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4.0
4 reviews
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Havde en ordre der var lidt forsinket, men Alex var super god til at levere en god personlig service og sørge for at jeg fik bestilling hurtigst muligt med lidt ekstra godter oveni. Bestiller helt klart igen :)
Jeg fik en pakke til svampedyrkning af Pindsvinesvamp og en med Østershatte.
Førstnævnte kom der hurtigt grøn mug i.
Micro-greens sendte mig derfor hurtigt en ny, men der var også mug i den allerede ved modtagelse af pakken. Jeg skrev til firmaet der beklagede og returnerede pengene da de ikke ville risikere at jeg fik en ny med mug igen.
Ting kan ske, og det må være svært at styre uden problemer da det er levende sager, micro grønt og svampe de har med at gøre.
De 5 stjerner er at der bliver taget ansvar og for god kommunikation.
Jeg handler gerne der igen
Altid god kundeservice, sender endda ekstra frø med hver ordre. Super kundeservice når man ringer.
Jeg stillede et undrende spørgsmål pr mail til micro-greens.dk d. 8 nov, om deres hampmåtter, for syntes jo det her ser ud som en fejl!
3 stk hampemåtter koster 19.- (6,33 kr pr stk)
25 stk hampemåtter koster 199.- (7,96 kr pr stk)
Fik svar d.12 nov. om at det selvfølgelig var en fejl, som de var blevet opmærksom på, og skulle lige ha deres webshop redaktør til at ændre!
Nu er det d. 23 nov. og prisen er stadig den samme, så tænker det måske ikke er en fejl alligevel...
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