Your stock levels were incorrect and the goods I ordered could not be collected that day However I was called by the branch and offered an alternative, refund or wait until back in stock. I choose the... See more
Location
Switch location90 Canyon Road, Excelsior Business Park, Netherton Ind Est, ML2 0EG Wishaw, GB
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See what reviewers are saying
Absolutely great to deal with from ordering to collection. Over a bank holiday weekend and communication from the staff was excellent. Needs met and was able to drive into the yard and cut my order to... See more
Company replied
The web site is easy to follow and also contact was made promptly as advised to arrange delivery. The delivery driver was absolutely a gent and delivered goods without any fuss , first class driver... See more
Company replied
Ordered timber slats for a fencing job via click and collect. Received a call from the branch early morning advising items were ready for collection. Collected items with ease. Great service, comp... See more
Company replied
Company details
Written by the company
MGM Timber (Scotland) Ltd was established in 1991 and has grown to become Scotland’s local merchant of choice for both trade and retail customers. Over the last 20 years we have built a reputation for offering quality products at competitive rates, backed up with an unrivalled level of service to our customers. We trade with blue chip companies and local authorities as well as the local tradesman and an ever increasing retail customer base. Whether we are providing you with a brand new kitchen, new door or a complete new timber floor we guarantee the same level of excellent service and care. We have invested heavily in our showrooms, which are aimed at providing our customers with a clean and friendly environment to view our products. We pride ourselves on having local knowledge in each of our branches across Scotland, with staff who are well known and respected in their communities. It is this which we believe makes MGM your local timber merchant of choice.
Contact info
90 Canyon Road, Excelsior Business Park, Netherton Ind Est, ML2 0EG, Wishaw, United Kingdom
- 01698 371900
4.8
Excellent
256 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from MGMTimber - Wishaw
Hi Kirsty,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Kindest regards,
MGM Timber.
Great service and quick delivery
23 March 2026
Reply from MGMTimber - Wishaw
Hi Euan,
Thank you very much for leaving your review! We are always so pleased to hear when our customers have received great service from us.
Kindest Regards,
MGM Timber
Reply from MGMTimber - Wishaw
Hi Andrew,
Thank you for your positive feedback, it's great to hear that you enjoyed your experience with our team at Wishaw!
Kindest Regards,
MGM Timber
Reply from MGMTimber - Wishaw
Hi David,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Always a great service
Always a great service. Friendly and helpful staff on the end of the phone and delivery was made the day after placing the order.
3 March 2026
Reply from MGMTimber - Wishaw
Hi,
Thank you for your kind words about our helpful branch team. We're glad to hear that we could assist you and that you enjoyed your experience shopping with us.
Kindest Regards
MGM Timber
Always friendly and efficient at their…
Always friendly and efficient at their job. Nothing is a problem to them.
27 February 2026
Reply from MGMTimber - Wishaw
Hi Robert,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Reply from MGMTimber - Wishaw
Hi Scott,
Thank you for your kind words about our products and service. We're glad to hear that you had a great experience with us.
Kind Regards
MGM Timber
Great experience as always
Great experience as always. Always good value and prompt service.
16 February 2026
Reply from MGMTimber - Wishaw
Hi Ian,
Thank you for your kind words about our service. We're glad to hear that you had a great experience with us.
Kind Regards
MGM Timber
Reply from MGMTimber - Wishaw
Hi Allan,
Thank you for your positive feedback, it's great to hear that you enjoyed your experience with our team at Wishaw!
Kindest Regards,
MGM Timber
Helpful and cheerful delivery
The material was exactly as ordered (some fencing timber and Postcrete), but the difference was the delivery. The drop location wasn't ideal, and I was expecting the driver to insist on leaving the stuff some distance from the site due to access problems, but he persevered in a cheerful and helpful manner. The delivery is always the stressful stage, and this was easy - thanks!
15 January 2026
Reply from MGMTimber - Wishaw
Hi John,
Thank you very much for your kind review.
We really appreciate your kind words and your feedback about our lovely delivery driver.
Kindest regards,
MGM Timber.
As ever staff were helpful and friendly…
As ever staff were helpful and friendly and timber arrived exactly as agreed.
14 January 2026
Reply from MGMTimber - Wishaw
Hi Cal,
Thank you for your kind words about our helpful staff, we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Reply from MGMTimber - Wishaw
Hi Andris,
Thank you for your kind words about our delivery service. We're glad to hear that you had a great experience with us.
Kind Regards
MGM Timber
Good quality of timber
Good quality timber, very reasonable prices, delivery on time. Excellent customer service. Thanks
9 January 2026
Reply from MGMTimber - Wishaw
Hi Hanna,
Thank you for your kind words about our products and service. We're glad to hear that you had an excellent experience with us and we hope to see you again for your future projects!
Kindest Regards
MGM Timber
Good quality timber at a competitive…
Good quality timber at a competitive price.
Staff at Wishaw helped as soon as I arrived and were super helpful with choice of timber and cutting for me to fit in the car. Thank you.
13 December 2025
Reply from MGMTimber - Wishaw
Hi,
Thank you for your positive feedback, it's great to hear that you enjoyed your experience with our team at Wishaw!
Kindest Regards,
MGM Timber
Easy ordering process very helpful…
Easy ordering process very helpful staff and delivered on time with no fuss .
8 December 2025
Reply from MGMTimber - Wishaw
Hi Stephen,
Thank you for your kind words about our helpful staff and timely delivery. We're glad to hear that we could assist you and that everything arrived on time.
Kindest Regards
MGM Timber.
Great for myself as an older diy,r…
Great for myself as an older diy,r doing my diy projects.
I’m able to get hardwood and with nice finish that I just can’t get in the hardware super stores.
I just order online and it’s usually ready that day for me to pick up in the car.
11 November 2025
Reply from MGMTimber - Wishaw
Hi,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Great delivery service
When orderd got a phone call next day they were out of stock and would not be in till friday great service truck turned up friday am fence slats placed in my front garden
10 November 2025
Reply from MGMTimber - Wishaw
Hi Colin,
Thank you very much for leaving your review! We are always so pleased to hear when our customers have received great service from us.
Kindest Regards,
MGM Timber
Easy to order online
Easy to order online. Received phonecall next morning to confirm order and arrange a delivery date. I asked for a phonecall prior to delivery so I knew when in the day I could expect my order and this actually happened. Driver that brought order was polite and helpful too.
26 October 2025
Reply from MGMTimber - Wishaw
Hi Jennifer,
Thank you for your positive feedback. We're glad to hear that you found our website easy to use and that our delivery drivers were helpful. We strive to provide a seamless online experience and excellent customer service.
Kindest regards,
MGM Timber
Staff member cut my wood for me to fit…
Staff member cut my wood for me to fit into my car
23 September 2025
Reply from MGMTimber - Wishaw
Hi James,
Thank you for your kind words about our helpful branch team. We're glad to hear that we could assist you and that you enjoyed your experience shopping with us.
Kindest Regards
MGM Timber
Great prices and excellent service
Great prices and excellent service. Always delivered by helpful and cheerful drivers.
Office is always helpful when asking questions. I wouldn't go anywhere else for timber.
18 August 2025
Reply from MGMTimber - Wishaw
Hi Andrew,
Thank you for your kind words about our helpful staff and delivery driver. We're glad to hear that we could assist you and that everything arrived on time.
Kindest Regards
MGM Timber.
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