Mia Stanza Reviews 

124
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and customer-focused approach, making the selection process pleasant. Many people highlight the high quality, stylish design, and comfort of the furniture, often noting the extensive choice available. Reviewers frequently commend the delivery service, with teams described as careful, polite, and efficient in assembly and removal of packaging. The innovative user experience, including virtual simulators and extensive customization options, also contributes to a stress-free buying journey.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the excellent quality, lovely design,... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, politeness, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting the careful, polite, and... See more

Service

Clients share positive opinions on service, with many reviewers describing it as exceptional and excellent... See more

User experience

Users describe positive interactions with the user experience, highlighting it as a lovely and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

great range of top quality furniture - great advice - no hard sell either - had a fab sofa delivered , by their own team , who were super careful , polite and just great to deal with all round , hig... See more

Rated 5 out of 5 stars

Recently purchased; 2 seater & 3 seater settee's along with a chair and pouffe. Louise was excellent at helping us choose our design from a large in-house screen. The options were endless with the... See more

Company replied

Rated 5 out of 5 stars

Staff in store were super friendly and helpful. We were shown lots of variations on the screen to ensure we could see exactly what our finished table would look like. We were given detailed timescal... See more

Company replied

Rated 5 out of 5 stars

I'm a repeat Mia Stanza customer and am delighted as always. Just taken delivery of a sofa bed, which was great value, stylish and really comfy as both a sofa and bed (not an easy find - we did a lot... See more

Company replied


Company details

  1. Furniture Store
  2. Living Room Furniture Store
  3. Mirror Shop
  4. Sofa Store

Written by the company

Welcome to Mia Stanza, Nantwich's cherished family-owned furniture store, where we transform houses into homes. Our carefully curated collection of timeless and stylish pieces reflects our passion for quality craftsmanship and design. Housing top brands such as Fama, Sits, Calia Italia, Akante, Bontempi, Deknudt and Complete Colour. We prioritize your satisfaction and would love you to share your experiences on Trustpilot. Your feedback is invaluable to us as we strive to provide an enjoyable and hassle-free furniture shopping experience. Join our growing community of satisfied customers who have discovered the joy of furnishing their homes with Mia Stanza. Visit our showroom 6 days a week, no appointment necessary. Let us be your trusted partner in creating a space that uniquely reflects your personality. Explore the possibilities with our in-store simulator, allowing you to visualize your sofa design in over 500 fabrics and endless combinations. We look forward to welcoming you to Mia Stanza.


Contact info

4.9

Excellent

TrustScore 5 out of 5

124 reviews

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1-star

Asks customers to review

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4.9

All reviews

(124)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent range of furniture and…

Excellent range of furniture and customer service. Good communication and helpful staff including their in-house delivery team.

22 October 2024
Mia Stanza logo

Reply from Mia Stanza

Thank you for the great review, Louise. Your room looks fantastic!

Rated 5 out of 5 stars

Fantastic quality

Fantastic quality. Great service and fast delivery

1 October 2024
Mia Stanza logo

Reply from Mia Stanza

Thank you for the review, Louise. We really appreciate it.

Rated 5 out of 5 stars

Another great experience from the team

Another great experience from the team, our recent furniture purchase is fantastic we are so pleased with the quality and the service provided from everyone.

1 October 2024
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Reply from Mia Stanza

Thanks for the great review, John, we're really pleased you are happy.

Rated 5 out of 5 stars

Excellent service and fantastic furniture.

Excellent service from the moment you walk into the showroom. Given the space you need to browse but also given the help you want when it comes to sorting through fabrics and extras on the furniture. This continued through the process of waiting for the product to arrive all the way through to its delivery and installation.

18 June 2024
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Reply from Mia Stanza

Thank you for the lovely review. We're really pleased you had a good experience with us.

Rated 5 out of 5 stars

Professional

Professional, knowledgeable, understanding, helpful. Can’t fault them in any way. Wouldn’t shop anywhere else. Highly recommend. My Apple Love seat

9 July 2024
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Reply from Mia Stanza

Thanks for the great review, Mary.

Rated 5 out of 5 stars

Excellent from start to finish

Good communications, support from start to finish. Efficient delivery with frequent communications.
Lovely products.
Thank you

11 June 2024
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Reply from Mia Stanza

Thank you for the 5 star review, it's much appreciated by the whole team.

Rated 5 out of 5 stars

Mia Stanza - modern furniture with family service...

