Microexotics Reviews 171

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including plants, invertebrates, and terrarium supplies. Many people highlight the great value for money, often noting that mystery boxes exceed expectations. The ordering process is frequently described as smooth and efficient, with items arriving healthy, well-packaged, and on time. Reviewers also commend the staff for their helpfulness, extensive knowledge, and friendly service, often going above and beyond to assist customers. Some people mentioned receiving fewer items than advertised in their order, specifically regarding toothbrush heads, and were awaiting the completion of their order.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Reviewers consistently praise the... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of live... See more

Order

Customers consistently note positive experiences with order. Many reviewers express satisfaction, stating... See more

Value for money

Reviewers highlight positive aspects of value for money. Customers consistently express satisfaction, noting... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness and knowledge.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 10 White Panda isopods and 10 Spatulatus White, perfect as usual and got a free set up bundle too! Also recently won 10 Shiny Gators in a giveaway on the microexotics whatsapp group which I'm... See more

Rated 5 out of 5 stars

I just received my first order from Microexotics and couldn’t be happier! Since I couldn’t decide what to get, I went for the mystery boxes and they were fantastic. The plants and inverts were beauti... See more

Rated 5 out of 5 stars

have ordered isopods and plants as well as a plethora of dry goods. have always been very happy with what has been received everything is always really healthy and with mystery plant boxes I have re... See more

Rated 5 out of 5 stars

I've always ordered from Micro Exotics, either online, through there whats app group or even at there shows. Cracking value and never a bad purchase. Friendly team who aims to please everyone. Highly... See more


Company details

  1. Pet Store

Written by the company

Our mission is to grow the terrarium hobby within the UK by providing affordable materials, plants, DIY kits and live stock, specialising in isopods and bottle gardens, along with practical and easily digestible information catering to beginners and seasoned terrarium enthusiasts alike.


Contact info

4.9

Excellent

TrustScore 5 out of 5

171 reviews

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Rated 5 out of 5 stars

Excellent company at every level

I’ve placed many orders with microexotics. They’re always super helpful and very kind of I have a query or need advice. Invertebrates, plants and sundries are all extremely good quality and healthy, and packaged very carefully. I can’t recommend them enough.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

I have just received my first ever…

I have just received my first ever delivery from Micro Exotics, what can I say, well the sturdy outer packaging protected the contents perfectly and the fragile tape left no doubt as to be gentle with the contents. Upon opening the box the inner contents were well protected with various thicknesses of paper and card, along with bubble wrap and more boxes. The heat pack was still releasing a lot of warmth which controlled the boxes internal temperature, a big tick there.
To the right was a white box containing a magnetic acrylic enclosure which is blemish free, well protected and really well made, with strong magnets which give a good, strong closure and hold the openings in place well.
To the left is another larger brown box, well ventilated, and well cushioned both inside and out, in the centre of which in a well ventilated pot, sitting happily inside a tiny web pod is a small , brown, inquisitive (as it constantly kept a view of me), Phidippus regius, or Florida Regus jumping spider, the cutest and after a short time friendliest little thing I've ever had. It looks so healthy, it is eating and drinking well and above all else has brought pleasure to my entire family.
Would I recommend Micro Exotics.. without a shadow of a doubt, the customer service, advice and customer experience I have had is faultless and everybody should enjoy this level of professionalism at least once.
I am not affiliated with Micro Exotics and I paid for these items, and this is my personal and honest view of my experience and I was not paid or approached for this review.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Five Star Service Every Single Time

I've placed loads of orders with Micro Exotics over the last couple of years, and I can't recommend them enough. Everything is always packaged very well and arrives quickly. I don't think I've ever noticed a dead isopod in any of my packages. I've had many mystery boxes and the value for money is always incredible. For my most recent order I was convinced I'd be sent somebody else's parcel, the contents were amazing, worth far more than I'd paid. Communication is always great, really friendly and helpful. I will be placing many more orders with Micro Exotics :)

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Super happy with my mystery boxes

Super happy with my mystery boxes. I received a really wonderful selection of plants and isopods. Everything package with care and arrived in perfect condition. I had a call the day of packing to check what sort of plants I wanted which I felt was a fantastic touch. I will definitely be buying from micro exotics again.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Microexotics is amazing

Microexotics is amazing, the care and time that Microexotics puts into their creatures and plants is evident. Thoroughly impressed with the customer service and communication as well as my isopods and substrate I received. I've already been back and ordered again, I will continue to do so, as well as highly recommend to anyone looking for things they sell :)

5 February 2025
Unprompted review
Rated 5 out of 5 stars

100% Recommned

Great products. Have ordered invertebrates. Substrate items, and accent pieces such as limestone rocks. Great communication and swift delivery.

