Mfamilystore Reviews 8

I wish I had read the reviews before ordering from this company. It is a fraud and a scam. I ordered a hoodie from them on 8th December 2025 and to date I have not received it yet. When trying to email there support team you get an automatic reply. With a load of excuses. My item arrived in Birmingham MC on 23rd December 2025then it went back to Prague on 21st January 2026. They eventually emailed me asking a further £8.99 for shipping which I would not be doing as I had already paid for shipping when I placed my order. Anyone wanting to buy from this company please AVOID at all cost a real fraud

Cost me Nearly 50 GBP in total to ship to india. Would have been ok if the quality was good, BUT it was really disappointing and very very cheap fabric.
As usual , i should have checked the reviews here.
Please Avoid!!

Never experienced anything like this before. I ordered 3 hoodies and they send me only one and then changed status to "delivered". I then complained that i was missing 2 hoodies and then just send a standard mail that they could see that my package was delivered 😤

I should have looked up the reviews before I ordered from them. I was just so happy that I stumbled across this on facebook and they had my wifes name on a hoodie and t-shirt, which I thought was very rare and just ordered. However when trying to reach them, their support line always says their agents are busy and you get a hold of nobody. Then when trying to email their support, you get an automatic reply from a robot just stating the same. Looking at it further, they sent an email that my package is on its way but its been sitting at a destination for weeks in the UK and they show that they are in San Francisco from their support page but on Facebook in Wyoming and their website is registered in Oregon. Alot of pieces of the puzzle now doesn't make sense and my order number doesn't exist when I try to message them. Bunch of scammers for sure.

I haven’t received my order till date. When I emailed them regarding my issue I get an automated message asking me to wait and giving me many reasons as to the delay in delivery.
Today again I emailed them but no response. This company is fraud and they are just scamming customers.

I haven't received my order number neither track my order

The quality of fabric is very cheap. The postage came in a vacuumed bag, was wrinkled much.