I took my phone for an issue with the TrueDepth camera but the screen was fine and working well. When I came to get my phone back the screen was broken (lots of vertical lines on it) and they said... See more
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Repair was suitably priced. I was kept well up to date all through the process - their online tracking portal is very useful. Team is friendly, efficient and the repair was done exactly on time, a... See more
Company replied
Fast Customer Service and use of Guarantee without any Questions. Thanks for rescuing my Phone! Anytime again!
Via the Apple Care website, Microfix was offered me repair of iPhone scree but when I arrived to the shop I clearly asked after 15 minutes waiting it seems that Microfix could not fix the screen for A... See more
Company replied
Company details
- Electronics Repair Shop
- Computer Repair Service
- Computer Service
- Mobile Phone Repair Shop
- Phone Repair Service
Written by the company
MicroFix – Slimmer repareren. Duurzamer IT-beheer. MicroFix is sinds 1991 dé reparatiepartner voor bedrijven, scholen, instellingen en IT-resellers die kiezen voor zekerheid, kwaliteit en duurzaamheid. We repareren laptops, desktops, smartphones, tablets, printers en servers – zowel binnen als buiten garantie – snel, deskundig en merkonafhankelijk. We zijn erkend servicepartner van Apple (Apple Authorized Service Provider), HP, Lenovo, Dell, Asus én Samsung. Of het nu gaat om een garantieclaim of een betaalde reparatie: we maken het je makkelijk. Elke geslaagde reparatie helpt mee aan onze missie: samen tegen e-waste. We verlengen de levensduur van apparaten en voorkomen onnodig elektronisch afval – goed voor jouw organisatie én voor het milieu. Met een hoofdkantoor in Leiden, een landelijke buitendienst en service op locatie (waaronder “klaar terwijl je wacht”-iPhone-reparaties), zorgen we voor gemak en continuïteit. We denken met je mee, regelen alles en nemen het werk uit handen. MicroFix staat voor vakmanschap, ervaring en maatschappelijke verantwoordelijkheid – al ruim 30 jaar.
Contact info
Willem Barentszstraat 21-23, 2315TZ, Leiden, Netherlands
- 071-5682555
- info@microfix.nl
- microfix.nl
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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I don't give 5 stars easy
I don't give 5 stars easy, however my laptop was fixed under warrantee and it came back as new. Employees came across as friendly and knowledgeable. Last but not least Lap top came back as new.
Really nice friendly people!!
Top service
Top service, vriendelijk personeel.
Iphone issue on the spot behandeld
Changed a macbook pro screen only to…
Changed a macbook pro screen only to have the problem again

Reply from MicroFix
Absolutely not a professional service
Took the laptop to be fixed due to battery issue. They changed the battery and the case without my explicit permission.
Afterward, the board failed due to energy, related to the battery and case replaced.
But they considered that it is a different repair.
So bringing a working laptop and receiving a broken laptop seems to be normal to them.
Just choose another Apple Service Center.
Great
Great, friendly and explanatory service, all the mederwerkers could help in English too.
Concise updates and a prompt service at the desk, I would rate Microfix.
Reliable and good service
Cracked MacBook Screen
In August 2019 Microfix replaced the screen of my MacBook Pro. It had cracked severely. Not only is the new screen working beautifully now, but Microfix kept in touch with me throughout the entire process. I'm very satisfied.
done what had to be done
GREAT HELP :D
Very good and quick service
Excellent service center
Excellent service center, great staff, kind attitude!
My only issue is with Apple, not Microfix. For example, they replaced my top-case (Microfix did), and I'm already having the same issue with the Keyboard keys not working properly. Apple needs to replace the keyboards with a new keyboard that will prevent this basic issue.
I would absolutely go back to Microfix!
Great service, but No estimate given before invoicing
Both your reception and technical help were excellent. I was however very surprised (and a bit distressed) to receive a bill for your services without an estimate beforehand. I assumed the Macbook was still under warranty and the repair would be free. This was not the case, but I did not know it until I came to pick up the Macbook and saw the bill :(. Had I known, I could have waited a few days and gone to the apple genius bar; they would have addressed my issues for free.
My keyboard was changed in a few days
My keyboard was changed in a few days, without any questions via Apple keyboard replacement program. Got notified via email, all good, nothing to add.
Zeer tevreden over Microfix
Zeer tevreden over Microfix. Macbook pro display was defect en het is in rap tempo onder garantie gerepareerd.
Macbook pro retina a1502
Macbook pro retina a1502
display onder garantie vervangen top service
Great service
Very quick and clear process and my laptop was fixed! Perfect!
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