We purchased a new kitchen from MGM Dundee and the service we received was first class. From the initial meeting to the design and choosing of our kitchen it was a very professional experience. The k... See more
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Only thing i have to complain about is that the fencing slats were wet because they were kept outside everything else more than spot on. It's an excellent place to purchase your wood
Company replied
Super friendly service from Steve the manager, staff and John the lorry driver. Fast efficient and all good at their jobs. Happy Forfar customer.
Company replied
Spot-on service every time for me. I've used them to deliver framing and sundries for both my summer house and decking and they've been amazing every time. Goods availability of goods and they de... See more
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Company details
Written by the company
MGM Timber (Scotland) Ltd was established in 1991 and has grown to become Scotland’s local merchant of choice for both trade and retail customers. Over the last 20 years we have built a reputation for offering quality products at competitive rates, backed up with an unrivalled level of service to our customers. We trade with blue chip companies and local authorities as well as the local tradesman and an ever increasing retail customer base. Whether we are providing you with a brand new kitchen, new door or a complete new timber floor we guarantee the same level of excellent service and care. We have invested heavily in our showrooms, which are aimed at providing our customers with a clean and friendly environment to view our products. We pride ourselves on having local knowledge in each of our branches across Scotland, with staff who are well known and respected in their communities. It is this which we believe makes MGM your local timber merchant of choice.
Contact info
37 Hospital Street, DD3 8DJ, Dundee, United Kingdom
- 01382 817738
4.8
Excellent
325 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent product quality
Excellent product quality, competitive prices, helpful delivery, on time.
10 March 2026
Reply from MGMTimber - Dundee
Hi Daniel,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Kindest regards,
MGM Timber.
Reply from MGMTimber - Dundee
Hi Alan,
Thank you for your positive feedback, it's great to hear that you enjoyed your experience with our team at Dundee and you were happy with our prices,
Kindest Regards,
MGM Timber
Super friendly service.
Super friendly service from Steve the manager, staff and John the lorry driver. Fast efficient and all good at their jobs. Happy Forfar customer.
30 March 2026
Unprompted review
Reply from MGMTimber - Dundee
Hi Stewart,
Thank you for your kind words about our helpful branch team. We're glad to hear that we could assist you and that you enjoyed your experience shopping with us.
Kindest Regards
MGM Timber
Easy to order online and pick up was…
Easy to order online and pick up was straightforward and good price
2 March 2026
Reply from MGMTimber - Dundee
Hi Darren,
Thank you for taking the time to share your review with us. We're really pleased to hear that you had a great experience both with our website and branch team. Thank you again for your kind feedback.
Kindest Regards,
MGM Timber.
Excellent service from start to finish
Excellent service from start to finish, multiple products purchased and all in perfect condition
27 February 2026
Reply from MGMTimber - Dundee
Hi,
Excellent service is exactly what we're striving for so this is great to hear. Thank you very much for taking the time to leave us your review.
Kindest Regards,
MGM Timber
Only thing i have to complain about is…
Only thing i have to complain about is that the fencing slats were wet because they were kept outside everything else more than spot on. It's an excellent place to purchase your wood
25 February 2026
Reply from MGMTimber - Dundee
Hi Sam,
Thank you for taking the time to leave us a review,
We are sorry to hear your fence slats arrived wet, if you would like to discuss this further please reach out to us at web.help@mgmtimber.com and our customer service team will be happy to help.
Kindest Regards,
MGM Timber.
Great price and quick delivery.
Great price and quick delivery.
Delivery driver was particularly helpful.
The quality of the timber was better that other suppliers I've used. Hardly any wastage.
25 February 2026
Reply from MGMTimber - Dundee
Hi Colin,
Thank you for your kind words about our products and delivery service. We're glad to hear that everything met your expectations.
Kindest Regards
MGM Timber
This MGM Dundee is a great company to deal with
This is a great company to deal with, Holly, really went above and beyond to get my products delivered she was excellent
23 February 2026
Reply from MGMTimber - Dundee
Hi James,
Thank you for your kind words about our service. We're glad to hear that you had an excellent experience with us, we will be sure to pass this onto Holly and we hope to see you again for your future projects!
Kindest Regards
MGM Timber
Top quality flooring and delivered…
Top quality flooring and delivered earlier than expected
18 February 2026
Reply from MGMTimber - Dundee
Hi Anthony,
Thank you for your kind words about our products and delivery service. We're glad to hear that everything met your expectations.
Kindest Regards
MGM Timber
Great service and quality products
We purchased a new kitchen from MGM Dundee and the service we received was first class. From the initial meeting to the design and choosing of our kitchen it was a very professional experience. The kitchen designer was very helpful and we were grateful for his advice and patience, as we made several changes to the design even at the last minute. We were kept up to date at all times through email and phone calls, nothing was too much trouble for him.
We are absolutely thrilled with our new kitchen, it looks amazing and would highly recommend MGM Timber.
17 March 2026
Unprompted review
Reply from MGMTimber - Dundee
Hi KG,
Thank you for your lovely review, we are thrilled to hear that you enjoyed your shopping experience with us and that our kitchen designer was very helpful,
we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Great fast service,great prices,all I…
Great fast service,great prices,all I could ask for,highly recommend 👍
30 January 2026
Reply from MGMTimber - Dundee
Hi Alan,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Reply from MGMTimber - Dundee
Hi Walter,
Thank you for your kind words about our products and service. We're glad to hear that you had an excellent experience with us and we hope to see you again for your future projects!
Kindest Regards
MGM Timber
Reply from MGMTimber - Dundee
Hi Michael,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Kindest regards,
MGM Timber.
Great staff
Brilliant prices, helpful staff great comms advising when your order is ready
12 November 2025
Reply from MGMTimber - Dundee
Hi Geraldine,
Thank you for your kind words about our helpful branch team. We're glad to hear that we could assist you and that you enjoyed your experience shopping with us.
Kindest Regards
MGM Timber
Fast efficient friendly
13 October 2025
Reply from MGMTimber - Dundee
Hi Jill,
Thank you for your positive feedback, it's great to hear that you enjoyed your experience with our team at Dundee!
Kindest Regards,
MGM Timber
Over promise under deliver
Everything started out great and I made my order and was told to expect my delivery by a certain date. When that date came I received a call saying they could manage this due to over booking and they can now deliver it the following week.
This Pissed me off so I cancelled and I won’t be returning.
30 August 2025
Reply from MGMTimber - Dundee
Hi,
Thank you so much for taking the time to leave us a review,
We are so sorry to hear you you were unhappy with the service you received, someone from our customer service team has been in touch with you direct to discuss this further with you.
Kindest Regards,
MGM Timber
Reply from MGMTimber - Dundee
Hi,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
Reply from MGMTimber - Dundee
Hi Louise,
Thank you for your positive feedback, it's great to hear that you enjoyed your experience with our team at Dundee!
Kindest Regards,
MGM Timber
Reply from MGMTimber - Dundee
Hi,
Thank you for your kind words about our service. We're glad to hear that you had a great experience with us.
Kind Regards
MGM Timber
Reply from MGMTimber - Dundee
Hi Mark,
Thank you for your lovely review, we are thrilled to hear that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Kindest Regards
MGM Timber
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