Banner for MHH International Ltd

MHH International Ltd Reviews 

233
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service, describing the entire process as smooth, seamless, and stress-free. Reviewers highlight the staff's exceptional professionalism, helpfulness, and supportive approach, making interactions pleasant and productive. Communication is consistently praised as outstanding, with timely responses and regular updates keeping people informed throughout the process. Many consumers found that the company made daunting tasks easy, providing invaluable guidance and taking care of all the paperwork and fine details. People frequently recommend this service, noting their expertise in sourcing and exporting vehicles, and expressing a strong intent to use them again.

What people talk about most

Service

Clients share positive opinions on service, consistently describing it as professional, efficient, and... See more

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and helpfulness... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting exceptional support and... See more

Response time

Consumers find response times to be outstanding, with many reviewers highlighting timely responses to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience. They claim the HMRC VAT back which reduces the car cost & more than covers their fee's. It was observed after collection that the sunroof was cracked, don't know if this happened whe... See more

Company replied

Rated 5 out of 5 stars

Excellent efficient service importing car from UK to Ireland. Chris discussed all options and completed car purchase and collection within a week. Sam and Jordan looked after post sale working with me... See more

Company replied

Rated 5 out of 5 stars

I had an amazing customer experience with Chris Nelson. He was highly professional, fast, and supportive throughout the entire process. From the very first moment until the end, everything was h... See more

Company replied

Rated 5 out of 5 stars

It can be difficult to put your trust in a company when parting with money before you receive the vehicle, I can honestly say that the whole process was made easy by Steven and his colleagues. They... See more

Company replied


Company details

  1. Vehicle Exporter
  2. Car Dealer

Written by the company

Established in 2009, we are a leading specialist in sourcing and exporting prestige vehicles from the UK to clients worldwide. With a focus on luxury, performance, and high-quality cars, we offer a comprehensive car export service that ensures a seamless and stress-free import experience for every customer. Car Export Services: **VAT-Free Export:** Experts in exporting VAT qualifying cars, so clients are eligible for 20% off the advertised retail price by exporting vehicles VAT-free from the UK. We handle the VAT reclaim process entirely, passing on the savings directly to our customers. **Vehicle Sourcing:** Leveraging extensive trade networks, we sources new and used prestige vehicles, including brands like Aston Martin, Audi, Bentley, BMW, Ferrari, Range Rover, Mercedes Rolls Royce and more. We also place factory orders to meet specific client preferences. **Shipping and Logistics:** We the entire logistics process, including booking shipping, delivering vehicles to the port, and couriering all key documents and loose items to clients via DHL. This meticulous attention to detail ensures vehicles arrive safely and ready to drive. With over 5,000 vehicles exported to 27 countries, We have built a reputation for a seamless export experience with exceptional quality cars, VAT reclaim services, safe transactions and impeccable export services worldwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

233 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(233)

50 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful and professional…

Very helpful and professional throughout the whole process. Couldn’t recommend higher

30 May 2022
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Many thanks Ulrick for your great feedback. We really appreciate it. All the best the MHH International Team.

Rated 4 out of 5 stars

Trustworthy and knowledgeable

I needed a car in Kenya and decided to import one from the UK. Chris was my contact from the start and he helped me transporting my motorbike to the UK, so the two vehicles could be shipped together.

After arrival in Kenya, we had a fair share of unforeseen challenges. Also beyond MHH’s control and they were dealt with as swiftly as possible given the circumstances. It made the entire process quite stressful because you want everything to be smooth and not to take as long as it did.

I was not happy with their logistics partner in Mombasa (both vehicles were not transported to Nairobi, which is usually the case). I believe MHH has already taken action from that feedback.

So, I am rating my overall experience 4 stars. In Kenya things were not as smooth as I had expected. But do I trust them? Yes. The MHH team will deliver because they know what they’re doing!

13 May 2022
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Hi Ewout, Thanks so much for your great review. We really appreciate it. The collation of two different types of vehicles from two different countries , arriving together had its challenges. You were a really great customer who fully understood the complexities involved and supported us as we resolved them along the way. All the best and keep in touch, Chris & The MHH Team.

Rated 5 out of 5 stars

We have used Alistair of MHH…

We have used Alistair of MHH International to purchase 2 new cars 5 years ago. The vehicles arrived in great condition, exceptional customer service and timely delivery. To this day MHH continues to support us when we have any questions.

We recently decided to sell one of the cars and Alistair was very helpful and managed to help us with the sale. Unfortunately the sale had a glitch due to the buyer's delay of payment but however Alistair kept us informed along the way and kept us updated promptly, he handled the issue professionally and in the end the sale was completed.

Thank you MHH International team and looking forward engaging with you again in the near future.

27 April 2022
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE

Worked with Alistar.Very patient and professional.Excellent service from start to finish.

26 April 2022
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Hello Robert, thank you so much for your great review. We really appreciate it and are delighted you love your new car. Keep in touch. Alistair & The MHH Team

Rated 5 out of 5 stars

Absolutely faultless service 10/10

Absolutely faultless service and I couldn’t recommend them highly enough!

I’ve just send a Ranger Rover to my friend in Uganda, Chris Nelson​ was there all the time to replay to my emails and phone calls.
Service by MHH international was 10/10

Really brilliant service and great comms throughout

26 April 2022
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Thank you Luis for your fantastic review. We're delighted you are so pleased with our cars and service. Keep in touch. All the best Chris & the MHH Team

Rated 5 out of 5 stars

Superb Experience with MHHI

I've had a fantastic experience with the MHH International for multiple transactions. The team is extremely helpful, professional and always delivers as promised. Thanks to Chris Nelson for the most recent Transaction, he did a fantastic job. I'd highly recommend them.

