Product is good but delivery is terrible. My orders were stuck at the first facility at least a week. The worst was about 3 weeks pausing at the first facility (recent order). So boring about the del... See more
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The pre/probiotic combo has been a game-changer for my 80 yr old mom, lowered her cholesterol among many other benefits, not to mention helped my son deal with depression. It’s a must in our home for... See more
Company replied
The parcel was nowhere to be found: invaluable help and kindness in resolving the issue.
I didn't want to leave a review until I tried the product and from day 1 of taking this L Reuteri supplements, I immediately began to feel better. I originally wanted to make a yogurt with it since I... See more
Company replied
Company details
Written by the company
Microbiome Plus+ is an innovative new line of products that offers more complete dietary support for patients who want to improve their gastrointestinal and digestive health. Microbiome Plus+ develops products using the science of the microbiome to deliver important ingredients proven to support digestive functions and overall health.
Contact info
210-1085 Howe St, V6Z 1P6, Vancouver, Canada
- +1-604-260-7047
- cs@microbiomeplus.com
- microbiomeplus.com
3.9
Great
46 reviews
Replied to 83% of negative reviews
Typically replies within 2 weeks
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Reply from Microbiome Plus+
Hi Antonio,
Thank you for your feedback.
It's very much appreciated.
Have a great day.
Regards,
Microbiome Plus.
Reply from Microbiome Plus+
Hi Rodney,
Thank you for your feedback. Happy to hear the order arrived with you quickly.
Have a great evening.
Regards,
Microbiome Plus.
My physician advised me to buy this…
My physician advised me to buy this Microbiome Plus.
21 April 2025
Reply from Microbiome Plus+
Hi,
Thank you for your feedback.
It's very much appreciated.
Have a great evening.
Regards,
Microbiome Plus.
Reply from Microbiome Plus+
Hello Scott,
Thank you for the feedback, Happy to hear you like the products.
Have a great weekend :)
Regards
Microbiome Plus
I didn't want to leave a review until I…
I didn't want to leave a review until I tried the product and from day 1 of taking this L Reuteri supplements, I immediately began to feel better. I originally wanted to make a yogurt with it since I wasn't sure if it would work in capsule form and making the yogurt would save a lot of money but it's a lot of work so I'm happy to report I've gotten a lot of benefits from the capsules with 2 meals. Highly recommended for quality of product, speed of delivery and great customer support. Thank you!
24 March 2025
Reply from Microbiome Plus+
Hi Nunya,
Thank you for your kind feedback, We are happy to hear it's been helping and that you are happy with the service.
Have a great day.
Regards Microbiome Plus
Reply from Microbiome Plus+
Hi Cecilla,
Thank you for your feedback.
It's very much appreciated.
Have a great weekend.
Regards,
Microbiome Plus.
It really makes a difference in the health of my digestive system. Much better tnhsn any other I have tried.
It really makes a difference
30 January 2025
Reply from Microbiome Plus+
Hello Carrol,
Thank you for the feedback, Happy to hear you like the products.
Have a great day
Regards
Microbiome Plus
Reply from Microbiome Plus+
Hi Cynthia,
Thank you for your feedback.
It's very much appreciated.
Have a great weekend.
Regards,
Microbiome Plus.
Excellent pre and probiotics!
Great pre and probiotics! After struggling with a slow digestive process for my entire adulthood, I’m finally feeling so much better thanks to the regularity I get from the combo of the prebiotic and probiotic cultures from Microbiome Plus!
4 October 2024
Reply from Microbiome Plus+
Hello,
Thank you for the feedback, Happy to hear you like the products.
Have a great day
Regards
Microbiome Plus
good product so far
Easy to look at ingredients and ordering easy no tax , free shipping
17 September 2024
Reply from Microbiome Plus+
Hi Cynthia,
Thank you for your kind feedback.
It's very much appreciated.
Have a great evening.
