Migrate Reviews 234

TrustScore 2.5 out of 5

2.4

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Rated 3 out of 5 stars

Early days yet have only registered, not switched waiting until the end of my fixed rate deal but all conversations with James were positive and a check on Uswitch resulted in the same suggestion for... See more

Rated 3 out of 5 stars

Confusing. Migrate dashboard was telling me that I had no better options for a few days after the cutoff point. Then a switch email came through a couple days later

Rated 4 out of 5 stars

As a new client to you i,m not able t say very much about your service tp date. I begin with my new supplier in early august and look forward to long association. it is comforting to know that you wil... See more

Company details

  1. Price Comparison Site

Information provided by various external sources

Automatic energy switching service in the UK


Contact info

2.4

Poor

TrustScore 2.5 out of 5

234 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Although initially very efficient on…

Although initially very efficient on finding cheaper gas and electricity, after deciding to transfer, having smart meters myself, I found that the company I was transferring to, 'AVRO' did not have the facility to read smart meters. Therefore, I had to cancel my transfer and stay with Shell Energy.
However, I cannot fault Migrate. James from Migrate has been very apologetic and given some very useful information given my particular circumstances. The fact that My 3-year fixed contract with Shell Energy runs out at the end of March 2020, I will then look into further options and certainly see what Migrate can offer. One further point is that I learned some very useful information, including Migrate after visiting the Coffee Caravan Warm Homes advice centre which visits different areas.

16 October 2019
Unprompted review
Rated 1 out of 5 stars

Wrong payment

16 October 2019
Unprompted review
Migrate logo

Reply from Migrate

Hello,

We've challenged this review as this account has been suspended due to incorrect account information. We've tried to get in touch on several occasions and cannot get through with any of the contact details provided.

Best,
Team Migrate

Rated 5 out of 5 stars

Wish there was a company that provide…

Wish there was a company that provide service like this that could, be applied to the insurance sector.
This has to be one of the best people/customer services ever that's automatic, love how easy it was to set-up, and Migrate then making the switch automatically, with a lovely email telling me much I am going to save, this time £217 which i just got today.. woo hoo .

14 October 2019
Unprompted review
Rated 5 out of 5 stars

Migrate has proved to be an efficient…

Migrate has proved to be an efficient way to have someone to automatically survey how much I am spending on household energy and to instantly switch me to a cheaper tariff. A great innovation for consumers, and I hope every household in the UK takes advantage of this service.

14 October 2019
Unprompted review
Rated 5 out of 5 stars

Excellent and easy to use, well done Migrate!

Very easy to use the online interface which had me registered with Migrate in seconds. From then it’s just a matter of entering a few simple details (some from your latest bill from your existing supplier, if you have one to hand, if not you can proceed without one) and Migrate does the rest showing you your yearly savings from an extensive list of their suppliers.
I will now be switched each year without lifting a finger, Migrate will do the work for me.......what’s not to like?!

10 October 2019
Unprompted review
Rated 5 out of 5 stars

Great customer experience

modern, clean website with a very responsive chat function. Seems like a really good business proposition, so looking forward to see how the renewal will work next year.

1 October 2019
Unprompted review

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