26 April 2022
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Hi Alvin, thank you so much for your glowing review and recommendation. We're very grateful you took the time to do this. Keep in touch. All the best. Chris & the MHH Team

Rated 5 out of 5 stars

Perfect

Perfect. Buying the car and shipping same was so easy with Chris. A doddle!!!

11 January 2022
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Big thanks Venchard for your kind words, we really appreciate it. Enjoy & keep in touch! Chris & the MHH Team

Rated 5 out of 5 stars

Too easy

MHH made it all too easy for me to get the car I wanted from UK to NZ, thanks so much Alastair and Nicky

22 December 2021
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Hi Brett, Happy New Year! Thanks so much for your very kind review. It's hugely appreciated. All the best from Alistair & the MHH Team

Rated 5 out of 5 stars

MMH go the extra mile!

Chris was extremely patient in the purchase and exportation of my Range Rover.
I acquired it in the middle of a model upgrade and despite that we had already placed a deposit for the old model, MMH was able to negotiate a refund of the deposit and subsequently got me the new model.
Well done Chris and Team!

28 September 2021
Unprompted review
Rated 5 out of 5 stars

Importing a car to NZ

Alistair sourced the car I wanted in the colour I wanted even though he’d never heard of the Honda e.

The car arrived in as new condition at the cost we’d agreed.

Alistair’s communication was great throughout the whole process.

I’d recommend him and would but another car from him again.

25 September 2021
Unprompted review
Rated 5 out of 5 stars

Personal friendly approach

Personal friendly approach, helpful and honest. Great partnerships mean the car has arrived- a great system. Thank you!

22 September 2021
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Hi David, thank you so much for your review. We're delighted you are enjoying your new car. It's quite something to be driving the first of that model in your country. Enjoy!
Alistair and the MHH team.

Rated 5 out of 5 stars

Excellent all around - look no further

I can highly recommend MHH for all you car buying needs. Chris helped my wife and I select and buy two car for shipping to Trinidad. Excellent customer service, prompt replies to queries and through attention to detail.

I can’t recommend this company enough. Talk to Chris - he’ll sort you out.

Jason

26 August 2021
Unprompted review
Rated 5 out of 5 stars

Range Rover import Uk to Pakistan

I was trying to buy and import a car from UK to Pakistan. It was my first time dealing with MHH international and Alister. I was a bit skeptical and wasn’t sure how to trust a new company I haven’t dealt with before for the first time with money and buying a car in a different country. Sending almost 150k pounds to them to purchase two Range Rover cars and then getting it shipped to karachi Pakistan. Alister and his team communicated everything as it was, seem less purchase of both cars. He was not in a hurry to take the money or keep it for long. He picked up both cars from the dealer. I sent MHH the complete payment and they took care of the purchase, brought the car to their facility. Took care of it and also advised on what to get for the cars I.e., tinting and a wall charger. He ended up getting me a two wall chargers. He then arranged a shipping company Mania transport and handled everything with them. He informed me of each step and kept the car in their facility for almost a month before it could be loaded to the vessel and shipped. Thoroughly professional with great communication. At times I was too concerned and pushy for information but they kept their calm and cool with me and informed me of everything in a timely manner. The car has finally delivered to me at my house in islamabad in pristine condition and is exactly as it was described. I would highly highly highly recommend MHH. I really appreciate all the help and would deal with them alone for any future vehicle import needs from UK.

25 August 2021
Unprompted review
Rated 5 out of 5 stars

Very well done MHH!

Ordered two cars through MHH. Ex Japan and ex UK respectively. Alistair Benn was very helpful in guiding us through the process, highlighting the traps for the unwary in buying off the auctions etc. He also took time to understand our requirements and budget and guided us on the options quite well. The import process was also very professionally handled and his local team and partners offered excellent support with clearing and delivery. A very professional and reliable firm for anyone seeking to import vehicles to East Africa.

16 August 2021
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Hi Ian,
thanks so much for your review. We are delighted you love your car and really appreciate your feedback. Enjoy the drive! All the best from Alistair and the MHH team.

Rated 5 out of 5 stars

C350e fast, efficient, reliable.

Chris sourced me a C350e with a very short timescale for shipment. Excellent service from the time the car was sourced to shipment and clearing. Very efficient and professional service, couldn't have asked for more.Kept me up do date throughout the whole process. Will definitely use their expert service again.

18 July 2021
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Hi Belaal, thanks so much for taking the time to post your review. We're very grateful. Enjoy your very lovely Mercedes. Chris & the MHH Team.

Rated 5 out of 5 stars

A very happy customer

I worked with Chris Nelson to export a car to Trinidad and Tobago. I can not recommend Chris highly enough. Chris’ bio says he’s a committed believer in delivering excellent customer service. That’s exactly the service I received. The car arrived safely and looks exactly like the many photos Chris had shared with me. I have not used MHHI before but would definitely use them again and highly recommend them to folks who are looking to import a car from the UK.

4 July 2021
Unprompted review
Rated 5 out of 5 stars

I found Alistair and MHH International…

I found Alistair and MHH International a pleasure to deal with. They showed great knowledge regarding procurement and shipping of vehicles and above all kept closely in touch until completion of the process. I wouldn’t hesitate to deal with them again.

30 June 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look