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Micro exotics review

Amazing company run by amazing people. I've ordered from them multiple times and it just gets better and better, all the animals arrive safe the packaging is great and the heat pack is even still warm.

Amazing service

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Vents and Begonia

Got some vents to make some grow out bins for froglets... easy to fit and they truly are fruitfly prof.. awesome..also previously got a Begonia vankerckhovanii,I was expecting a small plant and received a small bush.. brilliant

28 September 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service and variety of products

I have purchased some isopods from Adam at Microexotics, as well as mystery plant box. The isopods arrived looking very happy and well packaged. Plants were very healthy too.
The turn around was very quick with a good communication from Adam.
Myself and my son since met Microexotics team in one of the shows they have attended and got to chat about various species and plants.

30 June 2024
Rated 5 out of 5 stars

I’m absolutely thrilled with my…

I’m absolutely thrilled with my purchase! The plants are beautiful and healthy, and the communication throughout the process was fantastic. The delivery was prompt and well-handled. I highly recommend this seller!

18 October 2024
Unprompted review
Rated 5 out of 5 stars

A fantastic seller of all things isopod & more

A fantastic seller, my 'go-to' for all isopods, substrates, and leaves. I have had over 10 species/varieties of isopods from Microexotics and all have arrived in excellent condition and have thrived - I have new babies from almost all too. Probably the best selection of pods available on Microexotics! Great quality plants and dry goods including leaves, substrates, and rocks. Communication great and has given updates about postage and advice about isopods/plants when needed. The packaging is excellent, all very safe and warm and recyclable. Would highly recommend.

15 October 2024
Unprompted review
Rated 5 out of 5 stars

Have ordered several things recently…

Have ordered several things recently and in the past. Always has excellent service and a very user friendly website. Micro exotics has something for everyone and an awesome variety of inverts and dry stock. Would highly recommend and will definitely be purchasing again in the future

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Quality and Service – Highly Recommend!

I’ve been a regular customer of Adam at Microexotics.co.uk, and every purchase has been faultless. Most recently, I ordered Shiny Gator isopods, Pak Choi, Red Pak Choi, and a variety of plants, including Margravia el coco. Everything was packaged with exceptional care, with heating provided where needed, ensuring all items arrived safe, healthy, and in perfect condition.

Adam’s daily WhatsApp auctions are an absolute gem – perhaps I’m shooting myself in the foot by sharing this, but about 60% of my purchases have come from these offers. They’ve allowed me to snag some incredible isopods and plants for far less than I’d pay elsewhere, and the quality is consistently outstanding.

Whether you're looking for isopods, plants, or bioactive supplies, Microexotics.co.uk should be your go-to. Exceptional products, excellent service, and unbeatable value – highly recommended!

18 January 2025
Unprompted review
Rated 5 out of 5 stars

Healthy plants and mini-beasts for bioactive terrariums

This is a great business to get plants, custodians/minibeasts and all sorts of other goodies to build and enhance bioactive terrariums. It also offers a lovely community for advice and a place to show off your latest build. I highly recommend this shop - everything arrives in excellent condition and real care is taken when shipping the plants and mini-beasts especially when it is very hot or cold.

17 December 2024
Unprompted review
Rated 5 out of 5 stars

Buggs

I haven't been a customer very long, but only have good things to say about microexotics.
The quality of and variety is 1st class
Adam will always got that extra mile with customer service and advice.
100% recommended

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend, i have placed multiple orders over the last 2-3 years and have had no issues. They have arrived safely and well packaged, the mystery boxes are fabulous and I have not been disappointed yet

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Always amazing service!

Always amazing service!
Friendly and happy to help. As someone new to bug life they have been about to help me out with advice, and delivery from online orders are quick and prompt. I don't go anywhere else.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

I first started shopping at micro…

I first started shopping at micro exotics 5 years ago when getting my firsts pods and millies, it really helped me to understand all the various components to setting up a healthy enclosure and loved that I could buy smaller items of things I needed, fast forward and the shop is evolved into a wonderful resource wlth a magical selection of pods and other inverts, terrarium plants and dry goods. My wish list grows everytime I visit.
I've never received anything that's less than 100% healthy, alive and active, well packaged and speedy shipping also make the whole experience of shopping here something I'll continue to do time and time again!

3 December 2024
Unprompted review

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