Regards Microbiome Plus
It concerns me that I want to use this…
It concerns me that I want to use this product regularly but some how there was none to be had for a month or 2??? I wonder about this company. I am hoping the supply chain is fixed.
20 August 2024
Reply from Microbiome Plus+
Hi Edna,
Thank you for your feedback.
We are very sorry for the inconvenience caused by the product being out of stock and the delay we encountered with the manufacture, We hope you can appreciate those delays are beyond our control, we certainly did not want to be out of stock and going forward will order earlier than needed to prevent this from happening again.
We apologize again for the inconvenience caused by the product being out of stock.
Have a great day.
Regards
Microbiome Plus
I always feel forgotten
I always feel forgotten, like my order never matters. I wait months for it and then once I reach out, it is suddenly dispatched. I feel this is really poor customer service. You bombard me with emails, but then when I purchase, the customer care stops. It would be good to know or receive an email from you about a shipping date instead of silence.
19 August 2024
Reply from Microbiome Plus+
Hi Jenn,
Thank you for your feedback.
We are very sorry for the inconvenience caused by the product being out of stock and the delay we encountered with the manufacture, We hope you can appreciate those delays are beyond our control.
Your order is due to arrive any day now.
Have a great day.
Regards
Microbiome Plus
false advertising
I placed an order for an item that was advertised as in stock. They charged my card. After a week it hadn't even shipped. I went back to check online and the product was now advertised as pre-order. I was told it should arrive and ship within 1-2 weeks. It did not. I cancelled the order. That they advertised as in-stock, charged my credit card before shipping, then almost 3-weeks later still couldn't even commit --- ridiculous experience. I will not purchase from them again, ever.
17 August 2024
Reply from Microbiome Plus+
Hi Michael,
Thank you for your feedback.
We are very sorry for the inconvenience caused by the product being out of stock and the delay we encountered with the manufacture, We hope you can appreciate those delays are beyond our control.
We are happy to hear you received your full refund but again apologize for the inconvenience caused by the product being out of stock.
Have a great day.
Regards
Microbiome Plus
This is the second time that I was…
This is the second time that I was billed for a subscription item and did not receive. I was billed late July, made numerous attempts to contact company. Never received confirmation that my form was received. I then called and had to leave a message. After I ordered a similar product from another company, my order arrived two months late with no explanation. I'm done!
18 August 2024
Reply from Microbiome Plus+
Hi Michele,
Thank you for your feedback.
Your order 8964 was shipped on August 20th and tracking shows the order arrived with you on August 24th
https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=2&text28777=&tLabels=92612903032371543475175076%2C&tABt=false
Your previous order 8652 also shows as delivered when checking the tracking.
Please email us directly at info@microbiomeplus.com to discuss any issue you may have, we will be happy to help and resolve right away.
Regards
Microbiome Plus
delivered as expected
5 July 2024
Reply from Microbiome Plus+
Hello Lynne,
Thank you for the feedback, It's much appreciated.
Have a great weekend.
Regards
Microbiome Plus
Reply from Microbiome Plus+
Hi Taney,
Thank you for your kind feedback.
It's appreciated :)
Have a great day.
Regards Microbiome Plus
Been using this product for years
Been using this product for years! Great company as well!
25 June 2024
Reply from Microbiome Plus+
Hi Katie,
Thank you for your kind feedback.
It's very much appreciated.
Have a great day.
Regards Microbiome Plus
I haven’t received my order
When I track the shipping it says it’s in a facility in Las Vegas, since May 29th. Can you reship please?
Update: they are resending my package
18 June 2024
Unprompted review
Reply from Microbiome Plus+
Hi Stacy,
Thank you for your feedback.
We are sorry that your delivery did not arrive as expected.
Once deliveries leave our warehouse, there may be errors in routing that are beyond our control.
We can either send you a replacement or issue a refund.
Please email us at info@microbiomeplus.com to confirm your preferred option.
We apologize for any inconvenience.
Regards
Microbiome Plus
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