Mia Stanza sell a furniture range called Fama which has almost limitless customisation options. The team were very patient as we designed and amended different options on a large screen. Very helpful and essential to use alongside the fabrics as colours can appear different on screen
After purchase the delivery and fitting together was excellent. They drove some way out of their normal range and spent time setting up the furniture (as well as helping move our old furniture into the garage).
It was clear from the delivery men to the sales people this was a "family firm" with high service levels and a pride in what they do
Thoroughly enjoyed our furniture purchases, so much so that we've added a table / foot stool. If you like modern styling then it will definitely be worth a visit

11 June 2024
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Reply from Mia Stanza

Thank you for the lovely the review, we're really pleased you enjoyed your experience with us. I've seen the photos of your furniture and it looks fantastic!

Rated 5 out of 5 stars

The Mia Stanza team are a delight

The Mia Stanza team are a delight. From our initial conversation in the showroom about our chair and sofa, to their on time delivery by a helpful team, the whole process was terrific. We would highly recommend them, and will return for our future furniture needs.

30 April 2024
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Reply from Mia Stanza

Thank you for such a lovely review, we really appreciate it.

Rated 5 out of 5 stars

Pleasant staff

Pleasant staff

23 April 2024
Mia Stanza logo

Reply from Mia Stanza

Thank you for the 5 star review Steve, it's much appreciated.

Rated 5 out of 5 stars

Excellent service

Excellent service. Mia Stanza even stored my new table in their warehouse until I was ready to have it delivered.

9 April 2024
Mia Stanza logo

Reply from Mia Stanza

Thanks for the review, we were happy to help.

Rated 5 out of 5 stars

Great quality furniture selection

Great selection of excellent quality furniture. Helpful advice, delivery as expected, polite and tidy delivery men. We will be back at Mia Stanza

2 April 2024
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Reply from Mia Stanza

Thank you for the review, we really appreciate it. We will pass on your nice comments to our delivery team too.

Rated 5 out of 5 stars

We had excellent friendly service and…

We had excellent friendly service and no pressure to buy. Quite happy to view items in the shop, and gave explanation about the furniture. We bought 2 items, and they were delivered for free, with 2 lovely delivery men, who were courteous and respectful of our home.

19 March 2024
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Reply from Mia Stanza

Hi Allen, thank you for the nice review. We're really pleased to hear that you enjoyed the service in-store and at your home.

Rated 5 out of 5 stars

More than very helpful

More than very helpful, excellent showroom
And staff, went through everything meticulously with us, if it’s quality you’re looking for this is the shop to go to, they delivered on time and the fitter’s were very good and respectful of our home.

19 March 2024
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Reply from Mia Stanza

Thanks for the review, Mr Grimshaw. We're glad you had a good experience with us and I'll pass on your comments to our delivery team.

Rated 5 out of 5 stars

Excellent service.

Good service and delivery, most friendly and efficient from start to finish. Very happy with my purchase too.

19 March 2024
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Reply from Mia Stanza

That's great to hear. Thank for the review, Mrs Anscombe.

Rated 5 out of 5 stars

In addition to my review,

In addition to my review,
Great staff in shop , great delivery team
Product very good

1 March 2024
Unprompted review
Mia Stanza logo

Reply from Mia Stanza

Thanks for the addition, Mr Montague. Much appreciated.

Rated 5 out of 5 stars

Exceptional Service and Quality at Mia Stanza

My shopping experience with Mia Stanza was nothing short of exceptional. After an underwhelming interaction with another company, I turned to Mia Stanza in hopes of finding not just a sofa, but a shopping experience that valued customer engagement and satisfaction. Mia Stanza exceeded all my expectations.

From the moment I initiated contact, the staff at Mia Stanza demonstrated a level of professionalism, warmth, and expertise that was both reassuring and impressive. They showed a genuine interest in understanding my needs, preferences, and the specific requirements of my living space. Their guidance through the selection process was invaluable, making what could have been an overwhelming decision, a delightful and easy experience.

The range of options available was impressive, but what stood out the most was the team's knowledge about each product and their eagerness to help me find the perfect fit for my home. They were patient, attentive, and incredibly responsive, ensuring that all my questions were answered thoroughly.

Ultimately, I made a significant investment, purchasing over £6800 worth of furniture, a decision I made with complete confidence thanks to the exceptional service provided by Mia Stanza. The quality of the furniture is outstanding, and it will transform my living space beautifully.

I cannot recommend Mia Stanza highly enough. Their commitment to customer satisfaction, combined with their extensive range of high-quality products, makes them a standout choice for anyone looking to enhance their home with beautiful furniture. Thank you, Mia Stanza, for an unforgettable shopping experience. Your dedication to excellence is evident in every interaction, and I look forward to returning for future home furnishing needs.

12 March 2024
Unprompted review
Mia Stanza logo

Reply from Mia Stanza

Thank you for the fantastic review, Daniel. I'm so glad you had a good experience with us and that you chose us to furnish your home, it means a lot to our family business.

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