While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 128 reviews, most reviewers were unhappy with their experience overall. Many customers reported that products, such as earbuds and headphones, stopped working or broke within a few months of purchase, often citing issues like one earbud failing to charge or hardware breaking. Reviewers also frequently experienced poor customer service, characterized by a lack of response, automated replies, and unhelpful interactions, making it difficult to resolve product issues. Furthermore, many people were dissatisfied with the company's refund policy, stating that refunds were not offered even for faulty items, leading to frustration and financial loss. Conversely, a small portion of people felt satisfied with the product quality, praising the sound, battery life, and comfort of some earbuds and headphones, and even recommending certain products for their performance and durability.

What people talk about most

Product

Users describe ambiguous interactions with product, with many customers expressing significant... See more

Quality

People report ambiguous experiences with quality, with many reviewers expressing significant dissatisfaction,... See more

Refund

Clients share negative opinions on refund experiences, with many reporting that companies refuse or ignore... See more

Response time

Reviewers highlight negative aspects of response time, with many reporting that representatives stop... See more

Customer service

Consumers find customer service to be negative, with many reporting that support responses sound AI-generated... See more

Reviews shaping this summary

Rated 2 out of 5 stars

These earbuds worked really well for the first 2 months however. If using an direct sunlight they can cut out, increase/decrease volume or completely shut down. Very annoying while running a half mara... See more

Rated 3 out of 5 stars

When I tried the Sonictrek QuietMix headphones, the noise cancelling worked decently in my office. However, after two hours, the ear cushions felt a bit warm. Sound quality is fine for calls and music... See more

Rated 3 out of 5 stars

When I used the Sonictrek sleep buds, they were very comfortable for side sleeping. I barely felt them in my ears. The audio is more suited to soft sounds than music, but they did help me relax at nig... See more

Rated 3 out of 5 stars

The Mifo O5 Wireless Earphones have good sound and battery life, but the touch controls take time to get used to.


Company details

  1. Electronics & Technology

Information provided by various external sources

mifo manufactures and sells high end audio accessories including the award winning O5 True Wireless earbuds with charging case


Contact info

2.2

Poor

TrustScore 2 out of 5

476 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The Plus 4-Slice Popup Toaster it's a…

The Plus 4-Slice Popup Toaster it's a great addition to my kitchen. I love how convenient and efficient it is! I'm extremely satisfied with it. It toasts evenly and quickly. They making my breakfast preparation much easier.

2 January 2025
Rated 4 out of 5 stars

The Devanti edition make my picnics and…

The Devanti edition make my picnics and family time more enjoyable. Mifo AUS make it compact and efficient design. It provides convenient cooling or heating. Its portability makes it easy to carry and perfect for outdoor gathering.

1 January 2025
Unprompted review
Rated 5 out of 5 stars

I feel so glad that I have Eye and Face…

I feel so glad that I have Eye and Face Massager from Tanami is an amazing choice for relaxation. They improving my sleep quality. They helping me to reduce stress and promote healthier sleep. Tanami is reliable brand. They ensure a comfortable experience.

1 January 2025
Rated 4 out of 5 stars

A health monitoring wristband can…

A health monitoring wristband can greatly assist me in maintaining my health during MBBS studies. They help me to proper my sleep time and exercise. Due to my watch I reduce stress and improve focus during long study sessions.

2 January 2025
Unprompted review
Rated 4 out of 5 stars

The 64GB memory card provides me a…

The 64GB memory card provides me a amazing storage for long recording sessions. With Wifi connectivity. I can easily share or transfer your content on the go. Its front camera ensure you never miss a moment from multiple special moments.

29 December 2024
Rated 5 out of 5 stars

I am very happy because I order the…

I am very happy because I order the stick Vacuum they make easy my life. Their smart display makes cleaning easier and more efficient as well they show real time cleaning status update. They help me to focus on my work without worrying.

30 December 2024
Unprompted review
Rated 4 out of 5 stars

This dryer is a must have for any…

This dryer is a must have for any stylist looking to achieve professional results without compromising hair health. I ordered it for my hair salon. It's been amazing. The SmartTemp feature ensures consistent heat.

29 December 2024
Rated 5 out of 5 stars

Mifo AUS offers excellent delivery…

Mifo AUS offers excellent delivery services. They provide maximum free delivery options. They ensure amazing shopping experience. They offer to their customers to receive orders quickly without paying shipping cost.

30 December 2024
Unprompted review
Rated 5 out of 5 stars

The built in smart features noise…

The built in smart features noise cancellation is helping me focus in noisy environments. The Smart Q headphones offer clear sound quality. They are enhancing my voice call is clear. Their comfortable fit makes them perfect for long hours of use.

29 December 2024
Rated 4 out of 5 stars

They are lightweight and durable

They are lightweight and durable. This is perfect for everyday use or workouts. The Mifo Plus Gen earbuds provide excellent sound quality. The battery life is impressive. They charge very reasonable prices.

29 December 2024
Unprompted review
Rated 1 out of 5 stars

Liars and grifters

Liars and grifters. Everything about this organisation is predatory and designed to take as much of your money as they can.

My personal experience with these is that they charged me twice for the same item, took months to arrange a return (and only agreed on the condition that I remove my bad review of their site).

It is now over 2 months since I returned the product and despite multiple attempts, I have recieved no refund, no communication, no anything.

I cannot give these people a worse rating.

23 August 2024
Unprompted review
Rated 1 out of 5 stars

STAY AWAY FROM MIFO

STAY AWAY FROM MIFO. 100% drop shipping business. If you’re lucky enough to receive your item which takes forever, you will NOT receive a refund if needed. Read CONSUMER AFFAIRS VICTORIA’s warning… wish I did.

9 January 2025
Unprompted review
Rated 2 out of 5 stars

Why you should not buy their over priced ear buds

I have purchased those earbuds . Supposedly great quality sound and top of the line . Not impressed at all ; i have previously purchased earbuds in an add on fb about earbuds that were like the big brands but not even a quarter of the price ! $15 . They are better than the ones i just purchased from Mifo for $149 ! While they are not that bad they are far to be the best . Sorry but come back with a better product that doesnt turns itself off , doesnt make funny noises and better wind proof performances .

6 January 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!

Big, big problem with this company! Purchased a Sonictrek Fast Trigger 1080P 36MP Trail and Scouting Camera from them Dec 2024. Camera does not read SD card. Had a few e-mails with them but when I asked for a refund they stopped responding. Have contacted my bank who have lodged a dispute with them. See warning about them from Consumer Affairs Victoria. Very bad. DO NOT BUY FROM THIS COMPANY!

20 December 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look