have given 5 stars if there was room for negotiation on the fees but I was told no. I know other estate agents are happy to negotiate fees.
It wasn’t long at all before an offer was made and Emily guided me through the whole process. Emily kept me informed throughout and made check ins to ensure everything was going smoothly on my end and the buyers end. Emily went above and beyond with any requests I made such as getting the front photo shot of the house changed.
I would highly recommend to friends and family. Great staff and service. From initial contact to house sale completion within 3 months!

Our initial viewing of the property by the Sales Advisor who conducted our initial viewing of the property, was unprepared & ill advised before showing us around. However this was compensated by the professionalism of Denise Lumpkin, Sales Progressor, who couldn't have been more helpful.

Well, we had a long old journey to get to where we are now - moving this Mon 3rd August - and Emily Stickler has been with us all of the way for working through all the small steps needed, and keeping us informed of what's going on. Any question and request was no bother for her. She's a star!
In fact all of the people in the Folkestone have been so nice and a pleasure to get to know. They are all a great asset to the company. Thank you all for what you've done for us.

My Excellent Maintenance Manager.
Its been great having Madison Rowe as my Maintenance Manager over the last 3 years. She has been very business like and efficient, and quick to reply to any problems l have. She has a cheerful, friendly manner and its been a pleasure having her as my Maintenance Manager. She is definatly the best one l have had after a long association with Miles and Barr.

Michelle (Ramsgate Office) has been my Property Manager for several years now. She has always dealt quickly with any late payments from tenants & any of my other enquiries efficiently & is also very knowledgeable about all of the recent legislation changes. I have needed a variety of works undertaken on my properties over the years & she always quickly arranges quotes for me. Sarah

First of all I would like to say that during the period from when I started looking for a house I found Miles and Barr to be very helpful and easy to deal with when viewing a rather large amount of houses on a regular basis. But most of all I'd like to mention that since starting the purchase process I had the privilege of being assisted throughout by Emily at the Folkestone Branch. Emily kept in contact with me on a regular basis, assisting me with my queries and needs to get the deal done. She was very friendly and and easy to talk to. I am very glad to have had Emily looking after my interests. I could not have done it on my own without her knowledge and expertise.

Had a great experience. Debbie was very helpful and would chase up the solicitors when needed. We have had a quick turnaround from selling to exchange was roughly 3 months.
Would definitely use this agent again.

Miles and Barr have been exceptional in the sale of my property. They have made the process efficient and stress free. I would like to extend my personal thanks to the whole team, especially Jade Eccott who has been on hand every step of the way. Always available at the end of the phone for help and guidance. I would recommend Miles and Barr.

I am extremely pleased with the prompt and helpful attention we have been given by Miles and Barr in both letting and in sales.
We have been with the same agent for over 20 years and Charlotte Dyer has most efficiently and expertly managed our properties for well over a decade. I have always been impressed by Charlotte’s professionalism and kindly manner.
Although we may not have the largest portfolio, I could not wish for a better service or more pleasant, helpful and effective staff.

Our time with Miles & Barr was hassle free. It was a seamless experience with each communication and dealings with the team. We got prompt review of any concerns with our rental property and our stay was comfortable. Overall the property manager Michelle was most helpful and kind. Keep up the good job!