I had an emergency with my horses fiel and they went out of their way to deliver everything I needed to fix fences the same day couldn't ask for more kept me up to date delivered to the field and got... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
MGM timber was so easy to deal with, friendly staff taking my order over the phone at very competitive prices. My order was delivered on time by a helpful driver, all the wood I had delivered was dry... See more
Company replied
Delivery was great the driver was very accommodating helped me to put the heavy 8x4 sheets up in my driveway which I kept clear for him. The quality of the wood was excellent good job. I also got a... See more
Company replied
I was delighted with the service at MGM in Perth. We were looking for a company to supply kitchen splashbacks and a new sink & tap. Although we weren’t doing a full kitchen refit we were treated wit... See more
Company replied
Company details
Written by the company
MGM Timber (Scotland) Ltd was established in 1991 and has grown to become Scotland’s local merchant of choice for both trade and retail customers. Over the last 20 years we have built a reputation for offering quality products at competitive rates, backed up with an unrivalled level of service to our customers. We trade with blue chip companies and local authorities as well as the local tradesman and an ever increasing retail customer base. Whether we are providing you with a brand new kitchen, new door or a complete new timber floor we guarantee the same level of excellent service and care. We have invested heavily in our showrooms, which are aimed at providing our customers with a clean and friendly environment to view our products. We pride ourselves on having local knowledge in each of our branches across Scotland, with staff who are well known and respected in their communities. It is this which we believe makes MGM your local timber merchant of choice.
Contact info
King James Business Centre, Riverview Business Park Friarton Road , PH2 8DG, Perth, United Kingdom
- 01738 472036
- mgmtimber.co.uk
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arrived when they said it would
Arrived when they said it would. Driver friendly and helpful.
25 July 2026
Belated review
Belated review .
The large air compressor was sent by pallet in an unbelievably quick time.
Very pleased with the delivery company that you used
26 May 2026
Fair prices
24 July 2026
Great delivery service
Free delivery on what was spent delivered right to garden. Always use mgm
15 July 2026
Great service thanks.
Great service thanks.
Staff are friendly and very helpful. The wood that I bought is of excellent quality too.
I ordered late on the web (easy process, great website) and they called to warn me that they were closing soon.
Would recommend definitely.
21 August 2026
Unprompted review
Highly recommend
Easy ordering process, telephone call received to confirm purchase and delivery timescales, superb delivery drop off with assistance provided to put materials in a safe place. Overall great experience I would highly recommend this company for future purchases
24 July 2026
Helpful delivery driver and top quality
Goods arrived when promised and driver / unloader was really helpful. The wood itself is of top quality and perfect for the jobs I planned. Will recommend and will use again.
23 July 2026
Reply from MGMTimber
Hi John,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Team MGM Timber.
Great communications
Great communications, pleasant and helpful staff at the depot. Website easy to use.
22 July 2026
Reply from MGMTimber
Hi Gordon,
Thank you very much for leaving your review! We are always so pleased to hear when our customers have received great service from us.
Team MGM Timber
Prompt delivery.
22 July 2026
Reply from MGMTimber
Hi,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
Kept informed of delivery to store as…
Kept informed of delivery to store as order was delayed due to being out of stock. Delivery driver was friendly, polite and very helpful.
22 July 2026
Reply from MGMTimber
Hi Susan,
Thank you for taking the time to leave us a review,
We are so pleased that you enjoyed your shopping experience with us, if there is anything you think that we could improve on please do let us know.
Team MGM Timber.
Reply from MGMTimber
Hi William,
Excellent service is exactly what we're striving for so this is great to hear. Thank you very much for taking the time to leave us your review.
Team MGM Timber
Great service
9 July 2026
Reply from MGMTimber
Hi David,
Thank you for your kind words about our service. We're glad to hear that you had a great experience with us.
Team MGM Timber
We purchased a kitchen (as well as a…
We purchased a kitchen (as well as a bathroom, flooring, doors and wardrobe doors) from MGM timber St Andrews. The service we received from Abbie and her team was exemplary. They worked well with our fitters to time deliveries. Abbie kept in touch throughout the project. We could not be happier with our renovated property. Well done!
1 October 2025
Unprompted review
Reply from MGMTimber
Hi William,
Thank you so much for your lovely review, we are so pleased to hear that you enjoyed your experience with Abbie, we will be sure to pass your feed back onto her.
Team MGM Timber
Reply from MGMTimber
Hi Stuart,
Thank you for your kind words about our helpful branch team. We're glad to hear that we could assist you and that you enjoyed your experience shopping with us.
Team MGM Timber
Reply from MGMTimber
Hi Charles,
Thank you for your kind words about our products and service. We're glad to hear that you had a great experience with us and we hope to see you again for your future projects!
Team MGM Timber
Straightforward to order and pick up
Straightforward to order and pick up - great service
20 July 2026
Reply from MGMTimber
Hi John,
Thank you for your lovely review, we are thrilled to hear that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
Delivered on time by a driver that knew…
Delivered on time by a driver that knew what he was doing.
9 July 2026
Reply from MGMTimber
Hi Stuart,
Thank you very much for your kind review.
We really appreciate your kind words and your feedback about our lovely delivery driver.
Team MGM Timber.
Arrived on time
Arrived on time, delivery driver friendly and helpful regarding the delivery, materials in good condition and exactly what was ordered...
20 July 2026
Reply from MGMTimber
Hi David,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Team MGM Timber.
Reply from MGMTimber
Hi David,
Thank you very much for leaving your review! We are always so pleased to hear when our customers have received great service from us.
Team MGM Timber
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.