Midas BedsReviews 

515
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 499 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their sturdiness and good finish, with many appreciating the useful storage options. The delivery service is frequently highlighted as fast, efficient, and well-communicated, with many people commending the polite and helpful staff who often go above and beyond by assembling beds or carrying items upstairs. However, some customers also noted issues with product quality, describing items as flimsy, poorly built, or not matching the advertised heavy-duty standards. A few other people also felt that communication was poor, with instances of undelivered items, damaged goods upon arrival, or ignored requests for refunds.

What people talk about most

Product

Customers generally express satisfaction with the product, highlighting its quality, sturdy construction, and... See more

Delivery service

Consumers generally report positive experiences with the delivery service, often highlighting excellent and... See more

Quality

Customers consistently note positive experiences with quality, praising the well-built and sturdy... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent and first-class service... See more

Staff

People report positive experiences with staff, frequently praising the delivery teams for their helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Midas beds were an excellent company to supply &install new bed base.Have slept on it with existing Simba mattress & sleep is now wonderful.The two men took away my existing divan base which I can now... See more

Company replied

Rated 5 out of 5 stars

Lovely bed and mattress my father in law was very happy, very good service from this company and a quick turnaround, great selection of colours, delivery guys were great! Assembled the bed quickly w... See more

Company replied

Rated 5 out of 5 stars

Right from when I ordered my bed , I received emails keeping me upto date with its progress. I was given a date for delivery and the opportunity to change it if need be .i was contacted by the delive... See more

Company replied

Rated 5 out of 5 stars

10/10 service. Superb quality. Fantastic pricing. Fast and perfect delivery. Will most definitely use again. Cannot fault the service from start to finish. Keep up the good work, this company is d... See more

Company replied


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

We’re a family-run business with over 30 years of experience in crafting quality beds. At Midas Beds, comfort runs in the family. With decades of expertise, we know what it takes to create the perfect night’s sleep – combining timeless craftsmanship with everyday affordability. Every bed we offer reflects our commitment to quality, durability, and care. Why Choose Midas Beds? Made in the UK Every product we make is built by hand in the UK. From sturdy frames to supportive mattresses, we take pride in delivering locally made quality you can trust. Free & Fast Delivery Free & Fast Delivery available within 3–7 working days. Additional shipping surcharges may apply based on your location. 0% Interest, Buy Now Pay Later We believe everyone deserves great sleep—without financial stress. That’s why we offer 0% interest finance and flexible Klarna payment options, including Buy Now, Pay Later. 5-Year Warranty We stand behind our craftsmanship. That’s why all Midas Beds products come with a 5-year warranty for peace of mind.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

515 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(515)

486 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant quality bed and mattress for…

Brilliant quality bed and mattress for the price.was kept well informed on the delivery also got to pick my own delivery date to which was great.

24 April 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic feedback! We’re delighted to hear you’re happy with the quality and value of your bed and mattress.

It’s also great to know you appreciated the delivery updates and flexibility in choosing your delivery date.

Kind regards,
Midas Beds

Rated 1 out of 5 stars

Order number 5726

Order number 5726
Made a order on tues 12th may and the website states delivery is 3-7 days.Have now waited 9 days and still waiting.phoned customer services 4 times thurs 21st may and guess what no answer.
Should not advertise on your website 3-7 days if you cant stick to your promises.not one person has been in touch with me from this company.
Very disappointed 😞

21 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

We sincerely apologise for the inconvenience and frustration caused by the delay and lack of communication regarding your order.

We can confirm that your bed is scheduled for delivery tomorrow, and we hope everything arrives perfectly and meets your expectations.

If you require any further assistance at all, please feel free to email us and we will be more than happy to help.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

really good delivery service came on…

really good delivery service came on time and the quality is 10/10 as is the customer service

21 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your amazing feedback! We’re delighted to hear you were happy with the delivery service, product quality, and customer service.

Your kind words and 10/10 rating truly mean a lot to us.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Fast production

Fast production, great service. Pleased with the product. My only issue was the very early delivery slot!

14 May 2026
Unprompted review
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Reply from Midas Beds

Thank you for your feedback! We’re delighted to hear you were pleased with the product, production time, and overall service.

We also appreciate your comments regarding the early delivery slot and will pass this feedback on to our delivery team.

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Happy with purchase

Bed fine - only problem was lack of instructions on how to put it together.

21 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re pleased to hear you’re happy with the bed overall.

We also appreciate your comments regarding the assembly instructions and will take this on board as we continue to improve our products and customer experience.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Excellent service from order to…

Excellent service from order to delivery. Great communication when I needed to speak to them. Excellent quality bed.
Thrilled with this purchase. Thanks

15 May 2026
Unprompted review
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Reply from Midas Beds

Thank you for your wonderful feedback! We’re delighted to hear you had an excellent experience from ordering through to delivery, and that you’re thrilled with the quality of your new bed.

We really appreciate your kind words about our communication and service.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Ordered the reinforced divan which…

Ordered the reinforced divan which arrived and taken to the bedroom. The bed was easy to assemble and we are really happy with it. The delivery and all round service was very good

5 May 2026
Unprompted review
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Reply from Midas Beds

Thank you for your lovely feedback! We’re delighted to hear you’re happy with your reinforced divan bed and that assembly was quick and easy.

It’s also great to know you were pleased with the delivery and overall service. We really appreciate your support.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great service

Good quality beds great delivery really happy with my purchase

10 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your lovely feedback! We’re delighted to hear you’re happy with the quality of your bed and the delivery service.

We really appreciate your support and are pleased you’re happy with your purchase.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great service

Kept well informed and bed is great.

