Mila Reviews 1,281

TrustScore 4.5 out of 5

4.7

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Company details

  1. Insurance Company
  2. Condominium Complex
  3. Homeowners' Association
  4. Insurance Broker
  5. Property Administrator
  6. Property Management Company

About Mila

Written by the company

Mila est un assureur français agréé par l'ACPR, spécialisé dans l'immobilier.

Forte de ses expertises digitales, immobilières et assurancielles, Mila entend bouleverser ses marchés avec une expérience client et des services plus complets, plus innovants et plus couvrants.

Mila distribue par le biais de ses partenaires courtiers des Garantie Loyers Impayés (GLI), assurance Propriétaire Non Occupant (PNO), Multirisques Habitation Locataire (MRH) à destination des professionnels de l'immobilier (agences immobilières) et des propriétaires bailleurs indépendants.

Les promesses fortes de Mila :

- Réduire les délais d'indemnisation des assurés : Mila paye les loyers en 48h.

- Accélérer la mise en location des logements : Mila certifie le dossier locataire en 6h.

- Fluidifier les processus de souscription et de déclaration des sinistres : Mila octroie la garantie sous 48h.

- Accéder en temps réel à toute l'information sur les sinistres et sur les souscriptions pour mieux répondre à leurs propres clients : un espace client ADB complet et ergonomique.

- Proposer un service client compétent et personnalisé : un conseiller Mila dédié, formé et basé en France qui vous connaît.



Découvrir Mila

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 95% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

As always - an easy, smooth process

As always - a very easy and smooth process to open a new GLI insurance policy for a new tenant, and close down the prior policy. The easiest insurance process I’ve encountered to date and a very pleasant team.

7 February 2026
Mila logo

Reply from Mila

Thank you very much for your feedback.
We’re delighted to hear that the process of opening and closing your GLI policies was smooth and straightforward. Providing a simple, efficient, and pleasant experience is exactly what we strive for every day.
Your trust and continued confidence mean a lot to our team. We look forward to supporting you again in the future.
See you soon,
Mila Team

Rated 5 out of 5 stars

Efficace et simple

28 January 2026
Mila logo

Reply from Mila

Merci pour votre retour et votre note.
Nous sommes ravis que notre service vous ait apporté satisfaction.
Au plaisir de vous accompagner à nouveau.
A bientôt,
L'Equipe Mila

Rated 5 out of 5 stars

Efficient setup of Rental guarantee.

I took out Rental Insurance and the set up procedure was very efficient with my tenant's Dossier checked and approved within a day.
I hope they are as good if I ever have to make a claim!

26 December 2025
Mila logo

Reply from Mila

I took out Rental Insurance and the set up procedure was very efficient with my tenant's Dossier checked and approved within a day.
I hope they are as good if I ever have to make a claim!
The Mila Team

Rated 5 out of 5 stars

Gli Mila

acces aise au site qualite des differents services acceuil telephonique enquete sur les profils proposes tarif correct par rapport aux prestations offertes.a voir a l usage...

13 August 2024
Rated 5 out of 5 stars

HUGE APPRECIATION

What does a client require from an insurance company:
- Clear and transparent processes.
- Clear and transparent communication.
- Care, understanding, and swift decision making

—MILA WILL NOT DISAPPOINT

When you call your insurance company you are usually not in a good place and would ideally resort to an expert in the field.

I have always received:
-Immediate response;
-Clear answers:
-Time of day to provide clear explanations.
- Even in some instances accommodation in extreme scenarios.

I don’t know how else to convey my sincere appreciation for the people that work there and the organisation for its service.

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Communication efficace et agreable

Ce qui m'a seduit au dela du produit, c'est la facilite de communication par telephone, bonne reactivite, contact tres agreable et efficace.

6 July 2023
Mila logo

Reply from Mila

Merci pour votre retour, n'hésitez pas à nous contacter de nouveau, nous sommes là pour vous aider !

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