MICE Concierge Ltd Reviews 41

MICE Concierge used EventsAir to expertly deliver our virtual conference and pre- event registrations and on-site check-in. Great communicators and super helpful! Thanks MICE Concierge!

I recently had to contact MICE Concierge regarding a booking I had made. I spoke to Ilaria on reception and she had excellent customer service skills. She was polite and courteous and pointed me in the right direction to get my issue resolved. I also had contact with Terrie who dealt with my query quickly and also followed up with a phone call to ensure I had received the updated information. An excellent company and I cannot praise them enough.

What an excellent team to deal with. I had already made a reservation for the show we were attending through MICE Concierge Ltd. I then had to make changes and stay in another hotel. All cancellations and bookings were handled for me within minutes. I have used there service for two years now and would do so again. Thanks

The whole process with MICE Concierge Ltd was very efficient and professional and my hotel room was booked within minutes! Having used this service for a couple of years running now, I can highly recommend them. Thank you Terri.

It was the 1st time that I had used MICE Concierge, and what a WOW experience! Ilaria could not do enough for me, she was a great listener, delivered everything very quickly for me, and confirmed everything back on email within minutes. Then another most appreciated & unexpected email arrived, with a map and the walk route from my Birmingham City Centre hotel to the ICC. JUST FABULOUS, thank you so much Ilaria.

I strongly recommend MICE Concierge to anyone! I've had a chance to meet with one of the greatest attitudes towards customer. Quick responses, friendly manners, great commitment. No matter how big the issue is, no worries, they will take care of you!

Really easy to use service. Impressed with the efficiency. Thank you Anna Hellawell.

I have used MICE, as the nominated contact for our trade show, for 2 years. All the staff are professional, efficient & very helpful

We have used Mice Concierge now for several years and we have been very happy since we changed. We aren't their biggest customers but they treat us as if we are.

If you are looking for a great partner/provider for a prestigious event you should speak to Mice Concierge.

Sheila Edwards
Chief Executive, British Thoracic Society

Very responsive, and perfect with all arrangements..

All the very best
Dr. Rashmi Shetty

Always no more than a phone call away, proactive and work with you to deliver the best delegate and VIP experience.

The team at MICE are fantastic.

Our account manager Anna made the experience easy and stress free. She was able to accommodate our needs and was really flexible.

They didn't send a booking confirmation following an email conversation with them. I therefore did not think my booking had been made so later made a booking directly myself.
I subsequently got a credit card charge on my card for non attendance for the booking Mice did not send me confirmation of.
I provided email evidence that i received no confirmation of the booking yet they are unwilling to assist me with their error.
I am therefore out of pocket having to pay accommodation charges twice for the same event.
I would never use this company again and will not recommend it to anyone else.

Excellent secured rates and outstanding service. Highly recommended!

Very helpful and friendly service. Highly recommended.

Excellent service, web portal could be improved

Very efficient service and friendly staff,

My cooperation with Emily Lovett has been excellent.
For sure I will contact her should I have a new request for London.

Thanking you very much,
Yanna Kipourou - FREI SA

I spoke to a lovely efficient lady who couldn't have made my booking any easier.