13 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re pleased to hear you felt well informed throughout the process and that you’re happy with your new bed.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Brilliant

Easy to order, honest delivery times. Great value and product

14 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your great feedback! We’re delighted to hear you found the ordering process easy, the delivery times reliable, and that you’re happy with the value and quality of your product.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

The bed is sturdy and comfortable

The bed is sturdy and comfortable. The ordering and delivery were excellent with really good communication and the two delivery drivers who assembled the bed were great, even taking away the packing which has not happened with other company’s. All in all a five star experience.

4 May 2026
Unprompted review
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Reply from Midas Beds

Thank you for your wonderful feedback! We’re so pleased to hear you’re happy with the comfort and sturdiness of your bed, and that the ordering and delivery process exceeded your expectations.

It’s fantastic to know the delivery team provided such great service and helped by removing the packaging too. We truly appreciate your kind words and your five-star experience with us.

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Pleased with the new bedbase.

Order only took a few days to complete.Delivery was good and came at time arranged.
Slight niggle- black plastic underneath the base where it was a bit loose on the edge. Also only one bracket came with the base to hold it together but after an email, the other came in the post. Otherwise, very pleased with the quality of the base and the fabric.
Would recommend this company.

8 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your detailed feedback! We’re pleased to hear your order arrived quickly and that delivery went smoothly and on time.

We also appreciate you bringing the minor issues to our attention, and we’re glad the missing bracket was resolved promptly by our team. It’s wonderful to hear you’re happy overall with the quality and fabric of the base.

Thank you again for your recommendation.

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Good service a little more comms about…

Good service a little more comms about production and expected delivery would have made 5*. Products good and delivery time adhered to.

8 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re pleased to hear you were happy with the product and that delivery was carried out as promised.

We also appreciate your comments regarding communication during production and before delivery. Your feedback is valuable and will help us continue improving our customer experience.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

On time very helpful professional team

On time very helpful professional team

14 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re pleased to hear the team was on time, helpful, and professional throughout your delivery experience.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

A Good bed company who I would recommend.

I am pleased to say that my experience with Midas beds was a really good one. They delivered the bed as promised and kept me informed of the timings on the delivery day every step of the way.
The bed itself is comfortable and looks good in my son's bedroom.
The only thing I would say is I would have liked more information between the day I ordered the bed and it was delivered. It was day 7 before I heard the delivery information. I just would have liked more communication because there was a point when I thought is this bed coming or not.
The guys who did the delivery were helpful and brought the bed in and were respectful to me and my home.
All in all a pleasant experience.

4 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your detailed feedback! We’re delighted to hear you’re happy with the bed and that it looks great in your son’s bedroom. It’s also wonderful to know the delivery team kept you informed on the day and treated your home with care and respect.

We do appreciate your comments regarding communication prior to delivery and understand how additional updates during that period would have been reassuring. Your feedback is valuable and will help us continue improving our service.

Thank you again for your support, and we’re pleased your overall experience was a positive one.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Excellent communication and easy…

Excellent communication and easy delivery

1 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re pleased to hear you were happy with the communication and found the delivery process easy and smooth.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great product at an even better price

Great product at an even better price! Delivery was exceptional too, delivered on time and up steps to my house, then upstairs internally with the minimum of fuss.

13 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic feedback! We’re delighted to hear you were happy with both the quality and value of your purchase.

It’s also great to know the delivery team made the process smooth and hassle-free, even with the stairs involved. We really appreciate your kind words.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Delivered within the week of ordering.. perfect!

Delivered within the week of ordering it and delivered to the room of choice by two delivery men who even called the day before to check the date and time was OK and gave me a text when half an hour away in the 4 hour slot given.

Bed is a beautiful colour, Seal Naples and extremely comfortable. I've had much better night's sleep now. Would highly recommend.

12 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your wonderful feedback! We’re delighted to hear you were happy with the delivery service and communication throughout the process.

It’s fantastic to know you love the Seal Naples colour and that your new bed has helped you get a much better night’s sleep. We really appreciate your recommendation.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Got first response

Very impressed with the customer service. Had a few questions before ordering and they actually replied quickly and helped properly, rare these days lol.

6 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your lovely feedback! We’re delighted to hear you were impressed with our customer service and that our team could help answer your questions quickly and properly before ordering.

We really appreciate your kind words and support.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Absolutely lovely bed

Absolutely lovely bed! I ordered king size, reinforced divan in Black Naples. Was a bit unsure what fabric I wanted and ordered samples, went for a bit of texture, unaware of fabric types, Naples seems to be close to a suede effect and was different to my normal flat colour scheme but works really well and is quite subtle. Read that reinforced meant it was just bit better joints and corners as I was expecting really heavy duty but was fairly light but supports my 6ft tall/big build nicely with my king size mattress no squeaks or movement.

Few quality issues I didn't bother Midas with and sorted myself, for the price I paid £199 with the 20% sale discount, incredible value and quality in all honesty. Fairly quick delivery, took about 5 working days from ordering untill it was ready for the delivery to be booked in.

Really good delivery time options once scheduled for delivery, had it delivered the next day it was confirmed ready and the the 2-man team were happy enough to carry both pieces up to 3rd floor flat with no lift, no complaints from them which I was very happy (and slightly guilty) about. Highly recommend!

9 May 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your detailed and wonderful feedback! We’re delighted to hear you’re so happy with your reinforced divan base and that the Naples fabric turned out to be the perfect choice for your room.

It’s great to know the bed is providing the support and comfort you were looking for, and that you found the overall value and delivery experience excellent. We’ll also be sure to pass your kind words on to the delivery team for handling the stairs so professionally.

We really appreciate your recommendation and support.

Kind regards,
Midas Beds

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