Midnight Hour Reviews 1,119

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,071 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are well-made and often exceed expectations. People are also very satisfied with the delivery service, highlighting fast shipping and accurate tracking information, ensuring orders arrive on time and in perfect condition. However, some customers also noted issues with the return policy, finding it to be strict or unclear, especially when items don't fit as expected. A few other people also felt that sizing could be inconsistent, leading to the need for returns or exchanges.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising the high quality and beautiful... See more

Quality

Customers consistently note positive experiences with quality, praising the high-quality, well-made, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and speedy shipping. Many... See more

Order

Customers had positive experiences with order. Many reviewers praised the ease of ordering and the quick... See more

Return policy

People report ambiguous experiences with the return policy. Many customers found returns and exchanges to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Midnight Hour is my go-to witchy and Gothic brand! Everything is such high quality and beautifully made/designed clothing. I was always the unusual and punk/gothy kid in high school and now this almos... See more

Rated 5 out of 5 stars

The dress fit perfectly and the tights were more comfortable than expected. The tights were also a little confusing to put on but only because they got a little winded up. Otherwise I got so many comp... See more

Rated 5 out of 5 stars

I love Midnight Hour. I have purchased several outfits from them and have been extremely impressed by all their f them. The clothes are good quality and fit true to size. The material is comfortable a... See more

Rated 5 out of 5 stars

The quality of both of the pants I've ordered is so much higher than I expected and I'm so thrilled. I've gotten loads of compliments on both. Sizing is pretty accurate, and I loved that it arrived in... See more


Company details

  1. Clothing Store

Written by the company

Dark aesthetic fashion brand. Gothic and alt inspired clothing and accessories with superior quality and fit. Plus size inclusive. Female and family owned, based and shipped from Los Angeles, California.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

accurate sizing

This was my first purchase, although I've been a follower since the beginning... I struggle with buying clothes online so it took a while to get up the courage to try something out. I am so happy that I took that risk!
I've been looking for more corporate goth pieces to add to my wardrobe and these pants fit in perfectly! Sizing was easy and very accurate. I like the option for shorter length pants as that is what I prefer.

24 March 2026
Rated 5 out of 5 stars

Amazing Quality and Good People!

The quality of the clothing is always amazing, and nothing feels cheap. The shipping for me is always so fast and when I do have comments or need to exchange (a very rare occurance), the company is always very responsive and kind. I get so many compliments on the clothing I get from them and recommend them as much as I can!

23 March 2026
Rated 5 out of 5 stars

Bought a dress and shirt for my wife…

Bought a dress and shirt for my wife and it came incredibly fast in the mail. The products were nicely packaged, smelled clean and non-chemical, and the quality was exceptional. The items fit with plenty of stretch and room for moving, and they looked exactly like the items advertised. Overall my wife is incredibly happy and she looks amazing.

23 March 2026
Rated 5 out of 5 stars

Fast shipping

Fast shipping, product came really carefully packaged as I purchased sunglasses. Nice leather and magnetic case.

25 March 2026
Rated 5 out of 5 stars

A quality company

I have both the cemetery and the cathedral sweaters. I love them, and highly recommend! They are good quality and the fit is as described. I look forward to any future sweater offerings.
I also bought 2 shirts for my daughter, which she loves and she bought herself a dress!

17 April 2026
Rated 4 out of 5 stars

Sizes fit how they're suppose too!

Sizes fit how they're suppose too!
Was worried bout some items that I got on if the fit would work,and they do!!!
Quality items too!!
Ordering and receiving items arrived on a timely matter.

27 March 2026
Rated 5 out of 5 stars

Always a good experience

I have ordered from Midnight Hour three times so far, and every time it is a smooth and speedy process. Typically my orders arrive within a week and a half, which is very quick compared to some other sites. The quality of the clothing is also amazing, and some of my favorite pieces are from Midnight Hour. The price is also super reasonable compared to the quality, making it affordable while also avoiding fast fashion.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Best Dresses for Women’s Bodies, For Every Occasion

Excellent quality garments, that really seem to be made with female anatomy in mind. The pieces are flattering, with a multitude of designs to compliment every body type, and hemlines are long enough that most garments are appropriate for a professional setting, as well as social events. I get TONS of compliments on my Midnight Hour gear, and I’m constantly turning women onto this brand!

18 March 2026
Rated 2 out of 5 stars

Not worth the money.

Cool designs but everything is super cheaply made and not worth anywhere near what they charge for it. T-shirts are see-through thin, sweatshirts are comfy but the designs are just cheaply printed, and the body harnesses could be purchased on amazon for a 1/3 of the price - rough and unfinished. Again, I like the designs, but nothing is worth what they charge.

19 March 2026
Midnight Hour logo

Reply from Midnight Hour

Hi Mary,
I see you have a couple of orders with us and did not return them, you are welcome to return within 30 days of ordering if you're not happy with the product. Our harnesses are custom designed by us and not available for sale on Amazon unless someone did a knock off of them with a lower quality material.
The Metamorphosis t-shirt you purchased that you said is see-through thin is our top selling tshirt for the 3rd year in a row, so we are very surprised to hear that.

Rated 4 out of 5 stars

Shipping was prompt but fabric quality a bit disappointing

Shipping was prompt. This was the first time I ordered from Midnight Hour. I ordered 2 blazers and a dress to wear at work (I am a professor). The cropped blazers are absolutely stunning - though a bit challenging to iron to get the wrinkles out from being folded and the shipping process. I am a bit disappointed by the material of the dress. It took a very long time to iron it. When I wore it for the first time, it easily wrinkled again. Additionally the fabric when the buttons are done up bulges in a really odd way - the fabric "bubbles out" and is not smooth where the buttons are fastened. The dress is loose fitting on me so it's not that the dress is tight and therefore pulling at the buttons. Shame as the dress and embroidery is really lovely.

19 March 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look