Mile High Glass Pipes Reviews 

45
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had an issue with a previous order from Mile High. At first I didn’t get much feedback or help with my order, but one representative (Leo) reviewed my case and got me squared away in less than 10min... See more

Company replied

Rated 5 out of 5 stars

This company is comitted to give you excellent service. I had a problem with an order and I did not contact them directly to fix the problem but they took the time and made my order right and did it d... See more

Company replied

Rated 4 out of 5 stars

Item shipped quickly but sadly was broken in transit. That day I got a refund since one part was not available but they offered me a discount on that part. My one issue is that I do not wan Mile H... See more

Rated 5 out of 5 stars

I've been using mhgp for a few year's now, and you guys always have good quality pipes and pretty great prices. From personal use to gifts for friends, I'd hands down pick mhgp for any occation!

Company details

  1. Vaporizer Store
  2. also in
  3. Cannabis store
  4. Electronic Cigarette Store

Written by the company

Your Favorite Online Headshop with glass pipes, Bongs, Water Pipes, Dab Rigs, vapes, oil rigs, Bubblers, and more with free shipping in the US.


Contact info

4.0

Great

TrustScore 4 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(45)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Swift Turn Around

I had an issue with a previous order from Mile High. At first I didn’t get much feedback or help with my order, but one representative (Leo) reviewed my case and got me squared away in less than 10mins after noticing my request were overdue.

18 October 2020
Mile High Glass Pipes logo

Reply from Mile High Glass Pipes

Rafael thanks for your updating service review, it means a lot, I hope you enjoying your piece by now. Come back anytime.

Rated 5 out of 5 stars

Five Stars ⭐️

The item was shipped the same day and got here roughly around the same time they estimated it would. Sezzle is a nice touch even for smaller purchases like mine.

14 October 2020
Rated 4 out of 5 stars

No problems so far

No problems so far, my expectations are different than yours.

I received my order with no damage...will try soon and see if it delivers.

6 October 2020
Unprompted review
Rated 4 out of 5 stars

Unimpressed

UPDATE: I was finally contacted and taken care of by someone in this company. I feel that what I gathered was they did not have my order available because they lacked the product. So with that being said I love my stuff. They did come through and whatnot, but I'm bummed that I wasn't contacted earlier to be made aware of the situation.
Original: Order placed on 9/6/2020. After attempting for 3 days to reach a staff member via chat option on website, and after sending an email, all I received back was an email stating a ticket would be made and forwarded to shipping. I have not heard back for 2 days now since that and all I would like to know is where my order is. It does not show filled or shipped and it's been 10 days. If your company is more than 10 days behind on shipping then there should be more of a warning than the average covid-19 message every site has now. Why wouldn't the person who created the ticket just figure out what the delay is? This is very opposite of speedy shipping. My order is for over $150. I've even tipped the establishment. Which I am an avid online shopper and have never seen that option. Very unimpressed with this place as I feel I could have ordered and received from many other companies I've used in the past.

17 September 2020
Unprompted review
Mile High Glass Pipes logo

Reply from Mile High Glass Pipes

Hi J Sei, we are sorry that your order took longer than expected to ship out. I see that you received your order completed. We apologized for any inconvenience this may caused you. Hope to see you again.

Rated 1 out of 5 stars

this USED to be a great place

this USED to be a great place, no more! an obvious corporate do not care about customers company. placed an order 08/19 and on 9/13 still not shipped. this is after multiple emails and text they create a shipping label on 09/10 and claim shipped. what a joke. just want my refund and i WILL NEVER BE BACK. mile high glass pipes is really a mile low.

they like to fabricate the story as well.

13 September 2020
Unprompted review
Mile High Glass Pipes logo

Reply from Mile High Glass Pipes

Hello Lou Sockalexis
Please provide your order #, please allow us to take a second look at your case.

Rated 5 out of 5 stars

Shipping was super fast and the pipe is…

Shipping was super fast and the pipe is beautiful and well made. I have already dropped it several times and its still in one piece without chips in the glass.

9 September 2020
Unprompted review
Mile High Glass Pipes logo

Reply from Mile High Glass Pipes

Hi Kari, thanks for taking the time to give us a service review, we are glad to know that you are happy with your purchase. Hope to see you again. Enjoy life.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look